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Holiday Inn London - West, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn London - West, an IHG Hotel

Exterior
In-room safe, desk, laptop workspace, blackout curtains
Café
Terrace/patio
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Restaurant
  • Room service
    Room service
  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available

Explore the area

Map
4 Portal Way, London, England, W3 6RT
  • Westfield London Shopping Centre
    7 min drive
  • Portobello Road Market
    8 min drive
  • Ealing Broadway Shopping Center
    8 min drive
  • London (LHR-Heathrow)
    30 min drive

Room options

View all photos for Premium Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room

In-room safe, desk, laptop workspace, blackout curtains

Premium Room

  • 25 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed with Sofa bed

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Accessible Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Single Beds, Accessible Bathtub

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

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Exterior

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The price is CHF 92
for 1 night
includes taxes & fees
8 Dec - 9 Dec
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About this property

Holiday Inn London - West, an IHG Hotel

Eco-certified London hotel in Acton with a fitness centre
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace and a 24-hour business centre are on-site.
Holiday Inn London - West, an IHG Hotel offers 225 accommodations with laptop-compatible safes and free newspapers. A pillow menu is available. Flat-screen televisions come with digital channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the breakfast at Holiday Inn London - West, an IHG Hotel. During your stay, you'll be close to Westfield London Shopping Centre. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 7 minutes by car from Westfield London Shopping Centre and 8 minutes from Portobello Road Market
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 7 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 248 square feet (23 square metres) and includes conference space. A fitness centre, a rooftop terrace, and multilingual staff are also featured at the eco-certified Holiday Inn London - West, an IHG Hotel. Parking is available for a fee.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7 AM to 11 AM.
Restaurant – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
Starbucks – On-site coffee shop. Guests can enjoy drinks at the bar.
Bar – On-site bar.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Bulgarian, Dutch, English, Filipino, French, German, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 18 per night)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar
  • Restaurant
  • Starbucks

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 248 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 7 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 14.95 per person
  • Self-parking fee: GBP 18 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Encore London West
Encore Ramada London West
London West Ramada Encore
Ramada Encore Hotel
Ramada Encore Hotel London West
Ramada Encore London West
Ramada London West
Ramada London West Encore
Holiday Inn London West Hotel
Holiday Inn London West
Ramada Encore London West Hotel London
Holiday Inn London - West England
Holiday Inn London West
Holiday London West, An Ihg
Holiday Inn London - West, an IHG Hotel Hotel
Holiday Inn London - West, an IHG Hotel London
Holiday Inn London - West, an IHG Hotel Hotel London

Holiday Inn London - West, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 427 out of 1038 reviews" "
Rating 8 - Good. 430 out of 1038 reviews" "
Rating 6 - Okay. 109 out of 1038 reviews" "
Rating 4 - Poor. 45 out of 1038 reviews" "
Rating 2 - Terrible. 27 out of 1038 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Arcelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to train station
Stayed 5 nights in Aug 2024

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service and just an enjoyable stay all round!
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was a Queen which was anice surprise but the mattress was not comfortable, felt very thin and dipped in the middle which meant an awful nights sleep. The description was for 2 dou le beds but one was a fold out bed and definitely smaller then a double.
Stayed 1 night in Aug 2024

10/10 Excellent

Helen

Travelled with family
Liked: Staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Neil

Travelled with group
Liked: Cleanliness, property conditions & facilities
Property was a distance from train and tube stations but taxis were readily available and could be rebooked from the hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, I was spontaneously upgraded which is always a win, but this room was very swish and ultra clean. Would definitely return.
Stayed 1 night in Aug 2024

6/10 Okay

Marcus

Stayed 1 night in Aug 2024

6/10 Okay

Laura-Jane

Liked: Cleanliness, staff & service
1 night stay, Holiday Inn
- Hotel was average. First observation was the hardwood flooring. I didn't feel comfortable walking barefoot in the room. A rug would have been nice. Unfortunately the guide on the television did not provide a guide as to what was on the TV and just kept showing as blank. + Modern. Good quality toiletries. Good air con. Nice clean shower room and toilet. Conveniently located to the North Circular and amenities within walking distance. Friendly and welcoming staff
Stayed 1 night in Aug 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, friendly staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We made a last minute change to our visit to London and I am genuinely so happy we chose this hotel. We had a twin room and it was huge! So much space we needed so super happy! Great products for the bathroom available, we got back at 1am after our concert and we could easily get back in and even managed to grab a drink before the bar closed. Easy check out process too. Really quiet despite the busy road opposite. Would definitely stay again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok
Stayed 1 night in Aug 2024

10/10 Excellent

Tahir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Gus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Harbinder

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Kelly

Travelled with family
Stayed 3 nights in Jul 2024

6/10 Okay

Sarah

Business traveller, Travelled with group
Liked: Staff & service
Lobby is fine. Room stank of smoke. Floor condition is terrible to be honest. Room otherwise is fine for London and what the location is. Well connected with two underground’s with walking distance and buses. Breakfast is average
Stayed 2 nights in Jul 2024

10/10 Excellent

Catherine

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Maninder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything their
Stayed 4 nights in Jul 2024

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Anjan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. You are a bit isolated though. The underground is within walking distance. Our room was clean and comfortable. The mattress was comfortable. The bathroom was very clean.
Stayed 3 nights in Jul 2024

8/10 Good

Deborah

Travelled with family
Clean room, very accommodating staff. Restaurant food was very good for the price. Woken up several early morning hours by youngsters knocking on wrong door (ours) or running thru the halls. Quite a distance from tourists sites.
Stayed 5 nights in Jul 2024