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Il Pozzo di Santa Zita

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Deluxe Quadruple Room, 1 Bedroom (Green Room) | Frette Italian sheets, premium bedding, down duvets, memory-foam beds
Deluxe Quadruple Room, 1 Bedroom (Green Room) | Frette Italian sheets, premium bedding, down duvets, memory-foam beds
Shower, rainfall showerhead, free toiletries, hair dryer
Deluxe Quadruple Room, 1 Bedroom (Green Room) | Room amenity
Frette Italian sheets, premium bedding, down duvets, memory-foam beds

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Via Fontana 3, Lucca, LU, 55100
  • Piazza dell'Anfiteatro
    ‪3 min walk‬
  • Guinigi Tower
    ‪4 min walk‬
  • Piazza Napoleone
    ‪6 min walk‬
  • Pisa (PSA-Galileo Galilei)
    ‪39 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Bedroom (Red Room)

Deluxe Double Room, 1 Bedroom (Red Room) | Frette Italian sheets, premium bedding, down duvets, memory-foam beds

Deluxe Double Room, 1 Bedroom (Red Room)

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room (Purple Room)

Superior Double Room (Purple Room) | Frette Italian sheets, premium bedding, down duvets, memory-foam beds

Superior Double Room (Purple Room)

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Quadruple Room, 1 Bedroom (Green Room)

Deluxe Quadruple Room, 1 Bedroom (Green Room) | Frette Italian sheets, premium bedding, down duvets, memory-foam beds

Deluxe Quadruple Room, 1 Bedroom (Green Room)

  • City view
  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Superior Double Room (Blue Room)

Superior Double Room (Blue Room) | Frette Italian sheets, premium bedding, down duvets, memory-foam beds

Superior Double Room (Blue Room)

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Triple Room, 1 Bedroom (Pink Room)

Deluxe Triple Room, 1 Bedroom (Pink Room) | Frette Italian sheets, premium bedding, down duvets, memory-foam beds

Deluxe Triple Room, 1 Bedroom (Pink Room)

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Similar properties

Reception

Le Dimore del Borgo

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.8 out of 5, Exceptional, (102)
The price is CHF 143
for 1 room
includes taxes & fees
21 May - 22 May
Le Dimore del Borgo

About this property

Il Pozzo di Santa Zita

Mediterranean guesthouse in Lucca
This smoke-free guesthouse features limo/town car service and free Wi-Fi in public areas.
Il Pozzo di Santa Zita offers 5 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Memory foam beds feature Frette Italian sheets, down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Il Pozzo di Santa Zita, you're just a quick walk from Via Fillungo. Free WiFi in public areas, airport pick-up service (surcharge) and a ferry terminal shuttle (surcharge) are available.
  • Free WiFi
  • Services include limo or town car service
  • On-site recreation includes bicycles to rent
  • Steps from Via Fillungo and Real Collegio
  • Airport pick-up and ferry terminal shuttle service available for a fee
Il Pozzo di Santa Zita offers its guests limo service. Public spaces have free WiFi. A shuttle from the airport to the hotel (available 24 hours) and a ferry terminal shuttle are available for a fee.

This Mediterranean Lucca guest house is smoke free.

Languages

English, Italian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service

Things to do

  • Bicycle rentals
  • Bicycle repair station
  • Bicycle tours

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Smooth flooring in room
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 floors
  • Built in 1500
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 100 per vehicle (maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Il Pozzo di Santa Zita offers transfers from the ferry terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information and an access code. Guests can access their accommodation through a private entrance.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Il Pozzo di Santa Zita Guesthouse Lucca
Il Pozzo di Santa Zita Guesthouse
Il Pozzo di Santa Zita Lucca
Il Pozzo di Santa Zita Lucca
Il Pozzo di Santa Zita Guesthouse
Il Pozzo di Santa Zita Guesthouse Lucca

Il Pozzo di Santa Zita Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 79 out of 90 reviews
Rating 8 - Good. 9 out of 90 reviews
Rating 6 - Okay. 1 out of 90 reviews
Rating 4 - Poor. 1 out of 90 reviews
Rating 2 - Terrible. 0 out of 90 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

leslie

Travelled with family
Liked: Amenities, property conditions & facilities
Rebecca was waiting for us when we arrived - made check in very easy - helpful in figuring out where to leave car outside of city wall - for free 😊.
Stayed 2 nights in Dec 2024

8/10 Good

Kristin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner was gracious and kind, the room was beautiful, and the location was perfect. The bed was the most comfortable we slept on during 2 weeks of travel across Europe. The coffee was incredible and one of the best we had during our travels. The only issue we had was that the heat didn’t work so it was very cold in the morning when we got out of bed. We let the owner know and she was responsive and apologetic and had someone out to repair it that day. We truly loved our stay here and highly recommend it.
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful, wonderful hotel. We stayed in the green room with our two kids. The entire hotel smells amazing and is extremely clean. The beds were by far the most comfortable we had on our weeklong trip to Italy and the decor and setup is perfect. I highly recommend staying here, you won’t be disappointed.

