Hilton London Olympia

4.0 star property

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Breakfast, lunch, dinner served; British cuisine
Lobby sitting area
Double Hilton Junior Suite | Living area | 55-inch flat-screen TV with digital channels, TV
Premium Room, 2 Single Beds | Premium bedding, minibar, in-room safe, desk
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Parking available
  • Room service
  • 24/7 front desk

Explore the area

Map
380 Kensington High Street, London, England, W14 8NL
  • Olympia Conference and Exhibition Centre
    ‪3 min walk‬
  • Westfield London Shopping Centre
    ‪2 min drive‬
  • Hyde Park
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪29 min drive‬

Room options

Hilton Family Room

  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Premium Room, 2 Single Beds

  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Premium Room, 1 Double Bed

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Room, 2 Single Beds, Accessible

  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Double Hilton Suite

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

King Hilton Premium Room

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Single Hilton Guest Room

  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

Double Hilton Guest Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Twin Hilton Guest Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Double Hilton Deluxe Room

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Double Hilton Accessible Room

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Premium Room, 1 Single Bed

  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

Double Hilton Junior Suite

  • 36 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

Similar properties

About this property

Hilton London Olympia

Hotel with a 24-hour fitness centre, a quick walk to Olympia Conference and Exhibition Centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a conference centre, a coffee shop/cafe and self parking.
Hilton London Olympia offers 404 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 55-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the breakfast at Hilton London Olympia. During your stay, you're just a quick walk from Kensington High Street. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy British cuisine while dining at Society Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Olympia Conference and Exhibition Centre and a 2-minute drive from Westfield London Shopping Centre
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 12 meeting rooms.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hilton London Olympia. For a fee, parking is available.

This London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Society Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available.
24-hour room service is available.

Languages

Arabic, Danish, Dutch, English, Filipino, French, German, Greek, Hindi, Hungarian, Italian, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 37 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 22 for adults and GBP 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Society Restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 22 for adults and from GBP 11 for children
  • Self-parking fee: GBP 37 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton London Olympia
Hilton Olympia
Hilton Olympia Hotel
Hilton Olympia Hotel London
Hilton Olympia London
London Hilton Olympia
London Olympia Hilton
Olympia Hilton
Olympia Hilton London
Olympia London Hilton
Hilton London Olympia England
Hilton London Olympia Hotel London
London Hilton Olympia Hotel
Hilton London Olympia Hotel
Hilton London Olympia Hotel
Hilton London Olympia London
Hilton London Olympia Hotel London

Hilton London Olympia Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 345 out of 1015 reviews
Rating 8 - Good. 302 out of 1015 reviews
Rating 6 - Okay. 211 out of 1015 reviews
Rating 4 - Poor. 95 out of 1015 reviews
Rating 2 - Terrible. 62 out of 1015 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Harpreet

Travelled with family
Liked: Staff & service
Stayed 2 nights in Dec 2024

6/10 Okay

María

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

8/10 Good

Edith Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Disappointing room! needs refurbishment.
Stayed 1 night in Dec 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

DAISY

Nice room good size convenience location
Stayed 2 nights in Dec 2024

8/10 Good

Frances

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Dated accommodation
The only thing letting this hotel diwn is how dated the bedrooms are. In desperate need of a refresh. Bedrooms and bathrooms sad looking whuch makes them look gruby
Stayed 2 nights in Dec 2024

2/10 Terrible

Donna.

