Norfolk Towers Paddington Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Norfolk Towers Paddington Hotel

Club Twin Room | In-room safe, desk, blackout curtains, soundproofing
Lobby sitting area
Front of property
Club Double Room | In-room safe, desk, blackout curtains, soundproofing
Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
34 Norfolk Place, London, England, W2 1QW
  • Hyde Park
    8 min walk
  • Paddington Central
    9 min walk
  • Kensington Gardens
    9 min walk
  • London (LHR-Heathrow)
    42 min drive

Room options

Basic Single Room

  • Sleeps 1
  • 1 Single Bed

Club Double Room

  • Sleeps 2
  • 1 Double Bed

Executive Double Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

Executive Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

Suite

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

Club Twin Room

  • Sleeps 2
  • 2 Single Beds

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About this property

Norfolk Towers Paddington Hotel

Hotel with a 24-hour front desk, a short walk to Hyde Park
This smoke-free hotel features a restaurant, a bar/lounge and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Norfolk Towers Paddington Hotel offers 87 accommodations with laptop-compatible safes and coffee/tea makers. 26-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us they can't get enough of Norfolk Towers Paddington Hotel's great location. During your stay, you're just a quick walk from Hyde Park. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Hyde Park and Kensington Gardens
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Norfolk Towers Paddington Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This London hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.
Norfolk Towers Paddington Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: GBP 11 for adults and GBP 11 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Breakfast is available by reservation only and cannot be requested after check-in.
Breakfast is served in guestrooms.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 7.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 11.00 for adults and from GBP 11.00 for children
  • Crib (infant bed) fee: GBP 7.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Norfolk Paddington Towers
Norfolk Paddington Towers Hotel
Norfolk Towers
Norfolk Towers Hotel
Norfolk Towers Paddington
Norfolk Towers Paddington Hotel
Norfolk Towers Paddington
Norfolk Towers Paddington Hotel Hotel
Norfolk Towers Paddington Hotel London
Norfolk Towers Paddington Hotel Hotel London

Norfolk Towers Paddington Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 203 out of 681 reviews" "
Rating 8 - Good. 289 out of 681 reviews" "
Rating 6 - Okay. 113 out of 681 reviews" "
Rating 4 - Poor. 46 out of 681 reviews" "
Rating 2 - Terrible. 30 out of 681 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Cynthia

Travelled with group
Disliked: Cleanliness, staff & service
The location was great, and generally the room was nice - quite spacious by London standards. However, cleanliness left a lot to be desired. On the day of check in, my sheets had a blood stain on it. I reported this to the front desk and when I returned to my room in the evening, the sheet was still there. The night employee had to get a new sheet and try to make it himself (since housekeeping had gone home). He also told me to speak with the manager in the morning - I did, and showed pictures of the blood stain, and there was never any follow up from the manager. We also noticed that when they clean your room, they don't change the sheets - they only make the bed and bring new towels. Several times new pillowcases were left on top of our suitcase. But then why not just change them? Additionally, if this matters to you - the rooms don't really come with deadbolts that you can lock when you're inside.
Stayed 10 nights in Aug 2024

10/10 Excellent

Cortney

Stayed 1 night in Aug 2024

2/10 Terrible

Jasleen

Disliked: Cleanliness, staff & service, room comfort
Worst hotel in London.
Raj the trainee was completely rude when arriving extremely poor customer service skills. Staff seem like they’re there to not offer any help or welcoming to the hotel. No manners at all. No information about breakfast so we missed that. Room wasn’t big enough for one person let alone two. TB didn’t work. Only good thing was the cleanliness of the room Would not recommend at all to anybody.
Stayed 1 night in Aug 2024

10/10 Excellent

Hoi Yan

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, very clean and close to Paddington station. Highly recommended!
Stayed 3 nights in Jul 2024

8/10 Good

ShihChun

The location is convenient, checkin is efficient and friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room- a bit tight. But bed super comfortable, had a lift and bathroom really modern with large towels.
Stayed 5 nights in Jul 2024

8/10 Good

JENNIFER L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute place, no guest laundry facilities.
It was a very nice place to stay. The rooms was comfortable and the staff were friendly. The only problem was that it did not have a guest laundry, which was one of the reasons I selected it. Hotels.com said it did, although after reviewing the hotel website it did not indicate.
Stayed 5 nights in Jul 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Cerys

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel; clean and homely rooms with everything you need plus a fridge. Good bathroom size. The hotel was brilliantly refurbished and up to date. Nice breakfast selection. Only criticism was that we had to go outside to get into the other building and that we were on the lower ground floor so no natural light. Would definitely stay here again for the location and value for money.
Stayed 2 nights in Jul 2024

8/10 Good

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay
Stayed 2 nights in Jul 2024

10/10 Excellent

JUAN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to everything
Stayed 3 nights in Jun 2024

8/10 Good

DIANE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely. The staff were good, the bar man was especially friendly. The room was the smallest room we’ve ever stayed in and was in the lower ground floor meaning that the window had no view or daylight coming in. It looked out directly into the room next door which meant we were unable to open the blind. There was also a frequent rumble noise in the bedroom. It sounded like it could be coming from the underground train…? Not sure what it was. We did get used to it though but at first it was quite unnerving
Stayed 2 nights in Jul 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Close to Paddington Station, easy to get to popular locations. Highly recommend.
Stayed 5 nights in Jul 2024

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and service
Stayed 1 night in Jul 2024

4/10 Poor

Mike

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room in basement was horrible. V0ery noisy, wouldve mafe a better closet
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good hotel close to Paddington
Great service from staff. Clean rooms and comfy beds. Twin room a bit small though.
Stayed 2 nights in Jul 2024

2/10 Terrible

Diane

Disliked: Property conditions & facilities
Most disgusting “ suite” ever
The room booked as a suite had old tatty table and chairs. The view from the windows was a pile of plastic pallets from one and a metal steps from the other. Worst hotel room I’ve ever seen
Stayed 1 night in Jul 2024

4/10 Poor

Andrea

Disliked: Staff & service, amenities, property conditions & facilities
You trade off the convenience of the location for an utterly small room with a tiny bathroom you can barely get in or out of when the door is opened. Desk staff is utterly unhelpful.
Stayed 5 nights in Jun 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Angela

Stayed 3 nights in Jun 2024

8/10 Good

Jennifer

Stayed 1 night in Jun 2024

6/10 Okay

Su

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Peddington station.
Stayed 1 night in Jun 2024

8/10 Good

Chelsea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nicely renovated and really close to Paddington for easy transportation. The rooms are small and there is only one small elevator, which can be time consuming waiting for it and missing it because it is already full. Overall it was a good hotel to stay in.
Stayed 3 nights in May 2024

10/10 Excellent

FORREST, WAXAHACHIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and remodeled.
Stayed 3 nights in May 2024