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Grand Sapphire Hotel & Banqueting

3.0 star property

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Photo gallery for Grand Sapphire Hotel & Banqueting

Twin Room, Ensuite
Bathroom
Garden
Deluxe Double Room, Ensuite (Executive)
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk

Explore the area

Map
45 Imperial Way, Croydon, England, CR0 4RR
  • Chessington World of Adventures
    ‪24 min drive‬
  • Big Ben
    ‪30 min drive‬
  • O2 Arena
    ‪32 min drive‬
  • London (LHR-Heathrow)
    ‪49 min drive‬

Room options

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Ensuite

Twin Room, Ensuite

Twin Room, Ensuite

  • 4 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Ensuite

Family Room, Ensuite | Miscellaneous

Family Room, Ensuite

  • 5 sq m
  • Sleeps 4
  • 1 Single Bed and 1 Double Bed

View all photos for Executive Double Room, Ensuite

Executive Double Room, Ensuite | Bathroom

Executive Double Room, Ensuite

  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

  • 3 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room, Ensuite (Executive)

Deluxe Double Room, Ensuite (Executive)

Deluxe Double Room, Ensuite (Executive)

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Grand Sapphire Hotel & Banqueting

Hotel with free parking, in the vicinity of Westminster Bridge
A 24-hour front desk, wedding services and free self-parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include multilingual staff assistance. Housekeeping is not available.
Grand Sapphire Hotel & Banqueting offers 40 accommodations.
At Grand Sapphire Hotel & Banqueting, you'll find features such as free WiFi in public areas and self-parking.
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Amenities include multilingual staff and a lift
  • 10.9 mi (17.6 km) from Westminster Bridge and 11 mi (17.8 km) from Chessington World of Adventures
Grand Sapphire Hotel & Banqueting offers its guests multilingual staff and a lift. Public spaces have free WiFi and wired Internet. Self parking is free.

This 3-star Croydon hotel is smoke free.

Languages

English, French, Hindi, Lithuanian, Polish, Russian

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Free self parking on site

Conveniences

  • 24-hour front desk

Guest services

  • Multilingual staff
  • No housekeeping service
  • Wedding services

Accessibility

  • Lift

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.

Property is also known as

Grand Sapphire Hotel Croydon
Grand Sapphire Croydon
Grand Sapphire
Grand Sapphire Hotel
Sapphire & Banqueting Croydon
Grand Sapphire Hotel & Banqueting Hotel
Grand Sapphire Hotel & Banqueting Croydon
Grand Sapphire Hotel & Banqueting Hotel Croydon

Grand Sapphire Hotel & Banqueting Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 315 out of 854 reviews
Rating 8 - Good. 265 out of 854 reviews
Rating 6 - Okay. 131 out of 854 reviews
Rating 4 - Poor. 76 out of 854 reviews
Rating 2 - Terrible. 67 out of 854 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Melvina, London

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious stay. Refreshing Cleaniless. Delivers.
Stayed 1 night in Feb 2025

6/10 Okay

Neill

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We were attending a wedding in the attached centre, so booked in the hotel. Check in was ok, but the room was small, with virtually no storage. The window was broken and let in sound and a draught. There was a full cup of stale coffee on the windowsill when we drew back the curtains to expose the view of a flat roof and the air conditioning units for the hotel. On Saturday night, despite notices all around the hotel saying quiet time was from 2200-0700, we were kept awake by extremely loud music from the event centre until 23.20. The hotel is located on what seems to be an industrial estate.
Stayed 2 nights in Feb 2025

8/10 Good

Ramee

Stayed 1 night in Feb 2025

6/10 Okay

eddie

Liked: Staff & service
Heating wasn't working in my room and drain blocked in shower
Stayed 1 night in Feb 2025

8/10 Good

Sibukeli

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely welcoming spacious banqueting venue that you can dance without stepping on someone’s toes
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and food
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort

Not as good 2nd time as first

The main issue was noise from outside some kind of industrial estate. All night which disturbed sleep a little. Unfortunately my room was not able to be changed but the staff were nice and gave me a complimentary dinner.
Stayed 2 nights in Feb 2025

8/10 Good

Carmine

Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem in London

It was without doubt the best hotel i have stayed in. Much better than premiere inn. A real gem in London
Stayed 1 night in Feb 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Andrew

Business traveller, Travelled with group
I didn't get parking space the first day I checked in. From the 2nd day everything went well.
Stayed 2 nights in Jan 2025

8/10 Good

Nsona

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Sajid

Stayed 1 night in Jan 2025

10/10 Excellent

Dean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel with great decor
Stayed 2 nights in Jan 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Charles

Liked: Cleanliness, property conditions & facilities
Quiet even thoy there was a wedding at the hotel
Stayed 1 night in Jan 2025

8/10 Good

Zobida

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Stayed 1 night in Jan 2025

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities

All show and not so much go.

No bar. Refused food as there was a function on and was told the kitchen will be too busy. As a paying guest i thought this was poor. Breakfast was strange. A 1.5 litre kettle to boil for your tea or coffee for everyone. Bottled water to fill the kettle. This would be a problem if everyone came down together. Hot dog sausages ??? Hash browns were nice. They say it is a complimentary breakfast. I think they should charge a little extra and improve the breakfast. Some bacon would be good and maybe some pastries. The saying is.."You only get what you pay for" This is true and TBF it was very cheap.
Stayed 1 night in Jan 2025

8/10 Good

Ajibola

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The receptionists were fantastic. Lifts were not working but managed the situation well. Breakfast was spot on. Security was also good. Very quiet also. Overall - 8/10
Stayed 4 nights in Dec 2024

6/10 Okay

Liam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to pay £100 deposit on arrival which was not stated on booking. Lift was of of service. Apart from that good stay
Stayed 1 night in Dec 2024