Stayed here for 2 nights. Easy to check in, room was clean. Was hostel-style, so not always the most quiet, but was not overly loud, quiet during quiet hours. Wifi was good, shared bathrooms were clean, and plentiful, did not have to wait to use bathroom or shower, there was enough for the demand. Included breakfast was delicious, included coffee and juice, big bonus! Did have a problem with accessing the front door after hours (key card wouldn’t let me in), and another guest had to let me in, but the front desk was quick to fix this in the morning once it was brought to their attention. Attentive, kind staff. Safe neighbourhood, walkable to downtown Luzern (with a large steep hill on the way to the hostel… would have to be able bodied enough for it), but also lots of public transport in the area. Would recommend, very professional. Would stay with them again for sure.