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Des Alpes Luzern

3.0 star property

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Photo gallery for Des Alpes Luzern

Interior
Terrace/patio
Exterior
Double Room, River View (12m²) | In-room safe, desk, blackout curtains, free WiFi
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Laundry
  • Housekeeping
  • Pet-friendly
  • Free WiFi

Explore the area

Map
Furrengasse 3, Lucerne, 6004
  • Lucerne Town Hall
    ‪2 min walk‬
  • Chapel Bridge
    ‪2 min walk‬
  • KKL Lucerne
    ‪6 min walk‬
  • Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Single Room, City View (7m²)

In-room safe, desk, blackout curtains, free WiFi

Single Room, City View (7m²)

  • 7 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room, Balcony, River View (14m²)

Single Room, Balcony, River View (14m²) | In-room safe, desk, blackout curtains, free WiFi

Single Room, Balcony, River View (14m²)

  • 14 sq m
  • River view
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, City View (10m²)

In-room safe, desk, blackout curtains, free WiFi

Double Room, City View (10m²)

  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, City View (10m²)

In-room safe, desk, blackout curtains, free WiFi

Single Room, City View (10m²)

  • 10 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, River View (19m²)

In-room safe, desk, blackout curtains, free WiFi

Double Room, River View (19m²)

  • 19 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, River View (16m²)

Double Room, River View (16m²) | In-room safe, desk, blackout curtains, free WiFi

Double Room, River View (16m²)

  • 16 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Balcony, River View (10m²)

Double Room, Balcony, River View (10m²) | In-room safe, desk, blackout curtains, free WiFi

Double Room, Balcony, River View (10m²)

  • 10 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, River View (9m²)

Single Room, River View (9m²) | In-room safe, desk, blackout curtains, free WiFi

Single Room, River View (9m²)

  • 9 sq m
  • River view
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Balcony, River View (16m²)

In-room safe, desk, blackout curtains, free WiFi

Double Room, Balcony, River View (16m²)

  • 16 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Balcony, City View (12m²)

Double Room, Balcony, City View (12m²) | In-room safe, desk, blackout curtains, free WiFi

Double Room, Balcony, City View (12m²)

  • 12 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Balcony, River View (17m², big balcony)

Balcony

Double Room, Balcony, River View (17m², big balcony)

  • 17 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, River View (12m²)

Double Room, River View (12m²) | In-room safe, desk, blackout curtains, free WiFi

Double Room, River View (12m²)

  • 12 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Balcony, River View (14m², big balcony)

In-room safe, desk, blackout curtains, free WiFi

Double Room, Balcony, River View (14m², big balcony)

  • 14 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, River View (14m²)

Meeting facility

Double Room, River View (14m²)

  • 14 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, River View (19m²)

In-room safe, desk, blackout curtains, free WiFi

Double Room, River View (19m²)

  • 19 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, City View (14m²)

Double Room, City View (14m²) | In-room safe, desk, blackout curtains, free WiFi

Double Room, City View (14m²)

  • 14 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, River View (17m²)

Meeting facility

Double Room, River View (17m²)

  • 17 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double or Twin Room, River View (19m², big balcony)

In-room safe, desk, blackout curtains, free WiFi

Double or Twin Room, River View (19m², big balcony)

  • 19 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room, 1 Queen Bed, City View (10m²)

In-room safe, desk, blackout curtains, free WiFi

Single Room, 1 Queen Bed, City View (10m²)

  • 10 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Double Room, Balcony, River View (21m²)

In-room safe, desk, blackout curtains, free WiFi

Double Room, Balcony, River View (21m²)

  • 21 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Balcony, River View (12m²)

In-room safe, desk, blackout curtains, free WiFi

Double Room, Balcony, River View (12m²)

  • 12 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room, City View (9m²)

Single Room, City View (9m²) | In-room safe, desk, blackout curtains, free WiFi

Single Room, City View (9m²)

  • 9 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, City View (12m²)

In-room safe, desk, blackout curtains, free WiFi

Double Room, City View (12m²)

  • 12 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Balcony, River View (12m², big balcony)

In-room safe, desk, blackout curtains, free WiFi

Double Room, Balcony, River View (12m², big balcony)

  • 12 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

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About this property

Des Alpes Luzern

Hotel with a restaurant, steps from Chapel Bridge
This smoke-free hotel features a restaurant, a bar/lounge and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a computer station and free newspapers are on-site.
Des Alpes Luzern offers 45 accommodations with a safe and free newspapers. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Des Alpes Luzern's great location. During your stay, you're just a quick walk from Chapel Bridge. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the restaurant
  • Steps from Chapel Bridge and a 4-minute drive from Swiss Transportation Museum
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at Des Alpes Luzern.

This 3-star Lucerne hotel is smoke free.

