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Chessington Safari Hotel

3.5 star property

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Photo gallery for Chessington Safari Hotel

In-room safe, desk, iron/ironing board, free cots/infant beds
Breakfast, lunch, dinner served; Modern European cuisine, garden views
Interior entrance
Indoor pool
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Hot tub
  • 24/7 front desk

Explore the area

Map
Leatherhead Road, Chessington, England, KT9 2NE
  • Chessington World of Adventures
    ‪4 min walk‬
  • Sandown Park
    ‪8 min drive‬
  • Hampton Court Palace
    ‪9 min drive‬
  • London (LGW-Gatwick)
    ‪33 min drive‬

Room options

View all photos for Safari King Family room with bunk beds & Wanyama view

Safari King Family room with bunk beds & Wanyama view | In-room safe, desk, iron/ironing board, free cots/infant beds

Safari King Family room with bunk beds & Wanyama view

  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Safari Double room with bunk beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Safari Double room with bunk beds

  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Azteca Discovery family room

Azteca Discovery family room | In-room safe, desk, iron/ironing board, free cots/infant beds

Azteca Discovery family room

  • Sleeps 5
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Safari Accessible twin room

Safari Accessible twin room | In-room safe, desk, iron/ironing board, free cots/infant beds

Safari Accessible twin room

  • Sleeps 3
  • 2 Single Beds

View all photos for Safari Twin room with bunk beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Safari Twin room with bunk beds

  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Safari Zebra family room

Safari Zebra family room | In-room safe, desk, iron/ironing board, free cots/infant beds

Safari Zebra family room

  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Azteca Accessible themed family room

Azteca Accessible themed family room | In-room safe, desk, iron/ironing board, free cots/infant beds

Azteca Accessible themed family room

  • Sleeps 5
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Safari Double Room with Bunk Beds & Wanyama view

Safari Double Room with Bunk Beds & Wanyama view | In-room safe, desk, iron/ironing board, free cots/infant beds

Safari Double Room with Bunk Beds & Wanyama view

  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Safari African adventure family room

Safari African adventure family room | In-room safe, desk, iron/ironing board, free cots/infant beds

Safari African adventure family room

  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Azteca Monkey family room with Wanyama view

Azteca Monkey family room with Wanyama view | In-room safe, desk, iron/ironing board, free cots/infant beds

Azteca Monkey family room with Wanyama view

  • Sleeps 5
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Safari Twin room with bunk beds& Wanyama View

Safari Twin room with bunk beds& Wanyama View | In-room safe, desk, iron/ironing board, free cots/infant beds

Safari Twin room with bunk beds& Wanyama View

  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Safari Family room

Safari Family room | In-room safe, desk, iron/ironing board, free cots/infant beds

Safari Family room

  • Sleeps 4
  • 1 Double Bed and 2 Single Futons

View all photos for Azteca Monkey family room

Azteca Monkey family room | In-room safe, desk, iron/ironing board, free cots/infant beds

Azteca Monkey family room

  • Sleeps 5
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Safari King Family room with bunk beds

Safari King Family room with bunk beds | In-room safe, desk, iron/ironing board, free cots/infant beds

Safari King Family room with bunk beds

  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

Similar properties

Exterior

Holiday Inn London - Sutton by IHG

  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.1 out of 5, Very good, (907)
The price is CHF 109
for 1 room
includes taxes & fees
15 Jun - 16 Jun
Holiday Inn London - Sutton by IHG

About this property

Chessington Safari Hotel

Hotel with free parking, a short walk to Chessington World of Adventures
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Chessington Safari Hotel offers 219 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Chessington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 15 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Chessington Safari Hotel. During your stay, you're just a quick walk from Chessington World of Adventures. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy Modern European cuisine and garden views while dining at Safari Bar and Grill
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Chessington World of Adventures and 8 minutes by car from Thames River
Chessington Safari Hotel offers its guests a kids' pool, an indoor pool, Access to hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and 3 meeting rooms are available. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Chessington Safari Hotel. Free self parking is available.

This 3.5-star Chessington hotel is smoke free.

Safari Bar and Grill – Overlooking the garden, this restaurant specialises in Modern European cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Temple Restaurant – This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open selected days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Safari Bar and Grill
  • Temple Restaurant

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 24 December and 26 December.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A facilities fee includes use of: sauna; hot tub; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM

Property is also known as

Chessington Safari Hotel
Chessington Safari
Holiday Inn London - Chessington Hotel Chessington
Holiday Inn Chessington
Chessington Holiday Inn
Chessington Safari Hotel Surrey
Chessington Safari Hotel Hotel
Chessington Safari Hotel Chessington
Chessington Safari Hotel Hotel Chessington

Chessington Safari Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 478 out of 1001 reviews
Rating 8 - Good. 290 out of 1001 reviews
Rating 6 - Okay. 112 out of 1001 reviews
Rating 4 - Poor. 61 out of 1001 reviews
Rating 2 - Terrible. 60 out of 1001 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Amanda

Travelled with family
Liked: Cleanliness, property conditions & facilities

Clueless staff and poor services.

