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Quality Hotel Hampstead

3.0 star property

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Photo gallery for Quality Hotel Hampstead

Lobby
In-room safe, desk, blackout curtains, iron/ironing board
Bar (on property)
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
5 Frognal, Hampstead, London, England, NW3 6AL
  • Hampstead Heath
    ‪18 min walk‬
  • Lord's Cricket Ground
    ‪5 min drive‬
  • ZSL London Zoo
    ‪6 min drive‬
  • London (LHR-Heathrow)
    ‪49 min drive‬

Room options

View all photos for Standard Room, 3 Single Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 3 Single Beds

  • 17 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed and 1 Single Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed and 1 Single Bed

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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Exterior

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  • Breakfast available
  • Business services
4.2 out of 5, Very good, (744)
The price is CHF 164
for 1 room
includes taxes & fees
11 Apr - 12 Apr
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About this property

Quality Hotel Hampstead

Hotel with free parking, a quick walk to Freud Museum
Along with a bar/lounge, this smoke-free hotel has dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, limo/town car service and a computer station are on-site.
Quality Hotel Hampstead offers 57 accommodations with a safe and free newspapers. 32-inch LED televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This London hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Quality Hotel Hampstead. During your stay, you're just a quick walk from Freud Museum. Enjoy features like free WiFi in public areas and free self-parking, plus a bar.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • WiFi for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Freud Museum and Hampstead Theatre
Quality Hotel Hampstead offers its guests multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly Quality Hotel Hampstead also features laundry facilities, dry cleaning/laundry services, and limo service. Limited free parking is available on a first-come, first-served basis.

This 3-star London hotel is smoke free.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: GBP 0 per stay (rates may vary)
  • Crib (infant bed) fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hampstead Quality Hotel
Quality Hampstead
Quality Hotel Hampstead
Quality Hotel Hampstead London, England
Quality Hotel London
Quality Inn London
Quality Hotel Hampstead Hotel
Quality Hotel Hampstead London
Quality Hotel Hampstead Hotel London

Quality Hotel Hampstead Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 241 out of 513 reviews
Rating 8 - Good. 199 out of 513 reviews
Rating 6 - Okay. 45 out of 513 reviews
Rating 4 - Poor. 21 out of 513 reviews
Rating 2 - Terrible. 7 out of 513 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

STEVE

Stayed 1 night in Dec 2024

10/10 Excellent

denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff!
The reception staff we're very friendly, and helpful. When i checked in Bahnu sorry the spelling told me about the places I was looking for and what to do. After the 2nd night Stephanie and I sat for a bit and discussed things I was looking for the next day. Stephanie was very kind and helpful! Now lets talk about Dimitri who helped me figure out about the heater and big step for the tub... When I arrived in the evening, Dimitri help me figure out how to get food for my dinner. Great customer service, nice and I appreciated his help. While I ate my dinner I watched him interact with other folks staying there and he was so professional and wonderful with everyone who walked through the door checking them in and answering questions. During my check out Dimitri helped mecwith my bag because i had my hands full.Thank You! It was a pleasure staying at this hotel. Denise Salisbury
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
This was a really conveniently located hotel for getting in and out of central London. The staff were so accommodating for our group and everyone enjoyed their stay and said they would use it again.
Stayed 1 night in Dec 2024

10/10 Excellent

M

Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent value option with quick access to central London by tube. Excellent breakfast in the price. Staff friendly and attentive. A very well run small hotel in an attractive residential part of London.
Stayed 1 night in Nov 2024

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly as advertised
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location service an comfort
Stayed 5 nights in Oct 2024

6/10 Okay

Betty

Disliked: Staff & service, property conditions & facilities
The room tap sink was old. Breakfast finishes early even when cheexk out is 11am. So some guests will.miss out.
Stayed 1 night in Oct 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

nicky

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Perfect for what we needed but …
The hotel was located in a pleasant area, we arrived around 6.30pm and was able to easily park in the hotel parking at the back of the hotel. On arrival in reception, it looked clean, tidy and well presented. However there was no staff around at all. We rang the desk bell a couple of times and no one appeared. There was also no staff to be seen at the nearby bar despite people sitting in the area. Another family arrived shortly after to check in so I googled the hotel and called the number. The call was answered and a couple of minutes later someone came and checked us in. They were pleasant enough but perhaps slightly put out I had called to say we were waiting. Our room was on the top floor (4th) over looking the street. Clean, tidy and pleasant enough. The bed was a standard double so significantly smaller than our super king at home. The windows were wide open with no safety bars so if I wanted to jump out the 4th floor window I could’ve easily !!! The room had no air con and was quite hot so we had to keep the windows open which of course meant we heard constant traffic noise throughout the night. Overall it was ideally located for our purpose in a seemly nice well kept neighborhood. Clean and tidy and free parking. So yes I would stay again for the location behind our visit.
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel maintained its usual quality
Stayed 1 night in Aug 2024

6/10 Okay

amit, pittsburgh

Liked: Cleanliness, staff & service
Small rooms
Stayed 3 nights in Aug 2024

10/10 Excellent

Dannie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect, but sometimes the front desk was absent which, even in a safe area, is not ideal if there is no-one to control who comes in. But great breakfast and breakfast staff, and great, large, comfortable room
Stayed 7 nights in Aug 2024

10/10 Excellent

Zulkifli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
London one night break
One night stay. Nice and cozy
Stayed 1 night in Aug 2024

10/10 Excellent

Olufemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Aug 2024

10/10 Excellent

Sanjeev

Stayed 2 nights in Aug 2024

10/10 Excellent

Kirstie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Does what it says on the tin!
Needed something practical and did exactly the job. Perfect! The LithuaniN staff at breakfast do an excellent job! I’d upstart there again if the need arose.
Stayed 1 night in Aug 2024

10/10 Excellent

Nilima

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant staff , very helpful
Stayed 2 nights in Aug 2024

8/10 Good

Calvin

It needs air conditioning in the rooms, I will then give it 5 stars on everything,a fan does not do the job when the building fabric keeps the heat
Stayed 1 night in Aug 2024

4/10 Poor

David

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

gerry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Going down and ride front desk lady
The hotel has deteriorated considerably since my last visit. The room was so run down I asked to be moved and the next time was just as bad. Needs a real makeover and a last in the front desk could not have been less helpful if she tried. The exterior was clad in scaffold so perhaps it’s being painted but the rooms 102 and 395 both need a complete makeover. Only positive was the staff who prepare breakfast and do an outstanding job.
Stayed 3 nights in Aug 2024