10/10 Excellent

Nathan, Farmington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this place! It’s our second time being here. Rebekah and Daniela were great and they speak English very well. The location can’t be beat…it’s just off the main walking Via but is private enough that you feel secluded. The beds are super comfy…and we’ve been in two different rooms now. Enjoy!
Stayed 1 night in Oct 2024

8/10 Good

Luke

Travelled with partner
Liked: Amenities
Fantastic hotel, great host and contact.
Stayed 1 night in Sep 2024

10/10 Excellent

David, Saratoga

Stayed 1 night in Jul 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing place. The room was beautifully decorated with local items. It was bright, quiet, and incredibly comfortable. The bathroom was large and bright with a great shower. The location is perfect, an easy walk to everywhere worth seeing in Lucca. On every level, this is one of my favourite good value rooms I have stayed at anywhere in Europe. The owner is helpful and knowledgable.
Stayed 1 night in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic small, luxurious hotel

Rebecca was a wonderful host. She made sure that we were taken care of and made her number available to us for general queries. As it was our honeymoon, Rebecca’s was very accommodating & recommended some very romantic venues to explore. Would absolutely stay here again.
Stayed 4 nights in Jul 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful stay in Lucca

Our stay was beautiful. The room was clean and spacious and all of the reclaimed wood accents used in the space is gorgeous. The owner was very kind and friendly and was quick to respond when we had a question. Would absolutely stay here again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel in the heart of Lucca. The decoration is of a high quality, very comfy beds. A kettle and coffee machine in the room. The location is great - just a few minutes from the old walls and no more than 10-15 minutes walk to anything else you’d want to visit. Would love to return for another stay soon.
Stayed 1 night in Jun 2024

10/10 Excellent

Nathan, Centerville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. Quaint, comfy beds, personalized service, and great location. We will be back this Fall. Thanks.
Stayed 4 nights in Apr 2024

4/10 Poor

Linda

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
It is not an hotel. They don’t have front desk and no one to help you
Stayed 1 night in Jun 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Lucca is a very interesting and cute place. Well with a visit.
Stayed 2 nights in Jun 2024

10/10 Excellent

carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rebecka’s property was outstanding in EVERY way! We love Lucca and when we return for our next visit we will definitely try to stay there. Every piece of decor and item left for our use was so beautifully done, so thought out. The bed slept like a dream.
Stayed 1 night in May 2024

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The host was extremely helpful with the check in process, restaurant recommendations, etc. Our attic apartment had loads of character with lovely design details, comfortable bed and linens, large bathroom and sitting area. A very old building so no elevator - be prepared for stairs!
Stayed 2 nights in May 2024

10/10 Excellent

Patricia, Seattle

Stayed 1 night in May 2024

10/10 Excellent

Nichola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great 2 days away in Lucca

Stayed 2 nights in May 2024

10/10 Excellent

Elana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Bed is amazingly comfortable.
Stayed 1 night in Apr 2024

10/10 Excellent

Gemma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to stay to discover Lucca. We had one night here and it wasn’t enough. We hope to return soon. Thank you for a great experience. Gemma and Sean
Stayed 1 night in Apr 2024

10/10 Excellent

Rosalind

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful comfortable room very centrally located. Everything you need. No concierge but owner responsive and helpful if contacted.
Stayed 3 nights in Apr 2024

10/10 Excellent

C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend inside walls of Lucca

Loved our stay here… Beds were comfortable …. Room was updated and very tastefully done …. It is right inside the walls of Lucca near the fashion stores ….. Frederica at the front desk was very helpful and so kind …: we will be back and would highly recommend
Stayed 3 nights in Oct 2023

10/10 Excellent

Jacquelin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is outstanding! Full of historic character and charm and very close to all the sights of Lucca. We stayed in the green room and it was beautiful, all the finishing touches really added to the uniqueness of this guest house! The bed was very comfortable and the air con was very welcome! Well stocked and reasonably priced mini bar with local beverages. Would highly recommend staying here
Stayed 2 nights in Aug 2023

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful, comfortable rooms we have stayed in for years. There was a warm welcome from the very friendly hostess who was a count of local knowledge. Location wise could not be better for a stay in Lucca. We will return!
Stayed 2 nights in Oct 2022