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ibis London City - Shoreditch

3.0 star property

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Desk, blackout curtains, soundproofing, iron/ironing board
Exterior
Triple Room, 3 Single Beds | Desk, blackout curtains, soundproofing, iron/ironing board
Reception
International cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping

Explore the area

Map
5 Commercial Street, London, England, E1 6BF
  • Tower of London
    ‪10 min walk‬
  • Tower Bridge
    ‪16 min walk‬
  • The Shard
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪43 min drive‬

Room options

View all photos for Triple Room, 3 Single Beds

Desk, blackout curtains, soundproofing, iron/ironing board

Triple Room, 3 Single Beds

  • 18 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Double Room (2 adults and 1 child)

Desk, blackout curtains, soundproofing, iron/ironing board

Family Double Room (2 adults and 1 child)

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double Room, 1 Double Bed (SweetRoom)

Double Room, 1 Double Bed (SweetRoom) | Desk, blackout curtains, soundproofing, iron/ironing board

Double Room, 1 Double Bed (SweetRoom)

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds (SweetRoom)

Desk, blackout curtains, soundproofing, iron/ironing board

Twin Room, 2 Single Beds (SweetRoom)

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

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The price is CHF 218
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About this property

ibis London City - Shoreditch

Eco-certified hotel with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site. Housekeeping is available on request.
Ibis London City - Shoreditch offers 348 accommodations with coffee/tea makers and an iron/ironing board. Flat-screen televisions come with digital channels and pay-per-view films.

Bathrooms include a shower. This London hotel provides complimentary wireless Internet access. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The great public transport around ibis London City - Shoreditch gets high marks from our customers. During your stay, you're just a quick walk from Brick Lane. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy international cuisine while dining at Foggs
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe and a lift
  • Guests have great things to say about the proximity to public transport and the breakfast
  • Just a 4-minute walk from Brick Lane and 6 minutes on foot from Old Spitalfields Market
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The eco-certified ibis London City - Shoreditch also features tour/ticket assistance, a front desk safe, and a lift.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Foggs – This restaurant specialises in international cuisine and only serves dinner.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Hindi, Hungarian, Italian, Moldovan, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 11.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Foggs

Family friendly

  • Free cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (129 centimetre high)
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 11.50 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Hotel London City
ibis London City
London City ibis
ibis London City Hotel
Ibis London City England
Ibis London City Hotel London
ibis London City Shoreditch Hotel
ibis Shoreditch Hotel
ibis London City Shoreditch
ibis Shoreditch
Ibis London City Shoreditch
ibis London City - Shoreditch Hotel
ibis London City - Shoreditch London
ibis London City - Shoreditch Hotel London

ibis London City - Shoreditch Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 414 out of 1003 reviews
Rating 8 - Good. 379 out of 1003 reviews
Rating 6 - Okay. 125 out of 1003 reviews
Rating 4 - Poor. 49 out of 1003 reviews
Rating 2 - Terrible. 36 out of 1003 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Fiona

Stayed 3 nights in Apr 2025

8/10 Good

Abbie

Stayed 2 nights in Jan 2025

6/10 Okay

Ryan

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort

Great Service, Basic Room

Great service upon check in. Rooms are basic with no decent coffee making facilities.
Stayed 1 night in Feb 2025

8/10 Good

Tafriha

Travelled with family
Disliked: Amenities
The place is best for solo travelers. Room is small for shared. The bathroom is super tiny. Felt like going on a boat. Not sure why they didn't provide extra towels or hand towels. Bathroom floor kept getting wet. Our sick didn't drain properly. The lights kept flickering. TV was set to ADA which was odd. There is no phone in your room to request things. When you use the app. Its not easy. We asked for room service twice and they never came to clean. Especially because I was sick that day. No fridge or microwave either. Downstairs bar does have cups of water but no water refill stations.
Stayed 7 nights in Feb 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant Service

Weekend trip with my family, really enjoyed it. Amazing service from checkin. Staff were really nice and friendly. And the lady at the bar was so nice too. Would highly recommend.
Stayed 2 nights in Feb 2025

2/10 Terrible

Lauren, Brighton

Stayed 1 night in Feb 2025

6/10 Okay

Leon

Stayed 1 night in Feb 2025

4/10 Poor

Shane

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Shower was awful. I’m talking really bad. Bed was not very comfortable and blankets were minimal. Staff were fairly useless. Bar and pizza was not 24/7 as advertised. Place was clean and in a good location but that’s the best that can be said about it.
Stayed 5 nights in Feb 2025

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service

Nice stay

We enjoyed our stay in this hotel , it was a handy place for a wedding we attended. Reception was helpful, the room was ok, a little noisy as we were 5th floor at the front (double glazing not great) Good location for London and the breakfast included was of a good standard
Stayed 3 nights in Feb 2025

8/10 Good

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great overall stay in London

The hotel was very convent for tube station and pretty new. Some of the staff were very helpful but a couple could do with some training . The breakfast was good in the sense that there was plenty of options however the cooked breakfast could have been warmer and the toaster seems to take an age. The heating in the room was good and shower temp and pressure was excellent although could get the showers head higher up the pole. Overall a great stay for the money
Stayed 3 nights in Feb 2025

6/10 Okay

Janine

Travelled with family
Was in a great spot . Is very noisy with police going through the night with Sirens. Breakfast was good , just Bacon was very dry .
Stayed 5 nights in Feb 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service
Stayed 6 nights in Jan 2025

6/10 Okay

Stephen

Business traveller
When you ask can they phone for a taxi, they phone a firm they know which fine. The company charge a small fortune and don’t know the location you are going to. Come back from the location Mansion House I got a black Hackney from the rank at nearly half the price. Staff need to be more aware of service providers that don’t complement their hotels customers service.
Stayed 3 nights in Feb 2025

8/10 Good

Dara Raynah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at this hotel, very centrally located to everything…enjoyed the short walks around Shoreditch, there were tons of food options in the area, and next door to the Aldgate East station. Only negatives I had were: the TV only has local British channels, no streaming options available. Casting your windows or android device, or using a fire stick are the only options to stream on the TV. We tried to cast from our phone, but IOS was not compatible, so we were stuck watching just the local channels. There’s no AC system, the room got very warm and very quick. Fortunately, the hotel will provide a fan if requested. Lastly, there’s no phone in the room. There were a couple times we needed to call the front desk, and had to use our mobile phone. However, no one would answer the phone when selecting the receptionist prompt. Aside from these few things, I really enjoyed my stay at this hotel, it made my first visit to London go off with ease.
Stayed 5 nights in Jan 2025

10/10 Excellent

Attila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. Very close to East Aldgate, bar opens 24/7, proximity to Spitalfields Market and other great places to drink and dine.
Stayed 3 nights in Jan 2025

8/10 Good

Gavin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were quite small and the bathroom basic but it suited our needs while we were visiting London
Stayed 4 nights in Jan 2025

8/10 Good

Kemetia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very helpful.
Stayed 7 nights in Jan 2025

10/10 Excellent

Mattchew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Wendy

Stayed 4 nights in Jan 2025

10/10 Excellent

GEORGIOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Marta, Barcelona

Travelled with group
Liked: Amenities
Disliked: Staff & service
Faltan ceniceros en la puerta. En el 24/7 del bar, podrían dejar que la cafetera pudiera estar encendida. Menú para cenar podría ser más extenso. Buena zona y bien comunicada
Stayed 2 nights in Jan 2025

6/10 Okay

Gus

Disliked: Room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, room was quiet.
Stayed 1 night in Jan 2025