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Hotel Carlton Lyon - MGallery Hotel Collection

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Carlton Lyon - MGallery Hotel Collection

Junior Suite, 1 King Bed (Republic Square view) | View from room
Front of property
Interior detail
Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains
Property entrance

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Parking available
    Parking available
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry

Explore the area

Map
4 Rue De Jussieu, Lyon, Rhone, 69002
  • Bellecour Square
    6 min walk
  • Vieux Lyon's Traboules
    8 min walk
  • Hôtel de Ville de Lyon
    10 min walk
  • Lyon (LYN-Lyon Bron)
    23 min drive

Room options

View all photos for Junior Suite, 1 King Bed, View (Republic Square view)

Junior Suite, 1 King Bed (Republic Square view) | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, View (Republic Square view)

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Minibar, in-room safe, desk, blackout curtains

Room, 1 Double Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Cocoon)

Room, 1 Double Bed (Cocoon) | View from room

Room, 1 Double Bed (Cocoon)

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains

Room, 2 Single Beds

  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | View from room

Room, 1 Double Bed

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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Room

Pullman Lyon

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (185)
The price is CHF 394
for 1 night
includes taxes & fees
7 Dec - 8 Dec
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About this property

Hotel Carlton Lyon - MGallery Hotel Collection

Art Deco Lyon hotel in Lyon City Centre with a full-service spa
This smoke-free hotel features a full-service spa, a bar/lounge and valet parking. WiFi in public areas is free. Additionally, 24-hour room service, a meeting room and concierge services are on-site. Housekeeping is available on request.
Hotel Carlton Lyon - MGallery Hotel Collection offers 80 accommodations with minibars and a safe. Televisions come with satellite channels. Bathrooms include dressing gowns, complimentary toiletries and hairdryers.

This Lyon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs and body treatments. The spa is equipped with a steam room and Turkish bath/hammam. The spa is open daily.
Hotel Carlton Lyon - MGallery Hotel Collection's great location gets high marks from our customers. During your stay, you're just a quick walk from Bellecour Square. Enjoy features like free WiFi in public areas, plus a full-service spa and a bar.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Breakfast served daily for a fee
  • Valet parking available for a fee
  • Treat yourself to body treatments, facials or body scrubs at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the location and the clean guestrooms
  • 6 minutes by foot from Bellecour Square and a 3-minute drive from Tête d'Or Park
  • Pets welcome for a fee
Hotel Carlton Lyon - MGallery Hotel Collection offers its guests a full-service spa. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Hotel Carlton Lyon - MGallery Hotel Collection. Parking is available for a fee.

This 4-star Lyon hotel is smoke free.

For a fee, guests can enjoy local cuisine breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Historic Hotels of the World.

Languages

Arabic, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (EUR 35 per night)

Food and drink

  • Local cuisine breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 28 per person
  • A bar/lounge

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately EUR 28 per person
  • Valet parking fee: EUR 35 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Carlton Lyon MGallery Collection
Carlton MGallery Collection
Hotel Carlton Lyon MGallery Sofitel
Hôtel Carlton MGallery Collection
Hotel Carlton MGallery Sofitel
Carlton Lyon MGallery Sofitel
Carlton MGallery Sofitel
Hotel Carlton Lyon MGallery By Sofitel
Hotel Carlton Lyon - MGallery Hotel Collection Lyon
Hotel Carlton Lyon - MGallery Hotel Collection Hotel
Hotel Carlton Lyon - MGallery Hotel Collection Hotel Lyon

Hotel Carlton Lyon - MGallery Hotel Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 738 out of 1024 reviews" "
Rating 8 - Good. 227 out of 1024 reviews" "
Rating 6 - Okay. 39 out of 1024 reviews" "
Rating 4 - Poor. 11 out of 1024 reviews" "
Rating 2 - Terrible. 9 out of 1024 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival an associate took care of everything. There was no parking, so he took our bag up to our room and parked the car, then had the car waiting out front the following morning for an early departure to the airport. He took all the worries out of these details which was helpful as this was the last day of our 15-day European trip. The room was beautiful, and the hotel was located near many wonderful restaurants
Stayed 1 night in Aug 2024

8/10 Good

William, West Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff was great about choosing restaurants and making reservations. Near the center of the shopping district and short walk to many restaurants and only 10 minute walkto old Lyon.
Stayed 3 nights in Aug 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean, our room was nice and clean, fresh water every day, the mattress was uncomfortable, large clean bathroom. The breakfast was good, staff very friendly, only one complaint , I love bacon but it was very undercooked.Other than that it was a great stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Vincent

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast and walkable to Center of Lyon
Stayed 1 night in Aug 2024

8/10 Good

Shlomi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

James, Glendale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Beautiful, hustoric property. Excellent staff and service. Could not get AC to keep room cool. At best in the mid 70's. Not comfortable for sleeping. Hotel ran out of bottled water for rooms and coffee makers. Water finally arrived late on 2nd day of stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room and location.
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph, Berryville

Stayed 3 nights in Aug 2024

10/10 Excellent

margo

Liked: Staff & service
Staff is extremely helpful!
Stayed 2 nights in Jul 2024

6/10 Okay

ansley

Travelled with partner
This place was nice enough, but not for how it is advertised. No amenities, but a nice staff. Bathroom and bed needed to be cleaned more throughly. The bathroom had visible grime in the grout of the tile floor and all over the shower, and the bed was not made tightly to where the sheets slid off after sitting down once.
Stayed 2 nights in Jul 2024

10/10 Excellent

xingdong

Stayed 1 night in Jul 2024

10/10 Excellent

D T

Liked: Cleanliness, property conditions & facilities, room comfort
Great location
Lovely old hotel but modernised to a very good standard. Location is fantastic and close to everything. The standout for me was the 2 ladies on reception - so friendly and best service ever.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a really nice hotel with very helpful and friendly staff
Stayed 4 nights in Jul 2024

10/10 Excellent

Maria Soledad, San Mateo

Stayed 3 nights in Jul 2024

10/10 Excellent

Kurt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Scott, Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay at the Carlton for Bastille Day weekend 2024.
Stayed 2 nights in Jul 2024

10/10 Excellent

Peter, Salisbury

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jun 2024

10/10 Excellent

Gamon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Richard, Halifax

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional attention to service. Refined boutique atmosphere. Awesome elevator!
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

John, Sacramento

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect to walk to all the local sites. Valet for parking was awesome and worth the expense. Plenty of shops and restaurants in the general area. Breakfast buffet was plentiful and made to order coffee and omelettes. Staff was helpful and courteous.
Stayed 1 night in Jul 2024

6/10 Okay

gustavo

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Constance

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024