Des Alpes Luzern has a restaurant on site.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Desk
  • Free daily newspapers
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 25.00 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 25.00 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
The front desk at this property is open daily from 7:30 AM - 9:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Alpes Lucerne Hotel
Alpes Hotel
Alpes Lucerne
Des Alpes Lucerne
Des Alpes Hotel
Alpes Luzern Hotel
Alpes Luzern
Des Alpes
Alpes Luzern Hotel Lucerne
Alpes Luzern Lucerne
Des Alpes Luzern
Des Alpes Luzern Hotel
Des Alpes Luzern Lucerne
Des Alpes Luzern Hotel Lucerne

Des Alpes Luzern Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 401 out of 679 reviews
Rating 8 - Good. 185 out of 679 reviews
Rating 6 - Okay. 64 out of 679 reviews
Rating 4 - Poor. 18 out of 679 reviews
Rating 2 - Terrible. 11 out of 679 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sean, Fullerton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Craig C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New look and design in the rooms.

I’ve stayed here many times and you can’t beat the location for visiting Luzern. The hotel as completed renovations on about half of the building and is underway with the rest. Never heard any of the workers or work being done. The new rooms are awesome. The design and cosmetic works are well done. You will enjoy this hotel. Its pricing is great and only an 8 minute walk to the train station.
Stayed 2 nights in Jan 2025

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with the chapel bridge, stores and restaurants nearby, and friendly staff.
Stayed 2 nights in Dec 2024

8/10 Good

SIMENTA, EVERETT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Beautiful place for a holiday trip.
Stayed 2 nights in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, everything is within walking distance (10 min)
Stayed 2 nights in Dec 2024

10/10 Excellent

Eva

Stayed 1 night in Dec 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view from our balcony. The shopping and restaurants were great. The staff were so kind and helpful. The bed provided for a great sleep as well. The Christmas Markets were also fun and really get you into the spirit.
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Stayed 2 nights in Nov 2024

10/10 Excellent

Keri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Padraig

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Mrs Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delightful view

The hotel is in a delightful location, we had a balcony room overlooking the old bridge. The staff were very helpful and the breakfast was lovely. Access to the hotel with a car is not easy and parking at the train station is expensive.
Stayed 1 night in Nov 2024

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities

Location! Excellent for tourists!

Excellent location! We got a balcony and spent few times sipping our coffee, nice views! Recommend if you are just for couple of days due to VERY SMALL ROOMS….
Stayed 4 nights in Nov 2024

10/10 Excellent

Steven

Stayed 3 nights in Oct 2024

10/10 Excellent

Ricardo, Santo Domingo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Des Alpes during our visit to Lucerne. The rooms are very clean and comfortable, the staff is multilingual and very friendly. The hotel is conveniently located near the old town, an area with shops and restaurants, riverside next to the chapel bridge and close to the train station. Breakfast is nice although the ticket system suits them more than the guests IMO. Recommend
Stayed 2 nights in Oct 2024

10/10 Excellent

Sean

Travelled with partner
Very quiet room on the city side of the hotel. Couldn’t ask for a more central location! Cash vouchers were really appreciated for the incredible on-site restaurant.
Stayed 2 nights in Oct 2024

8/10 Good

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with view of Chapel Bridge

Had a lovely room with a balcony overlooking the Chapel Bridge. Breakfast credit given for sit down and order meal ( or equivalent credit for anytime in restaurant including drinks. - we liked this). Great neighborhood and helpful desk staff.
Stayed 2 nights in Oct 2024

8/10 Good

Cai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the property and the area around the hotel! The one thing to improve is the cleanliness for the rooms facing the river or to post notice about these rooms. My wife and I are very sensitive to cigarette smoke, and even though the room was smoking free, the smoke from smokers on ground level was able to get into the room through the window even when it was closed. My wife needed cough medicine because her allergic reaction got very bad. We would return to the hotel at a non river view next time in the future. Other than this, the location is great!
Stayed 3 nights in Oct 2024

8/10 Good

stephanie

Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Loved our balcony and wonderful view!
Stayed 1 night in Oct 2024

10/10 Excellent

Lesa

Travelled with family
Our stay at Des Alpes was just magical. Although small, the room was clean and comfortable. The staff was so friendly and helpful. We ate breakfast at the hotel every morning and dinner one evening. The food was delicious. If ever in Lucern again we will stay at Des Alpes.
Stayed 3 nights in Oct 2024

8/10 Good

Alice, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
room was small but clean and comfortable, I had reserved a room with a balcony but did not receive one. They did give me a breakfast voucher which was nice of the staff, it just covered it. It is a walkable area with historic sites. Not far from the train station and ferry. Overall property was very nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Lynn

Stayed 2 nights in Sep 2024