Maitrise Hotel Maida Vale

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Maitrise Hotel Maida Vale

Exterior
Double Room With Window | Egyptian cotton sheets, premium bedding, in-room safe
Gym
Double Room With Window | Living area | 32-inch LCD TV with cable channels, TV
Interior detail

Reviews

6.8 out of 10

Popular amenities

  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
Kilburn High Road,53-59, London, England, NW6 5SB
  • Paddington Central
    4 min drive
  • Lord's Cricket Ground
    4 min drive
  • Regent's Park
    6 min drive
  • London (LHR-Heathrow)
    52 min drive

Room options

Double Room With Window

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Single Room

  • 9 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

Double Room Without Window

  • Sleeps 2
  • 1 Double Bed

Twin Room Without Window

  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

Maitrise Hotel Maida Vale

Victorian London hotel in Camden with a 24-hour fitness centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre.
Maitrise Hotel Maida Vale offers 109 accommodations with laptop-compatible safes and a safe. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the overall value at Maitrise Hotel Maida Vale. During your stay, you'll be within walking distance of Lord's Cricket Ground. Enjoy features like free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free WiFi
  • Enjoy Italian cuisine while dining at CHAIIWALA
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the value of their stay and the location
  • 6 minutes by car from Madame Tussauds Wax Museum and 6 minutes from ZSL London Zoo
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. A free manager's reception is offered daily. Public spaces have free WiFi. You'll find a business centre on site. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Maitrise Hotel Maida Vale.

This Victorian London hotel is smoke free.

The hotel hosts a free manager's reception daily.
CHAIIWALA – This restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

English, Farsi, French, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily English breakfast available 7:00 AM to noon for a fee: GBP 9.50 for adults and GBP 9.50 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • CHAIIWALA

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Built in 2009
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out fee: GBP 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 9.50 for adults and from GBP 9.50 for children
  • Late check-out fee: GBP 20.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Hotel Maitrise
Quality Maitrise
Best Western Maitrise Hotel London
Best Western Maitrise Hotel
Best Western Maitrise London
Best Western Maitrise
BEST WESTERN Maitrise Hotel London, England
Maitrise Hotel
Maitrise Maida Vale
Maitrise Hotel Maida Vale - London England
Quality Maitrise Hotel
Maitrise Maida Vale London
Maitrise Hotel Maida Vale Hotel
Maitrise Hotel Maida Vale London
Maitrise Hotel Maida Vale Hotel London

Maitrise Hotel Maida Vale Reviews

Reviews

6.8
Rating 10 - Excellent. 170 out of 1020 reviews" "
Rating 8 - Good. 361 out of 1020 reviews" "
Rating 6 - Okay. 236 out of 1020 reviews" "
Rating 4 - Poor. 127 out of 1020 reviews" "
Rating 2 - Terrible. 126 out of 1020 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Neil

Travelled with partner
Disliked: Amenities, property conditions & facilities
We got to our room which was very small and extremely hot air conditioning did not work window did not open we were given a portable fan which did not stand on it one you had to wedge it up did not tilt either light fixture beside the bed was very loose not secured tv remote was missing drawers in units did not open those that did were broken
Stayed 2 nights in Aug 2024

6/10 Okay

Alejandra

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is in dying need of an uplift. The bathrooms were rusty, not clean, the curtains held by small threads, old furniture, bad smell in the corridors and the room, the first day my door would not close, also could not use the safe as it was not working, the manager had to take it into his office to keep my valuables while I was out. Nothing happened but I didn’t feel safe at night in the area.
Stayed 2 nights in Aug 2024

6/10 Okay

Louisa

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Unfortunately apt 115 had fluff balls in corner of room, a broken bin and broken shower. Also no water. With these factors addressed we would have had a better experience.
Stayed 1 night in Aug 2024

4/10 Poor

Kate

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were lovely but the bed was the worst I have ever Slept on. The mattress was way too small and had huge gaps on either side. This mattress was clearly not for two people to sleep on. The air con was also extremely loud and rattled all night.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I made a complaint about my stay due to cleanliness and disturbance caused by hotel staff waking me up at 6am. I have still not received any fir of response or acknowledgment of my complaint
Stayed 1 night in Jul 2024

8/10 Good

Craig

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Tracey

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I'm disgusted with the room we stayed in at your hotel. On arrival the toilet would not flush, the drawers were damaged. We couldn't get the air con to work but the receptionist sorted this for us. We had only bath towels and the cleaners had no hand towels either. The kettle was broken and dangerously so. Our first nights sleep was horrendous the pillows were like blocks of wood and is was so hot in the room. I complained to reception the following morning and they said they would give us a different room but we had a concert in Hyde park and would not return until very late. Whilst I was in reception someone had already checked out for to the heat in the room and another lady was complaining. This was my daughter's first visit to London and was so excited to be actually staying in a"proper" hotel. She will remember it, that's for sure but for all the wrong reasons. Disgusting service and 4* you have to be kidding, never again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Salman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Nice stay. Courteous Staff. Good eateries around. Close to tube station. Will return surely
Stayed 3 nights in Jul 2024

6/10 Okay

Lee

Business traveller
Disliked: Property conditions & facilities
Ok.
Reception was having a referb, so there was building work going on, the rooms arse also in need of a major referb, carpet is ripped and torn in multiple places. Tiny TV that is hard to hear as its boxed in, also says they have a gym, but that's a gym next to door that you needs to pay for.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stopover
Good location on Maida Vale in terms of transport. Decent bars & restaurants in area.
Stayed 1 night in Jul 2024

