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The Marble Arch Hotel, by Thistle

4.0 star property

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Photo gallery for The Marble Arch Hotel, by Thistle

Interior entrance
Exterior
City view
Family Room | Egyptian cotton sheets, premium bedding, in-room safe, desk
Egyptian cotton sheets, premium bedding, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Gym

Explore the area

Map
Bryanston Street, Marble Arch, London, England, W1H 7EH
  • Hyde Park
    ‪3 min walk‬
  • Marble Arch
    ‪3 min walk‬
  • Oxford Street
    ‪9 min walk‬
  • London (LHR-Heathrow)
    ‪33 min drive‬

Room options

View all photos for Studio, 1 Bedroom (Apartment)

Studio, 1 Bedroom (Apartment) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Studio, 1 Bedroom (Apartment)

  • 34 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room

Family Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Family Room

  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Studio, 1 King Bed with Sofa bed (Apartment)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Studio, 1 King Bed with Sofa bed (Apartment)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Twin Room

  • 27 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Room, 1 King Bed with Sofa bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room

Standard Double Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Double Room

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Twin Room

  • 32 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Twin Room

Standard Twin Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Twin Room

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio Apartment

Egyptian cotton sheets, premium bedding, in-room safe, desk

Studio Apartment

  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Deluxe Twin Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Family Room

  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Deluxe King Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Twin Room

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Superior Apartment

Living area | 49-inch LCD TV with digital channels, TV

Superior Apartment

  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Standard Twin Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive King Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive King Room

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Similar properties

Exterior

The Cumberland, London

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, (1054)
The price is CHF 498
for 1 room
includes taxes & fees
10 Jun - 11 Jun
The Cumberland, London

About this property

The Marble Arch Hotel, by Thistle

Hotel with a restaurant, steps from Selfridges
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and coffee/tea in a common area.
The Marble Arch Hotel, by Thistle offers 692 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature Egyptian cotton sheets and premium bedding. 49-inch LCD televisions come with premium digital channels. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.
The breakfast at The Marble Arch Hotel, by Thistle gets high marks from our customers. During your stay, you're just a quick walk from Marble Arch. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy Modern European cuisine while dining at Archy's Bar
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Steps from Selfridges and 4 minutes on foot from Marble Arch
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 13 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 4306 square feet (400 square metres) and includes conference space. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Marble Arch Hotel, by Thistle.

This London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Archy's Bar – This restaurant specialises in Modern European cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Deli – This delicatessen only serves light fare. Open daily.
The Bar – On-site bar. Open daily.
Late-night fare is available from room service (during limited hours).

Languages

Arabic, Czech, Dutch, English, Filipino, French, German, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking for GBP 50 per day; reservations required; discounts available
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Archy's Bar
  • The Bar
  • The Deli

Things to do

  • Gym
  • Shopping centre
  • TV in common areas

Family friendly

  • Free cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • 4,306 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Thin carpet in room
  • Wheelchair-accessible path of travel

More

  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Reception hall
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels

Food and drink

  • Free bottled water
  • Late-night room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 21.50 per person
  • Nearby parking fee: GBP 50 per day (5249 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Arch Marble
Marble Arch Thistle
Marble Thistle Arch
Thistle Arch
Thistle Marble
Thistle Marble Arch
Thistle Marble Arch Hotel
Thistle Marble Arch Hotel London
Thistle Marble Arch London
Thistle Hotel Marble Arch
Thistle Marble Arch London, England
Amba Hotel Marble Arch London
Amba Hotel Marble Arch
Amba Marble Arch London
Amba Marble Arch
Amba Hotel Marble Arch London, England
The Marble Arch Hotel
Amba Hotel Marble Arch
Thistle London Marble Arch

The Marble Arch Hotel, by Thistle Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 616 out of 1453 reviews
Rating 8 - Good. 486 out of 1453 reviews
Rating 6 - Okay. 200 out of 1453 reviews
Rating 4 - Poor. 78 out of 1453 reviews
Rating 2 - Terrible. 73 out of 1453 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Abdulaziz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with an incredible location! Also their breakfast is great!
Stayed 5 nights in Feb 2025

4/10 Poor

Julie

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Charlene

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Nice hotel great area just a shame there was works in the hotel meaning we had to use a small dirty entrance. Breakfast was good as was having a Costa on site. Beds were comfortable Only down side was a bit dirty in bathroom, not enough coffees and the mini bar wasn’t refilled for our second night
Stayed 2 nights in Feb 2025