On arrival the staff had no idea what they were doing. We booked 3 rooms at hotels.com and did book now pay later. They wanted to charge the 3 rooms (all the same) different rates and we had 8 or 9 different transactions coming in and out of the bank account. They then dissapeared and we had to go back to pay for one room. They also told us no information about the hotel or where anything was. The 3 rooms werent all on the same floor and all had different sized rooms although booking 3 of the same. The pool showers were ice cold so we had to walk through the hotel in our costumes to shower in the room which was luke warm. The bars didnt know how to pour a pint of beer and the service was painfully slow.
Stayed 2 nights in Feb 2025

2/10 Terrible

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An inch too short

Everything was good except the inch gap under the door to an adjoining room. Got woken up at 11:30 by music and someone talking on their phone for an hour. Because of the size of the gap under the door. It was like they were in my room. I could tell you the whole conversation (he had been to watch Watford play and likes to bring a pillow with him so it’s like being at home). They need doors that fit the gap. What was a good stay finished with the worst nights sleep.
Stayed 1 night in Feb 2025

2/10 Terrible

Stacey

Stayed 1 night in Feb 2025

8/10 Good

Ivor

Stayed 2 nights in Feb 2025

6/10 Okay

Maria Ines

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Amazing Hotel

Great hotel smells amazingly at all the time apart from the toilets next to the swimming pools. Trouble to watch TV , the food and drinks are very expensive. They have decent activities for kids.
Stayed 1 night in Feb 2025

6/10 Okay

Steph

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chessington Safari Hotel & Zoo

Hotel is located perfectly for a short stay/zoo trip. Free parking and no need to move your car as you can make a short walk from the hotel to the entrance. Two restaurants and a indoor pool. Advise to book meals and pool in advance.
Stayed 1 night in Feb 2025

6/10 Okay

Phil

Business traveller
Liked: Cleanliness, staff & service, room comfort

OK

OK hotel. Staff were very friendly. Shower in my room was very weak. Breakfasts were decent. Evening food wasn't the best. Not a bad stay.
Stayed 3 nights in Feb 2025

2/10 Terrible

Theodros

Stayed 1 night in Feb 2025

10/10 Excellent

Ilyas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skip the hot breakfast

Room was great but hot breakfast was disappointing. Bacon was dry, fried eggs like rubber and beans tasteless . Fruit and other cold meats and cereals were okay.
Stayed 1 night in Jan 2025

6/10 Okay

Kevin

Travelled with group
Liked: Staff & service, property conditions & facilities

Average but it might been a one off

Got in our first room and it stunk of sewage so we got moved to a new room which was ok.We went for food in the restaurant and had to wait even though we booked and the food was average
Stayed 1 night in Feb 2025

8/10 Good

Stephen

Stayed 1 night in Jan 2025

10/10 Excellent

Laura

Stayed 4 nights in Jan 2025

10/10 Excellent

Helen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning, would happily recommend to anyone.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Bruce

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Poor

Hotel and staff were okay. Staff was friendly and welcoming but not enough of them. Hotel room was very dark, shower was leaking and TV wasn’t working. Hotel restaurant advertised the buffet menu for lunch or dinner but when we asked about it they said that it’s closed. Swimming pool was okay but very dirty changing rooms with mud on the floor. Nobody seemed bothered about general cleanliness in the changing rooms. Life quards were great though and children pool was good for very little ones. Everything including breakfast, dinner, pool has to be booked in advance with the time slots which we weren’t aware of. Our room was connected to another room which had another family in and we were up for the most of the night because their child was upset. It’s not really idea of having relaxing break. Staff in the hotel was friendly but generally uniterested, the whole place is lacking some customer service and some parts of the hotel need refurbishment and appear very runned down. We would not be coming back anytime soon, it’s just not worth it.
Stayed 1 night in Jan 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Meena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very child friendly. Kids had a great time.
Stayed 1 night in Jan 2025

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect staycation hotel

Really great hotel - mega family friendly. The splash pool is unique and superb for a family. Theming throughout makes the hotel really special. Staff exceptional throughout - all making a great effort.
Stayed 1 night in Jan 2025

10/10 Excellent

Tony

Stayed 4 nights in Jan 2025

4/10 Poor

Mohammed

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Shirin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Oluwaseun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay on a work trip. It is very relaxing and welcoming. Safari themed rooms add to the relaxing atmosphere. A place to visit with the kids and family. Ample free parking, the restaurants serve tasty meals. Mostly buffet breakfast however a few times it has been table d'hote.
Stayed 1 night in Dec 2024

10/10 Excellent

nicola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly professional staff

There was a mix up with my booking on arrival, staff were very apologetic and got it sorted quickly and upgraded me due to the inconvenience. Staff were very professional and friendly. Food in restaurant was really good too. Only issue really was room had ab adjoining door and the person in the other room was niosy, those doors arnt well sound proofed.
Stayed 1 night in Dec 2024