Disliked: Property conditions & facilities, room comfort
Hotel was old. I could feel the springs in the bed. I will contact corporate in the USA when I am home. Worst hotel I have ever stayed in
Stayed 2 nights in Dec 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, excellent staff & great food!
Great location 3 mins walk from oympia tube (only runs at weekends) 18 min walk to shepards bush tube. Staff are excellent. Room was a large family room, tidy and clean. If i was really picky id say the bathrooms could use an update but perfectly fine for 2 night stay. Restaurant was great, great choice for breakfast and very well priced, lots of choice, a good english breakfast, juices and coffees!! Staff cant help enough.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nireeksha S

Stayed 4 nights in Nov 2024

6/10 Okay

saeeda

Travelled with family
Liked: Cleanliness
Great location and staff were friendly, only moan to make was there was no shower gel in the dispenser and we had to ask 3 times. By the time it’d come we needed to leave as had a booking so used the handwash!!
Stayed 1 night in Dec 2024

2/10 Terrible

Will

Disliked: Cleanliness, staff & service, property conditions & facilities
Second worst hotel I’ve ever stayed in.
Stayed 2 nights in Nov 2024

6/10 Okay

Kate

Stayed 3 nights in Nov 2024

6/10 Okay

Rasads

Liked: Staff & service
Disliked: Property conditions & facilities
Surprised Hilton's standards are so low
The first room we were given smelled very bad, so we had to ask for a different as one. The chairs, tables, bath and carpets are outdated - not a pleasant stay. Air conditioning broke down on our last night. The hotel looks up-to-date in the lobby but as soon as you walk up to the floor where the rooms are it looks like from nineties. Would choose to stay somewhere else for the same price.
Stayed 3 nights in Nov 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Kensington
Good sized hotel on Kensington high St. Easy to find. Left our bags early and had lunch. Checked in late afternoon - pretty straight forward - although more admin than normal including photo id's for UK citizens (to stop ladies of the night - my wife was most put out!). Decent room - very average - high st view. Hard beds unfortunately and the tiny bath screen the only negatives.
Stayed 1 night in Nov 2024

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointed
Toilet didnt flush properly, shower head didnt stay up on wall. Whole room was dirty. Amd unkept. Not happy
Stayed 3 nights in Nov 2024

8/10 Good

Joshua

Stayed 4 nights in Oct 2024

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff!!
Stayed for an event in London. Staff were amazing and couldn't have been more helpful. Great location for Kensington and the surrounding area. Lots to do and see.
Stayed 1 night in Nov 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
November 24
The hotel is nice and the staff are friendly. The room 636 was in need of an update, and the bed wasn’t very comfortable. A travel cot was provided for our baby as requested but it came without a mattress and was hard so we didn’t manage to use it. Overall though it was a nice stay in a large room in a good location. Probably not as family friendly as I would have liked but we managed.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dated
The first room we’ve got was dirty and we couldn’t turn down the heating or open a window. They solved it by getting us an other room which was really friendly. This room was slightly cleaner and you could open a window. And we’ve got a free breakfast very kind. It is just that the hotel is very dated so the staff can’t do anything about it. And it is really far from any tube station ( both 30 min walk)
Stayed 2 nights in Nov 2024

10/10 Excellent

Hannah

Stayed 2 nights in Nov 2024

6/10 Okay

Julian

Stayed 1 night in Oct 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location but not the most comfy
Great location, beds and pillows not the most comfortable. We had room at the back so had all the aircon fans for the building and deliveries to listen to most of the night. Staff were great especially Francesca who looked after us at breakfast. Extremely helpful and professional.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nigel

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was good, the check in process was good and any staff we encountered were friendly and helpful. What I didn’t like was discovering we were out in a room with an adjoining door to the next room - this meant we could hear quite a bit from their room, and at times they were noisy - they got up before we did, and we were conscious that they went to bed earlier than us. The bed wasn’t brilliant, I felt it was quite lumpy and uneven, and it also creaked and made noises when someone sat on the bed, never mind trying to get under the covers. The only other thing I had issue with was the lack of power points in the room. I had to unplug an alarm clock to be able to plug in the kettle, and there weren’t sockets beside the bed at all. It might seem small but that means phones are on charge across the room, and I didn’t find it very convenient. Actually, no biscuits with the tea/coffee - weird!
Stayed 3 nights in Oct 2024