Guesthouse with a 24-hour front desk, a short walk to Westfield London Shopping Centre
This smoke-free guesthouse features a 24-hour front desk, a porter/bellboy and a front desk safe. Other amenities include ATM/banking services.
W12 Rooms offers 19 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Our customers tell us they can't get enough of W12 Rooms's great location. During your stay, you're just a quick walk from Westfield London Shopping Centre.
Services include a porter and luggage storage
Guests have great things to say about the clean guestrooms and the proximity to shopping
5 minutes by foot from Westfield London Shopping Centre and a 3-minute drive from Kensington High Street
W12 Rooms offers its guests a front desk safe, a porter, and an ATM. The front desk is open around the clock.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
More
1 building
4 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV
Food and drink
Electric kettle
Free bottled water
Mini-fridge
Tea bags/instant coffee
More
Air conditioning
Connecting rooms available
Heating (climate-controlled)
Iron/ironing board on request
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Renovations and closures
The property will be renovating from 8 October 2023 to 28 August 2025 (completion date subject to change). The following areas are affected:
Exterior
During renovations, the guest house will make every effort to minimise noise and disturbance.
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for GBP 40 per night.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: GBP 40 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property's porter/bellhop service is available 8 AM to 6 PM.
We should mention
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Alcohol isn't served at W12 Rooms.
National rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Property is also known as
W12
W12 Rooms
W12 Rooms House
W12 Rooms House London
W12 Rooms London
W12 Rooms London, England
W12 Rooms Guesthouse London
W12 Rooms Guesthouse
W12 Rooms London
W12 Rooms Guesthouse
W12 Rooms Guesthouse London
W12 Rooms Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Nice rooms, close to Westfield and Shepards bush underground. however very steep stairs, and there is a constant beep thought the night on the top floor that cannot be switched off...
We found that hte staff were good, and helpful (apart from the Beep)
What a gem to find this awesome hotel! Right next to Westfields and the underground and excellent bus routes.
Spotlessly clean! Large screen TV and the bonus of having a small fridge in the room. Single rooms are on the road side of the hotel so expect some road traffic noise as well as pedestrian noises but not too bothersome as the size and facilities suited me. Staff couldn't be more helpful! Have already booked my next stay 😊
Although the view from the window was obscured due to refurbishment works during our stay. We still enjoyed the W12 rooms, and found it's price to be very reasonable considering the quality of the facilities and it's location
I booked W12 Rooms because I needed somewhere to stay while working in London for 5 days.
It's in a great location on Shepherds Bush Green with lots of food options and with Westfield London a few minutes walk away, it's great for shopping etc too.
Lots of local amenities and great transport links.
Would book again if working in the Shepherds Bush area again.
Friendly staff and very helpful, room clean and comfortable. was made aware reception available 24/7 which was reassuring. easy housekeeping system and very good local knowledge
What a great find! This small boutique hotel is beside an Underground Station (Shepherds Bush) and in front of Westfield London. It offers friendly service, a super clean room, and a very roomy bathroom with instant hot water. The room itself is compact, as one would expect for this location, but it had a storage cupboard, making it very practical. There are plenty of eating places nearby. It is easy to get into central London in 20 minutes. The only bad thing about the hotel is if you are a light sleeper, there is noise outside, although they do have double glazing, so it's really only loud sirens that come through. I slept peacefully. Highly recommend this place.
They would not consider my change of travel plans, meaning I paid 4 nights for a 2 night stay, even if there is a policy in place, there was enough time to accept my change of dates. Many hotels go outside of policy for seasoned travellers. I paid for something I did not use essentially.
I've always stayed at the W12 rooms since 2018. Lovely rooms, friendly staff. Its right beside Shepherds Bush underground station on the Central Line so handy for anywhere in London and you've London Overground station across the road and Westfield shopping centre behind you!