citizenM Los Angeles Downtown

4.0 star property

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Photo gallery for citizenM Los Angeles Downtown

Interior detail
Room, 1 King Bed, City View | Premium bedding, pillow-top beds, in-room safe, desk
Lobby sitting area
Exterior
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Gym
  • Air conditioning
  • Free WiFi

Explore the area

Map
361 South Spring Street, Los Angeles, CA, 90013
  • Grand Central Market
    ‪2 min walk‬
  • Pershing Square
    ‪6 min walk‬
  • Los Angeles City Hall
    ‪10 min walk‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪32 min drive‬

Room options

Room, 1 King Bed

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

citizenM Los Angeles Downtown

Central hotel connected to a railway/underground station in Los Angeles with a 24-hour fitness centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Los Angeles Downtown offers 315 accommodations with iPads and a safe. Pillowtop beds feature premium bedding. 43-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Los Angeles hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of citizenM Los Angeles Downtown's great location. During your stay, you'll be connected to a railway/underground station and just a quick walk from Grand Central Market. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 5 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • 11 minutes by foot from Walt Disney Concert Hall and a 2-minute drive from Crypto.com Arena
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 5 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly citizenM Los Angeles Downtown.

This 4-star Los Angeles hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.
CanteenM – On-site restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • IPad

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 39
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 22 per person
  • Late check-out fee: USD 39 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

citizenM Los Angeles Downtown Hotel
citizenM Los Angeles Downtown Los Angeles
citizenM Los Angeles Downtown Hotel Los Angeles

citizenM Los Angeles Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2226 out of 2947 reviews
Rating 8 - Good. 465 out of 2947 reviews
Rating 6 - Okay. 134 out of 2947 reviews
Rating 4 - Poor. 56 out of 2947 reviews
Rating 2 - Terrible. 66 out of 2947 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked close proximity to LA Convention Center and outdoor Central Market (with different kinds of food). Very walkable area, safe. This hotel offers a modestly priced, rentable space off the lobby to use internet or do business calls. Very nice lobby with cafe/bakery. Great for a meeting! Nice, if small room.
Stayed 1 night in Oct 2024

8/10 Good

Sabrina, Surprise

Liked: Cleanliness, staff & service, property conditions & facilities
Cute hotel in dtla. Walkable area and easy public transportation nearby. Steps away from Gran Central Market and Maccheroni Republic restaurant. I would stay at this location in the future.
Stayed 3 nights in Nov 2024

8/10 Good

Linda Roe, Columbia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to get around I didn’t like the fact that you had to pay for parking cause they don’t have their own parking garage
Stayed 7 nights in Oct 2024

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
The place is very cosy and well designed, the place is good with central market very close and metro station. It is a bit dirty.
Stayed 2 nights in Oct 2024

10/10 Excellent

sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Nov 2024

10/10 Excellent

Wyatt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re just staying by yourself this is a perfect spot to do so. It was my girlfriend and I staying here and we found it very clean and the controls were very easy to use with everything able to be controlled just by mobile device. It’s a pretty tight fit but if you don’t have many things with you at the hotel then it won’t be a problem since there’s storage for all your belongings. Over all it was a wonderful stay!
Stayed 4 nights in Nov 2024

10/10 Excellent

Jydeen

Liked: Cleanliness, staff & service
Place is cool only thing bad was that they have no parking so you gotta pay to park somewhere else
Stayed 3 nights in Oct 2024

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

see

Liked: Cleanliness, staff & service, amenities
Overall, a nice hotel to stay in. Tq,
Stayed 2 nights in Oct 2024

10/10 Excellent

Cristoffer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , great costumer service
Stayed 5 nights in Oct 2024

10/10 Excellent

Jenna Kay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If you're driving, this is not the hotel for you. Parking is not validated
Stayed 2 nights in Nov 2024

8/10 Good

Bheam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant and helpful staff, everything was neat and clean, rooms are a bit smaller but good value for the price in downtown. Surroundings are not so appealing mostly because of homelessness, but hotel security is pretty good with security personnel being around all the time. Will not mind staying again
Stayed 3 nights in Oct 2024

8/10 Good

Paola

Stayed 2 nights in Oct 2024

10/10 Excellent

Eva

Liked: Staff & service, property conditions & facilities
Good
Stayed 6 nights in Oct 2024

10/10 Excellent

Elsa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very organized and taken care of. Super clean; felt very welcomed. Would book again!
Stayed 3 nights in Oct 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved my stay!
Great place to stay in LA, close to Dodgers stadium.
Stayed 1 night in Oct 2024

10/10 Excellent

barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the room different from controls to the color of the room . !
Stayed 1 night in Nov 2024

8/10 Good

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy Stay
I had an enjoyable stay honestly. Brandon was the gentleman that assisted me when I arrived and he was very helpful. I appreciated his ability and willingness to make sure I enjoyed my stay and answer any questions I had. Overall, I would come back. Cute and quaint!
Stayed 2 nights in Nov 2024

10/10 Excellent

Barbara, Sacramento

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super convenient to Grand Central Market and arts district. Parking is tricky and expensive downtown, but I guess that’s just LA. Rooms are tiny but quiet and nicely laid out, plus the public spaces are comfortable for hanging out.
Stayed 3 nights in Oct 2024

6/10 Okay

Patrick

Stayed 3 nights in Oct 2024

8/10 Good

Hamza

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great for a single or couple, not for families.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gregory, Vancouver

The design is perfect for my travel needs. The small rooms functions exceptionally well. The fridge is greatly appreciated for my food needs
Stayed 4 nights in Oct 2024

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
AMAZING
Stayed 3 nights in Oct 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again -
Stayed 2 nights in Nov 2024

4/10 Poor

Syeda

Liked: Property conditions & facilities
Disliked: Staff & service
No cleaning
Stayed 7 nights in Oct 2024