This smoke-free hotel features tour/ticket assistance and free Wi-Fi in public areas. Limited housekeeping is available.
CitySpace Tower Bridge offers 21 accommodations with coffee/tea makers and a hairdryer. 32-inch Smart televisions come with digital channels and Netflix.
Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on weekdays only.
Our customers tell us that they can't get enough of the helpful staff at CitySpace Tower Bridge. During your stay, you'll be within walking distance of Tower Bridge. Features include free WiFi in public areas. This property offers pet-friendly amenities, such as food and water bowls.
Free WiFi
Services include tour or ticket assistance and a virtual front desk
Guests have great things to say about the helpful staff and the clean guestrooms
Just a 2-minute drive from Tower Bridge and a few minutes from Tower of London
Cats and dogs welcome for a fee
Pet-friendly amenities are available, including food and water bowls
CitySpace Tower Bridge offers its guests tour/ticket assistance. WiFi is free in public spaces.
This 3-star London hotel is smoke free.
Languages
English, Greek
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Conveniences
Virtual front desk
Guest services
Housekeeping (weekdays only)
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
32-inch smart TV with digital channels
Netflix
Streaming services
Food and drink
Coffee/tea maker
Electric kettle
More
Heated floor
Heating
Mobile key entry
Portable fan
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Contactless check-out
Special check-in instructions
There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Vikey mobile app before check-in
Access methods
Private entrance, smart lock
Pets
Pets: GBP 25 per pet, per stay, plus a deposit of GBP 50 per stay
Only dogs and cats are allowed
Food and water bowls are available
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet deposit: GBP 50 per stay
Pet fee: GBP 25 per pet, per stay
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 48 hours before arrival with check-in information and smart lock details. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Vikey mobile app before check-in.
Property is also known as
The Hartley
CitySpace Bermondsey
CitySpace Tower Bridge Hotel
CitySpace Tower Bridge London
CitySpace Tower Bridge Hotel London
CitySpace Tower Bridge Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Nice quirky little hotel, close to transport. Staying in the Mezzanine room meant lugging suitcases up 3 and a bit flights of stairs would live to see a dumb waiter stem installed for luggage as well as maybe a fridge in the room. Otherwise a decent stay
Check in was awful. I hadn’t read my email and you need to check in online. I had no data and was standing in the freezing cold asking to be let in so I could get warm.
Walls must be paper thin as I heard everything that was going on all night!
Jacqueline
Stayed 3 nights in Dec 2024
8/10 Good
Natalia
10 Dec 2024
Liked: Property conditions & facilities
It worked for a two night stay. As previously stated the room gets hot, their is a fan but I don't know how it will be in the summer. Overall it worked, I felt secure as a solo female traveler
Basic room, clean but bathroom is so tiny. You could hear the snoring from the room besides you as the walls are thin.
Josephine
Stayed 1 night in Dec 2024
6/10 Okay
Jack
1 Dec 2024
Comfortable enough but very noisy!
After an initially clunky check in process getting into our room we found everything to be comfortable and offered all we needed for a couple of days in London. However the noise all hours of the night was extremely loud. The hotel is on a busy road and whilst we appreciate London is a busy city the room is not sound proofed in any way. It’s an old building that’s been converted with wooden sash windows. Bigger, more chain-y type hotels tend to have sound proofing. We found it tricky to sleep with the noise! Also the bathroom was very small and difficult to fit into! Thankfully we’re both slim but if you’re slightly larger I don’t think you’d fit in the shower. Also, no lift that we could see. So don’t book unless you’re happy with stairs. About a 15 min walk to London Bridge Tube Station. But overall comfortable enough to manage for a couple of nights whilst in London.
Jack
Stayed 2 nights in Nov 2024
6/10 Okay
Bradley
Travelled with partner
27 Nov 2024
Liked: Staff & service
Disliked: Cleanliness
Had to change rooms two times with the first reason being the room wasn’t cleaned from the prior occupants, and the second room having a faulty bathroom light beyond repair of the maintenance team. Staff were excellent when coming to our aid for assistance.
The rooms are compact, but clean and safe, the all electronic key works well, but I never got the App to work. Rooms are a bit worn, but the biggest thing for me was the road noise, which is significant and there’s no double glazing.
I had no toilet paper at all. I tried the online AI chat and it come back with I haven’t wait until working hours for house keeping to bring which is a little to late. First time I have ever stayed in a hotel with no toilet paper
Even though my room was on the top floor, it was noisy (it had no double glazing). It was also cold: there was the AC controls but no actual unit nor vent. There was an electric heater which had a working fan, but it produced zero heat. The TV didn't work, so I used the "AI concierge" as adviced, which promised a team would respond promptly: no response whatsoever over the course of my week long stay. Believe me I could go on, but I trust you get the picture..
Zero complaints from our stay, were concerned with some of the reviews but we were well aware we weren't staying at the Savoy prior to booking.
Room was clean, yes a touch small but we got what we paid for and knew it going in. For the weekend this was half the price of other hotels and was more than great value for money. Have paid a lot more and stayed in a lot worse places in the past.
This is great value for money, good location (10 mins or so walk to london bridge station) and we would be more than happy to stay again.
A room with no window, convenient but no good if you have claustraphobia. It has power supplies next to the bed but you have to put the kettle on the floor to reach the plug. The shower is ok but small not good if over 6ft as the cubicle space is limited. Bed was comfortable and the bedding was clean and soft which helped with the sleeping.