My criteria for my 50th birthday slumber party was to have a view and a hot tub. This property is lovely, but had major undisclosed issues and an unresponsive owner. First, the property was misrepresented because hot tub machinery was laying on the ground, but there was no hot tub.
Second the kitchen refrigerator and wifi were not working.
The refrigerator was on, but butter was soft. and the freezer contained liquid maple syrup. There was a second working fridge in the laundry room, but this should've been disclosed.
Third, cleanliness was overall ok, but there were 2 pair of dirty socks and a pair of dirty women's underwear on a guest bed when we arrived as well as sand bedsheets (the beach is a drive away).
I reached out to the owner twice via the VRBO app, and once by phone, with no response. Finally I contacted VRBO and spent four hours on my birthday online chatting, talking on the phone and waiting on hold for over an hour, then being disconnected with no return call. This experience really spoiled my birthday and final day with guests because they waited patiently for me to resolve this instead of going to the beach.
Given the 9.4 reviews, I expected the owner to reach out at some point over the last four days but I still have not heard from them. This is very disappointing and while we enjoyed the space and the scenery, this experience was stressful due to being ghosted by the host and space misrepresentation/nondisclosure.