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DoubleTree by Hilton London Kingston Upon Thames

4.0 star property

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Photo gallery for DoubleTree by Hilton London Kingston Upon Thames

Terrace/patio
Lobby sitting area
Room, 1 King Bed, Corner | In-room safe, blackout curtains, free WiFi, bed sheets
Bar (on property)
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Parking available
  • Gym
  • Pet-friendly
  • Bar

Explore the area

Map
1 Skerne Road, Surrey, Kingston Upon Thames, England, KT2 5FJ
  • Richmond Park
    ‪3 min drive‬
  • Hampton Court Palace
    ‪6 min drive‬
  • Twickenham Stadium
    ‪10 min drive‬
  • London (LHR-Heathrow)
    ‪25 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Bathroom | Free toiletries, hair dryer, towels

Room, 1 Queen Bed, Accessible

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | In-room safe, blackout curtains, free WiFi, bed sheets

Deluxe Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, blackout curtains, free WiFi, bed sheets

Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, blackout curtains, free WiFi, bed sheets

Junior Suite, 1 King Bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

In-room safe, blackout curtains, free WiFi, bed sheets

Superior Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, blackout curtains, free WiFi, bed sheets

Superior Twin Room

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | In-room safe, blackout curtains, free WiFi, bed sheets

Room, 1 King Bed, Corner

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (Guest)

In-room safe, blackout curtains, free WiFi, bed sheets

Twin Room (Guest)

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

In-room safe, blackout curtains, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Accessible Queen Room

In-room safe, blackout curtains, free WiFi, bed sheets

Accessible Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

In-room safe, blackout curtains, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Queen Room with Two Queen Beds

In-room safe, blackout curtains, free WiFi, bed sheets

Deluxe Queen Room with Two Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

In-room safe, blackout curtains, free WiFi, bed sheets

Junior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Corner Room with Balcony

In-room safe, blackout curtains, free WiFi, bed sheets

Corner Room with Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

In-room safe, blackout curtains, free WiFi, bed sheets

Standard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

In-room safe, blackout curtains, free WiFi, bed sheets

Superior King Room

  • Sleeps 2
  • 1 King Bed

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About this property

DoubleTree by Hilton London Kingston Upon Thames

Eco-certified hotel with 24-hour fitness centre and 24-hour front desk
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a conference centre, self parking and concierge services. Housekeeping is available on request.
DoubleTree by Hilton London Kingston Upon Thames offers 146 air-conditioned accommodations with laptop-compatible safes and a hairdryer. LCD televisions come with cable channels.

Bathrooms include baths or showers and complimentary toiletries. This Kingston Upon Thames hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton London Kingston Upon Thames. During your stay, you're just a quick walk from Thames River. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at Hawkers Bar and Brasserie, a brasserie that serves local and international cuisine
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute walk from Thames River and 8 minutes on foot from Rose Theatre Kingston
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 5 meeting rooms available. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the eco-certified DoubleTree by Hilton London Kingston Upon Thames. The hotel can provide concierge services and wedding services. Parking is available for a fee. You'll have access to the health club at a partner property.

This 4-star Kingston Upon Thames hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:00 AM.
Hawkers Bar and Brasserie – This brasserie specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Hindi, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 28 per night)
  • Street parking available
  • Secured, covered parking on site (GBP 28 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: GBP 13 to 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hawkers Bar and Brasserie

Things to do

  • 24-hour gym
  • Golf
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20.00
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet (varies based on length of stay), plus a one-time cleaning fee of GBP 100
  • Only dogs and cats are allowed
  • Weight limit: 75 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 13.00 to 15.95 for adults and GBP 0.00 to 0.00 for children
  • Covered self-parking fee: GBP 28.00 per night
  • Nearby parking fee: GBP 28.00 per night(328 ft away; open 24 hours)
  • Pet fee: GBP 20 per pet (varies based on length of stay) plus a one-off GBP100 cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Hilton London Kingston Upon Thames Hotel
Doubletree Hilton London Hotel
Doubletree Hilton London Kingston Upon Thames
Doubletree Hilton London
DoubleTree by Hilton London Kingston Upon Thames Hotel

DoubleTree by Hilton London Kingston Upon Thames Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 418 out of 756 reviews
Rating 8 - Good. 238 out of 756 reviews
Rating 6 - Okay. 51 out of 756 reviews
Rating 4 - Poor. 32 out of 756 reviews
Rating 2 - Terrible. 17 out of 756 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Beatriz

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! the service in the restaurant could improve for dinner
Stayed 1 night in Mar 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Liam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

P

Stayed 1 night in Feb 2025

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant place for long stay

Very friendly and knowledgeable staff, they helped us a lot through our stay even the airline wanted to send us the new luggage which they broke during our flight, the staff helped us a lot to get it back.
Stayed 18 nights in Jan 2025

8/10 Good

Zekiye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, comfortable stay

Easy check in, clean and spacious room. Could hear some traffic / train noise but not enough to disturb sleep. Parked in multistory across the road, which was £20 overnight.
Stayed 1 night in Jan 2025

6/10 Okay

Sung Min

Stayed 3 nights in Jan 2025

6/10 Okay

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Throughly enjoyed our stay.
Stayed 1 night in Dec 2024

6/10 Okay

Sergio, Adderbury

Liked: Cleanliness, staff & service, property conditions & facilities
They do not have parking facility. There is a multistory car park nearby but after 11pm no access to your vehicle. All doors are chained up. Had to find a route to crawl through to get back to car for medication. They have no keys. This is false advertising to say there are car park facility's. Parked at 4pm left at 10am = £24? Seriously, I have travelled UK for these hours never had such a high expense!
Stayed 1 night in Dec 2024

8/10 Good

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was good, however didn't realise there was an NHS awards party a few doors along from and boy, they can party!
Stayed 1 night in Nov 2024

10/10 Excellent

Bharat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Hillary

Stayed 1 night in Nov 2024

4/10 Poor

julian

Travelled with family, Business traveller
Heating was a problem
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tamsin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central, nice modern rooms
Stayed 1 night in Dec 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Martin

Stayed 1 night in Nov 2024

6/10 Okay

David

Liked: Cleanliness
Disliked: Staff & service
There was no daily room service unless requested. TV doesnt work. No complimentary water unless Hilton Gold members.
Stayed 2 nights in Nov 2024

2/10 Terrible

Peter

Business traveller
Absolutely dreadful stay I was there for 2 nights without any heating it was -2 outside and not much warmer in the building, people were eating in the restaurant with coats scarves and hats on!! The hotel staff weren’t helpful and no sign of compensation
Stayed 2 nights in Nov 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable and well designed room. Friendly staff and good restaurant with plenty of choice on the menu. The lobby was also comfortable for spending a little time before we left to go to the airport.
Stayed 1 night in Oct 2024