4/10 Poor

Philip

Disliked: Property conditions & facilities

Thistle Marble Arch

Just a bit poor all round. Hotel going through some building work. Hard to get to rooms and reception. Not many lifts seem to be working to a full walk around the hotel to try and find the stairs which wasn't signposted very well. Ended up at a fire door on one occasion. Mainly Arabic hotel.
Stayed 2 nights in Feb 2025

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Aston

Stayed 1 night in Feb 2025

8/10 Good

Tracey

Travelled with family
Liked: Staff & service, room comfort

Stay Feb 2025

Entrance chaotic as being refurbished currently. Room was nice. Bath is quite high so difficult to get in and out of with disability. Food nice but breakfast staff need to be more pro-active explaining how to get tea. Downside and not hotels fault but found majority of other guests rude, no manners, barging past.
Stayed 3 nights in Feb 2025

4/10 Poor

Tomoko

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Bad quality room, never book again
Stayed 5 nights in Feb 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

callum

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Room wasn’t quite what I expected for what I ordered I thought was more space than what I got and it was a nightmare to get to the room due to work going on in the hotel I never knew about
Stayed 3 nights in Feb 2025

8/10 Good

Nadeem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, but lifts were confusing from street level to rooms and congested in reception area.
Stayed 1 night in Feb 2025

8/10 Good

ANGELA

Liked: Cleanliness, staff & service, amenities
Main entrance is being updated but inside reception area and surrounding area on this floor doesnt give a great impression. Room & staff were very good
Stayed 1 night in Feb 2025

8/10 Good

Jeanette

Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Ok but needs improvement

Problem I had was finding the entrance, it looked like a mosque from the outside Arabic writing everywhere, really off putting for the capital of London, will never stay again because of all that, besides that everything else was ok shame about the Wi-Fi being extremely slow too.
Stayed 1 night in Feb 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay but disappointed with lost item help

We had a great stay overall—the location was good, our room was clean, and the beds were comfortable (our son liked the put-up bed too!). The staff we met were all friendly and helpful. Dinner in the bar was tasty, and service was prompt. Breakfast was enjoyable as well. However, the ongoing work in the reception area made access a bit inconvenient, especially with the number of people using the stairs and the single lift. Unfortunately, we also left something behind in our room and, despite reaching out multiple times via phone and email, we haven't been able to retrieve it, which has been disappointing. It's a shame, as we otherwise really enjoyed our stay."
Stayed 1 night in Feb 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was superb, except we spent too much time in Breakfast and our key nolonger opened rhe door and house keeping would not help! So i had to go back downstairs and sort out the key , reception were very helpful but left me annoyed id forgotten my watch and over run at the delicious breakfast ! Great hotel very central, would definitely stay again
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Staff all really friendly & helpful. Great location and the breakfast is superb. Will definitely return.
Stayed 3 nights in Feb 2025

10/10 Excellent

GOPALA, Singapore

Stayed 7 nights in Feb 2025

2/10 Terrible

Ashraful

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I had a very disappointing experience at Thistle Marble Arch, mainly due to poor customer service and misleading information. I specifically requested a soundproof room and was assured it was, but I could still hear other guests closing doors, and at 4 AM, the sound of showers was extremely loud. Additionally, whenever other guests used the bathroom sink, I could hear water flow and pump noises coming into my room. On top of that, the fridge in my room was incredibly noisy, making it impossible to sleep. When I raised these issues with reception, they made excuses, questioning why I hadn’t contacted them at night. The truth is, I tried multiple times, but no one answered the phone. When I finally spoke to them in the morning and requested compensation or a partial refund, they refused outright. The morning manager, John, was unprofessional and dismissive, making the experience worse. Additionally, when I checked in, I was given a room on the seventh floor but was left to find it myself, which took me over 15 minutes. Even three-star hotels offer better service. I had seen negative reviews about this hotel but gave it a chance—I regret that decision. If you value good sleep and proper service, avoid this hotel. At £185 for one night, I expected far better. Do not book if you don’t want to be disappointed!
Stayed 1 night in Feb 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

gemma

Stayed 2 nights in Feb 2025

2/10 Terrible

Sarah

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

6/10 Okay

Saad

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025