Strand Palace Hotel

4.0 star property

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Photo gallery for Strand Palace Hotel

Room service – dining
Lobby
Premium bedding, blackout curtains, free WiFi, bed sheets
Bar (on property)
Premium bedding, blackout curtains, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Room service
  • Bar
  • 24/7 front desk

Explore the area

Map
372 The Strand, London, England, WC2R 0JJ
  • Covent Garden Market
    ‪3 min walk‬
  • Piccadilly Circus
    ‪13 min walk‬
  • Big Ben
    ‪16 min walk‬
  • London (LHR-Heathrow)
    ‪49 min drive‬

Room options

Classic Double

  • 8 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Studio Queen

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Single

  • 9 sq m
  • Sleeps 1
  • 1 Large Single Bed

Superior Twin

  • 12 sq m
  • Sleeps 2
  • 2 Large Single Beds

Superior King

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Superior Queen

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Studio King

  • 18 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Classic Single

  • 7 sq m
  • Sleeps 1
  • 1 Large Single Bed

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About this property

Strand Palace Hotel

Art Deco hotel with 24-hour fitness centre and 24-hour business centre
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a business centre and concierge services. Housekeeping is available on request.
Strand Palace Hotel offers 788 air-conditioned accommodations with complimentary bottles of water and designer toiletries. Beds feature premium bedding. LCD televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the breakfast at Strand Palace Hotel. During your stay, you're just a quick walk from Trafalgar Square. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy British cuisine while dining at Haxells Restaurant & Bar
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Steps from Covent Garden Market and 13 minutes on foot from Piccadilly Circus
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at Strand Palace Hotel. A complete renovation of Strand Palace Hotel was completed in January 2019.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Haxells Restaurant & Bar – This restaurant specialises in British cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Gin Palace – On-site bar. Open selected days.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gin Palace
  • Haxells Restaurant & Bar

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (76 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Art Deco architecture
  • Built in 1909
  • Renovated entire property - January 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 18 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Palace Strand
Strand Palace
Strand Palace Hotel
Strand Palace Hotel London
Strand Palace London
Hotel Strand Palace
Strand Hotel London
Strand Palace Hotel London, England
The Strand Palace Hotel
Strand Palace Hotel Hotel
Strand Palace Hotel London
Strand Palace Hotel Hotel London

Strand Palace Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2491 out of 4099 reviews
Rating 8 - Good. 1062 out of 4099 reviews
Rating 6 - Okay. 312 out of 4099 reviews
Rating 4 - Poor. 137 out of 4099 reviews
Rating 2 - Terrible. 97 out of 4099 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great hotel, walkable to all the attractions we wanted to see, easy access to the tube. Room was what we expected, staff were friendly and super helpful. And to top it off the cocktails in the bar were pretty great.
Stayed 4 nights in Feb 2025

4/10 Poor

Priyal

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen David

Stayed 3 nights in Feb 2025

10/10 Excellent

Christine

Stayed 3 nights in Feb 2025

8/10 Good

Vince

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Strand Palace Hotel is a big hotel but easy to find your way around. Everything is well signposted, even when you get to your floor there’s a clever map to show how to navigate to your room. The hotel is very clean and well maintained. I’m so glad I stayed here and will again.
Stayed 1 night in Feb 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellence personified

Really friendly and helpful staff. Had a problem with the tv. Phoned reception and maintenance fixed it within 5 minutes. Food was excellent and loved the Gin Palace.
The Club Sandwich
The Beef Fillet
The Gin Palace
Stayed 1 night in Feb 2025

4/10 Poor

Alistair Walker, Wisbech

Business traveller
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff are top notch and very welcomning ! Reception area is lovely, lots of food/drink options ! Much noise at night time, doors are extremely loud when opening and closing. Limited towels and cleaning items in room !
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
The Stand was in a great location walkable everywhere. Theatre ‘s Tours, buses great too if needed.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Linzi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a little on the small side. Other than that the hotel is fantastic. The location is perfect. Would definitely stay again
Stayed 3 nights in Feb 2025

6/10 Okay

Gay

Liked: Cleanliness, property conditions & facilities, room comfort

Good stay but affected but others

The accommodation was pleasant and hotel location very convenient. Unfortunately, being on the first floor in the proximity of the kitchen strong food odours permeated the room and a spell of clattering noises heard. Returning to our room, the corridor was filled with the heavy scent of marajuana smoke which also slightly affected the atmosphere with our room. My partner found it quite disagreeable due to her acute sense of smell and had to open a window.
Stayed 1 night in Feb 2025

6/10 Okay

Mehdi

Overall ok.
Stayed 1 night in Feb 2025

10/10 Excellent

Wayne

Travelled with partner
Pay the 15 pounds pp for the breakfast buffet… outstanding
Stayed 3 nights in Feb 2025

10/10 Excellent

Jill

Hotel staff very friendly and helpful. Location great for theatres
Stayed 1 night in Feb 2025

4/10 Poor

Gerald

Travelled with partner
Disliked: Amenities
Overall we stayed one night and the room served a purpose, everything was pleasant the issue I have experienced was post stay. Upon arrival I was asked to pay a £25 refundable deposit which I was told it would be cancelled upon checkout. A week on and I have still not received the refund, but varying response from it takes 3 days to 5-7 days. Well 7 days is up and no refund.
Stayed 1 night in Feb 2025

10/10 Excellent

Donald Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central and near to the event I was attending in London
Stayed 1 night in Feb 2025

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for walking to sights.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jaclyn

Stayed 2 nights in Feb 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Manmohan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classic New York styled hotel in the heart of Lond

Brilliant location. Check-in was extremely quick. The Hotel is very old though and although well maintained, the design is sometimes an issue. For example as you enter the lobby there are 4-5 steps to climb and that is difficult if you have heavy bags. Also, there are just 3 small elevators for quite a large hotel so wait times are a bit. Rooms are neat and clean but the small windows make it a bit gloomy. All in all, a good hotel that I would stay at again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Donna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall great hotel

Overall great location, comfy bed, service and facilities great. Room was small especially bathroom, bathroom would benefit from an update
Stayed 2 nights in Jan 2025