10/10 Excellent

Leonie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Megan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Truly the worst hotel stay I’ve ever had. Windows sealed shut and no air conditioning in the room. A small fan had been brought into the room, however, this only blew out warm air and made the heat in our room even more unbearable. I have attempted to contact the hotel multiple times for a refund and have received nothing back.
Stayed 1 night in Jul 2024

2/10 Terrible

ALEMARIE, MIAMI

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
When I selected the room I was aware that the room had no windows. In this room you felT cramped. Spider webs in the closet. The bathroom was "clean" but the mildew was ridiculous. I took pictures. The bedding was clean. When I was given the room key she said to me, take elevator to the first floor then go through the corridors. Well, it was corridor after corridor, up two steps a couple of more corridors down around 12 steps down the hall to the box they call a room... one more day and I would go bonkers. Horrible experience.
Stayed 2 nights in Jul 2024

4/10 Poor

Niki

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Dave

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shambles
Arrived to boiling hot room even though reception been to check all in order, asked reception to sort air conditioning as hottest day of year and no openable windows. Assured be ok on my return as was going out for food. On my return was worse! Again got reception up to be told was not working, room was like a sauna. Issued with a pathetic fan that was no help whatsoever. The attitude of reception was a problem, repeating himself saying no other rooms and I wasn't the only one this affected. After zero sleep asked as I left for management to contact me but did not happen. At 11am I rang hotel to be told that If I returned they would exchange rooms so they could clean the sauna to sell to some other poor soul. No apologies, nothing. Parkings a nightmare, areas rough as anything. Avoid at all costs. Did get manager email and sent complaint but heard nothing
Stayed 2 nights in Jun 2024

2/10 Terrible

John

Disliked: Staff & service, property conditions & facilities
We had no air con for the 2 days we were here, the toilet seat was broken. The furniture was damaged, one of the lights was hanging of the wall
Stayed 2 nights in Jun 2024

8/10 Good

lucy

Liked: Cleanliness, staff & service, amenities
The hotel room was tired and in desperate need of a paint job. The bathroom was ok but the shower seal on the screen didn't work so the water from the shower flooded the bathroom floor. The bed was comfy , the room itself would have benefited from having a window that did not require a wedge to allow fresh air in . The do not disturb function on the door is an interesting concept, you can only use this if you are ok with a bright red light shining across the room whilst you try to sleep. The housekeeping service team were phenomenal, I returned from my day out to find my room immaculate, including fresh towels. I very much appreciated their care.
Stayed 2 nights in Jun 2024

8/10 Good

Murali

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Maitrise is a reasonably priced hotel in a decent location. Good transport amenities into Central London. Lotsa restaurants nearby. Areas of improvement could be overall cleanliness of premises and common areas. Staff are courteous and helpful.
Stayed 3 nights in Jun 2024

10/10 Excellent

Harry

Stayed 1 night in Jun 2024

6/10 Okay

Dan

Travelled with group
Liked: Staff & service, amenities
Liked the shower facilities, space and cleanliness very good in hotel room. Good hot drink facilities and restocked well on our second day. A little wait to get the hotel locker unlocked, but once sorted it was easy to use. Didn't like: WIFI licence out of date (Not secure, so I just used my phone data instead. TV signal poor, only the BBC news channel had good signal. Bath high and can be slippy when wet trying to step out (could do with a bath mat and/or a fitted handle at edge of bath). Hotel room 001 was next to the elevator and you could also hear people opening and closing door nearby. Also the water boiler kept making washing machine type noises for 10 minutes at a time.
Stayed 2 nights in Jun 2024

8/10 Good

Anthony, Los Angeles

Travelled with group
Liked: Cleanliness, staff & service
Friendly helpful hotel staff, safe location, compact clean room, area hotel is in is not a tourist location which is not bad but if your looking for variety in dinning location close by you will not find it here. All and all I had a decent stay.
Stayed 3 nights in Jun 2024

10/10 Excellent

Gia

Stayed 1 night in May 2024

10/10 Excellent

James

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Hannah

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Stuffy, in need of an overhaul.
The first room we were given had a terrible smell of damp as soon as we entered the room. On inspection, there was extensive obvious mould all around the bedframe, inside the wardrobe and in the bathroom. How it passed a cleanliness inspection I'll never know. Lady on reception took us to another room- the only other one that was available and there was an obvious drain smell but at least no mould. Turns out one side of this rooms electrics did not work so TV and bathroom light did not work. No opening windows and no working Aircon. So very stuffy. The two positives were that the bed was comfortable and the shower( in the dark) had good pressure. The place needs a thorough inspection and upgrade as the location is ideal.
Stayed 1 night in May 2024

4/10 Poor

Sibongile

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth
On arrival the receptionist asked for my name gave me the form without any facial communication kept on talking to a friend ignoring my presence. Gave me the card, had to find my way to the lift. The room was very smelly, stuffy, air conditioning fairly working. Shower water was luke warm. Terrible booking ever. For good reputation for Hotels.com you better take off the hotel from your lists. Am a regular client for Hotels.com this is none closer to the good standard I have been. Greatly disappointed. The room floor was so uneven, carpet dirty.
Stayed 2 nights in Apr 2024