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Mercure London Paddington

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure London Paddington

Executive Twin Room, 2 Single Beds | In-room safe, individually decorated, individually furnished, desk
Exterior
Exterior
Standard Room, 1 Single Bed | View from room
In-room safe, individually decorated, individually furnished, desk

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
144 Praed Street, Paddington, London, England, W2 1HU
  • Hyde Park
    7 min walk
  • Frankie & Benny's
    1 min walk
  • Paddington Underground Station
    1 min walk
  • London (LHR-Heathrow)
    47 min drive

Room options

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | In-room safe, individually decorated, individually furnished, desk

Executive Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 Double Bed

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Executive Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 Single Bed

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Single Beds

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Twin Room, 2 Single Beds

Executive Twin Room, 2 Single Beds | In-room safe, individually decorated, individually furnished, desk

Executive Twin Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | In-room safe, individually decorated, individually furnished, desk

Room, 1 Double Bed

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

About this property

Mercure London Paddington

Hotel with a 24-hour fitness centre, a short walk to Hyde Park
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and conference space. Housekeeping is available on request.
Mercure London Paddington offers 86 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The great public transport around Mercure London Paddington gets high marks from our customers. During your stay, you're just a quick walk from Hyde Park. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy American cuisine while dining at Frankie & Benny's
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the proximity to public transport
  • Within a 10-minute walk of Hyde Park and Kensington Gardens
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 560 square feet (52 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Mercure London Paddington.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:30 AM.
Frankie & Benny's – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

Dutch, English, Greek, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 30 per day)
  • Street parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: GBP 13.50 for adults and GBP 9.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Frankie & Benny's

Things to do

  • 24-hour gym
  • Designer stores
  • Shopping centre
  • TV in common areas

Family friendly

  • Free cot
  • Highchair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 560 square feet of conference space
  • Meeting rooms

Accessibility

  • Lift (120 centimetre wide door)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 13.50 for adults and from GBP 9.95 for children
  • Nearby parking fee: GBP 30 per day (328 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Paddington Mercure
Mercure Hotel London Paddington
Mercure London Paddington
Mercure London Paddington Hotel England
Mercure London Paddington Hotel
Mercure London Paddington Hotel
Mercure London Paddington London
Mercure London Paddington Hotel London

Mercure London Paddington Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 214 out of 1000 reviews" "
Rating 8 - Good. 342 out of 1000 reviews" "
Rating 6 - Okay. 220 out of 1000 reviews" "
Rating 4 - Poor. 132 out of 1000 reviews" "
Rating 2 - Terrible. 92 out of 1000 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

MALCOLM

Liked: Cleanliness, staff & service, property conditions & facilities
Probably the most expensive hotel I have ever stayed in per square foot of room and bathroom. Great location however and very friendly staff. You can fall onto Paddington Station from the front door.
Stayed 1 night in Sep 2024

8/10 Good

Tony

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is just awesome right next to Paddington Station, I could walk, take the on and off bus, take the underground and nice area for restaurants as well. Staff were awesome.
Stayed 3 nights in Sep 2024

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Timothy, AUSTIN

Liked: Cleanliness, staff & service, property conditions & facilities
The gym is too small. The hotel manager went out of her way to provide for a comfortable stay.
Stayed 8 nights in Aug 2024

10/10 Excellent

Anders

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Guy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Stayed 1 night in Aug 2024

10/10 Excellent

Fiona

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding customer service
I would particularly like to thank Mr Witek. I had not intended to stay an additional night, but there was a problem at Paddington station and no trains were running. The hotel at Paddington was therefore fully booked as travellers had to change plans last minute. It was my birthday and not quite what I had planned. I was fortunate to be upgraded at their sister hotel ( Hyde Park), my bags taken there and pre arrangements made for prosecco and chocolates. Everyone at both hotels was so kind and did their best to mitigate the unexpected end to my birthday trip.
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy, AUSTIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to trains.
Stayed 4 nights in Aug 2024

6/10 Okay

Karen, Gloucester

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not accessible and no replies to emails to confirm disabled access. A stay without a wheelchair would be great. Clean room, excellent location for Paddington station but just not suitable for disabled and don’t expect reply to messages sent via Expedia
Stayed 1 night in Aug 2024

8/10 Good

Ellie-Jo

Liked: Cleanliness, staff & service
The reception and door staff were super friendly, professional and helpful/accommodating. Ideal for travel via paddington.
Stayed 1 night in Aug 2024

8/10 Good

Damian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Booked last minute for work meeting. Clean and tidy room, good service at check in. Love complimentary drinks in the room. Would definitely return.
Stayed 1 night in Aug 2024

6/10 Okay

Meredith

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

robert

Stayed 1 night in Jul 2024

10/10 Excellent

Eswara, Greenville

Liked: Amenities
Staff were excellent and enjoyed the stay. The pleasent attitude of staff is reason, I look forward to come back. Belize at reception, lady at reception, the buffet kitchen staff.. everyone were amazing. Special call out to Belize.
Stayed 1 night in Jul 2024

6/10 Okay

Renae

Stayed 2 nights in Jul 2024

10/10 Excellent

Ziad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super nice and friendly. Recommended. Breakfast was excellent
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly and helpful staff. Would stay again if staying at London. Highly recommended hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
I really enjoy staying at this hotel. Close to train to airport and shops and restaurants. The staff is very nice.
Stayed 2 nights in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

4/10 Poor

Lynette

Disliked: Property conditions & facilities, room comfort
Small room
The hotel room was far to small and the cost was far too excessive.
Stayed 3 nights in Jun 2024

6/10 Okay

Jayne

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

jaydip

Stayed 2 nights in Jun 2024

8/10 Good

Andy

Travelled with family
Liked: Cleanliness, staff & service
Our room had a water leak in the light fixtures above the sink in our room's bathroom. It was serious. Our room was exceptionally small for the number of suit cases we had. We reported the situation to the front desk, maintenance took a look at it and said it was fixed. We did spend the night in the room, but it was still leaking from the floor above and the light fixtures blew up when I turned them on. The Hotel moved us and our luggage into another somewhat larger room, and the water leak was fixed after a section of the ceiling above the receptionist desk in the lobby, which my room was above, fell down and damaged a hotel computer. Overall, we enjoyed our stay and there was a nice restaurant with direct access from the hotel. People were friendly and nice!
Stayed 7 nights in May 2024

2/10 Terrible

Philip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do Not do it
DO NOT CONSIDER THIS HOTEL Ceilings collapsing in hall ways Roaches on floor of bathroom Room not big enough to store bags around the bed NOT AS PER PHOTOS ON HOTELS.COM! Staff then argued refund, manager not available, just dreadful!
Stayed 3 nights in May 2024