W12 Rooms

4.0 star property

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Photo gallery for W12 Rooms

Front of property – evening/night
Deluxe Double Room (If extra bed required contact Hotel) | In-room safe, soundproofing, iron/ironing board, Internet
Exterior
Deluxe Double Room (If extra bed required contact Hotel) | In-room safe, soundproofing, iron/ironing board, Internet
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
54 Uxbridge Road, London, England, W12 8LP
  • Westfield London Shopping Centre
    ‪5 min walk‬
  • Kensington High Street
    ‪15 min walk‬
  • Hyde Park
    ‪7 min drive‬
  • London (LCY-London City)
    ‪36 min drive‬

Room options

Standard Double Room

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

Triple Room

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Deluxe Double Room (If extra bed required contact Hotel)

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

W12 Rooms

Guesthouse with a 24-hour front desk, a short walk to Westfield London Shopping Centre
This smoke-free guesthouse features a 24-hour front desk, a porter/bellboy and a front desk safe. Other amenities include ATM/banking services.
W12 Rooms offers 19 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Our customers tell us they can't get enough of W12 Rooms's great location. During your stay, you're just a quick walk from Westfield London Shopping Centre.
  • Services include a porter and luggage storage
  • Guests have great things to say about the clean guestrooms and the proximity to shopping
  • 5 minutes by foot from Westfield London Shopping Centre and a 3-minute drive from Kensington High Street
W12 Rooms offers its guests a front desk safe, a porter, and an ATM. The front desk is open around the clock.

This 4-star London guest house is smoke free.

Languages

English, Hindi, Italian, Lithuanian, Romanian, Russian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: High-speed internet

Parking and transport

  • No on-site parking available

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 8 October 2023 to 28 August 2025 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the guest house will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 40 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property's porter/bellhop service is available 8 AM to 6 PM.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at W12 Rooms.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

W12
W12 Rooms
W12 Rooms House
W12 Rooms House London
W12 Rooms London
W12 Rooms London, England
W12 Rooms Guesthouse London
W12 Rooms Guesthouse
W12 Rooms London
W12 Rooms Guesthouse
W12 Rooms Guesthouse London

W12 Rooms Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 523 out of 1005 reviews
Rating 8 - Good. 351 out of 1005 reviews
Rating 6 - Okay. 73 out of 1005 reviews
Rating 4 - Poor. 33 out of 1005 reviews
Rating 2 - Terrible. 25 out of 1005 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Katy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

good, Steep stairs, top floor has "beep" 24/7

Nice rooms, close to Westfield and Shepards bush underground. however very steep stairs, and there is a constant beep thought the night on the top floor that cannot be switched off... We found that hte staff were good, and helpful (apart from the Beep)
Stayed 2 nights in Dec 2024

10/10 Excellent

Adetoke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I TOTALLY RECOMMEND

It felt like home, neat and has a beautiful entrance ambiance Receptionist was very amiable My husband and I enjoyed our stay at W12 ROOMS
Stayed 1 night in Feb 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, hotel very close to the shopping centre.
Stayed 1 night in Feb 2025

2/10 Terrible

Darryl

Stayed 2 nights in Feb 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gem to find this awesome hotel! Right next to Westfields and the underground and excellent bus routes. Spotlessly clean! Large screen TV and the bonus of having a small fridge in the room. Single rooms are on the road side of the hotel so expect some road traffic noise as well as pedestrian noises but not too bothersome as the size and facilities suited me. Staff couldn't be more helpful! Have already booked my next stay 😊
Stayed 5 nights in Feb 2025

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Although the view from the window was obscured due to refurbishment works during our stay. We still enjoyed the W12 rooms, and found it's price to be very reasonable considering the quality of the facilities and it's location
Stayed 3 nights in Feb 2025

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Does what it says on the tin

I booked W12 Rooms because I needed somewhere to stay while working in London for 5 days. It's in a great location on Shepherds Bush Green with lots of food options and with Westfield London a few minutes walk away, it's great for shopping etc too. Lots of local amenities and great transport links. Would book again if working in the Shepherds Bush area again.
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A comfortable stay

I have stayed in the past The rooms are reasonable size and beds are comfortable Complimentary tea /coffee provided
Stayed 1 night in Dec 2024

10/10 Excellent

M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent quality for the price, and a great location right next to the Shepherds Bush station and the Westfield mall
Stayed 1 night in Jan 2025

8/10 Good

Mustafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and excellent transport links
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. Bit noisy by rd.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

First Stay in London

Friendly staff and very helpful, room clean and comfortable. was made aware reception available 24/7 which was reassuring. easy housekeeping system and very good local knowledge
Stayed 3 nights in Dec 2024

4/10 Poor

tanya

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Had a great overnight stay here. Room was well equipped & very convenient to both tube & concert venue.
Stayed 1 night in Dec 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location, Location, Location

What a great find! This small boutique hotel is beside an Underground Station (Shepherds Bush) and in front of Westfield London. It offers friendly service, a super clean room, and a very roomy bathroom with instant hot water. The room itself is compact, as one would expect for this location, but it had a storage cupboard, making it very practical. There are plenty of eating places nearby. It is easy to get into central London in 20 minutes. The only bad thing about the hotel is if you are a light sleeper, there is noise outside, although they do have double glazing, so it's really only loud sirens that come through. I slept peacefully. Highly recommend this place.
Stayed 1 night in Nov 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Ganesh

Stayed 2 nights in Nov 2024

8/10 Good

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really kind helpful staff. Shepherd’s Bush area is noisy
Stayed 2 nights in Nov 2024

10/10 Excellent

Dineshkumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

dila

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Michael

Business traveller
Disliked: Staff & service
They would not consider my change of travel plans, meaning I paid 4 nights for a 2 night stay, even if there is a policy in place, there was enough time to accept my change of dates. Many hotels go outside of policy for seasoned travellers. I paid for something I did not use essentially.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kori

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was phenomenal!
Stayed 1 night in Oct 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a pleasant stay at W12 Rooms

I've always stayed at the W12 rooms since 2018. Lovely rooms, friendly staff. Its right beside Shepherds Bush underground station on the Central Line so handy for anywhere in London and you've London Overground station across the road and Westfield shopping centre behind you!
Stayed 2 nights in Oct 2024