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The Suites Hotel & Spa Knowsley - Liverpool by Compass Hospitality

4-star property
Ribblers Lane, Knowsley, Liverpool, England 044 511 21 42
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5.0 out of 5
Exceptional!
See all 1 ebookers Reviews

"It looks like they recently renovated the property. I stayed for 2 nights in an executive suite. The carpets looked new, as did the paint on the walls ... " More

By a verified traveller on Thu 22 Feb 2024

Points Of Interest

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Standard Room, 2 Single Beds, Non Smoking (Shower Only)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Best Western Premier Knowsley Suites Hotel & Spa. During your stay, you'll be close to Knowsley Safari Park. Free WiFi in public areas, free self-parking and an indoor pool are available.

  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with massages at The Spa
  • Amenities include a front desk safe, a fireplace at reception and coffee/tea in a common area
  • On-site recreation includes a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 9 minutes by car from Anfield Stadium and 14 minutes from Knowsley Safari Park

Best Western Premier Knowsley Suites Hotel & Spa ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Best Western Premier Knowsley Suites Hotel & Spa

Everyone (1)
5 out of 5
It looks like they recently renovated the property. I stayed for 2 nights in an executive suite. The carpets looked new, as did the paint on the walls. There was a large sitting room area with couch coffee table, dining table and chairs. There was a fridge and kettle. No sink or microwave. The breakfast was ok for what you are paying. I was here with work, so found the location for me was convenient but there’s not much around it at all. You wouldn’t be going for a walk from it. The staff could not have been nice though. The girl on reception on Tuesday 20th February was really friendly and professional. The girls at breakfast were fantastic too. I was travelling alone, so it was nice to see a friendly smile each morning. I’d stay here again. The only negative is that they could really do with updating their bath/showers.

Posted by on 22 Feb 2024

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Comment from Hotel Management

26 Feb 2024 by Dan, Reception

Hi Brenda,Thank you for taking the team to leave us a review and score, we really appreciate your feedback regarding your most recent stay.We are delighted to hear your comments regarding the renovation and comments regarding the staff and will pass them on to the people you mentioned, I will also pass on your comments regarding the bathroom bath/shower units, this is something Head office are looking to invest in, in the future, we hope to welcome you back with us soon.

About the The Suites Hotel & Spa Knowsley - Liverpool by Compass Hospitality

Location Ribblers Lane, Knowsley, Liverpool, England L34 9HA

Renovations + Closures

The following facilities are closed on Sunday, Wednesday, Thursday, Friday and Saturday:

  • Bar/lounge
  • Children's pool
  • Restaurant
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

The following facilities are closed on Monday and Tuesday:

  • Bar/lounge
  • Children's pool
  • Restaurant
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

Property Features

Best Western Premier Knowsley Suites Hotel & Spa offers its guests an indoor pool and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Best Western Premier Knowsley Suites Hotel & Spa also features spa services, a garden, and coffee/tea in common area. Free self parking is available. This 4-star Liverpool hotel is smoke free.

  • 96 guestrooms or units
  • 6 levels
  • 2 buildings
  • Built in 2000
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Kirkby Station (5.2 km / 3.2 mi)
  • Parking: Free self parking

Room Amenities

Best Western Premier Knowsley Suites Hotel & Spa offers 96 accommodations with a safe and free newspapers. This accommodation offers separate sitting areas and includes desks. Televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

  • Separate bedroom
  • Sitting area
  • In-room dining (24 hours)
  • Television
  • Digital channels
  • Films for purchase
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (on request)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Heating
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.

Best Western Premier Knowsley Suites Hotel & Spa has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a sauna.

Guests aged under 18 years old are not allowed in the hot tub.

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 10.00 for adults and from GBP 5.00 for children
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Suites Hotel Liverpool
  • Suites Liverpool
  • Suites Hotel

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.