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Hôtel d'Alsace

2.0 star property

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Exterior
Standard Double Room | Desk, cots/infant beds, rollaway beds, free WiFi
Private kitchen
Bar (on property)
Reception

Reviews

5.6 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Breakfast available
  • Free WiFi

Explore the area

Map
15 cours Tolstoi, Villeurbanne, 69100
  • Part Dieu Mall
    ‪16 min walk‬
  • Tête d'Or Park
    ‪4 min drive‬
  • Bellecour Square
    ‪8 min drive‬
  • Lyon (LYS-Saint-Exupery)
    ‪27 min drive‬

Room options

View all photos for Family Room

Family Room | Desk, cots/infant beds, rollaway beds, free WiFi

Family Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Desk, cots/infant beds, rollaway beds, free WiFi

Standard Double Room

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room | Desk, cots/infant beds, rollaway beds, free WiFi

Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Miscellaneous

ibis budget Lyon Caluire Cite Internationale

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
3.5 out of 5, Good, (421)
The price is CHF 59
for 1 room
includes taxes & fees
6 Apr - 7 Apr
ibis budget Lyon Caluire Cite Internationale

About this property

Hôtel d'Alsace

Hotel with a 24-hour front desk, near Part Dieu Mall
This smoke-free hotel features a bar/lounge, a 24-hour front desk and free newspapers. WiFi in public areas is free.
Hôtel d'Alsace offers 32 accommodations with free toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower.

This Villeurbanne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

During your stay at Hôtel d'Alsace, you'll be within walking distance of Part Dieu Mall. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include free newspapers in reception and a lift
  • Just a 4-minute drive from Tête d'Or Park and 5 minutes from Part Dieu Mall
  • Pets welcome for a fee
As a guest of Hôtel d'Alsace, you'll find complimentary newspapers in the lobby and a lift. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge.

This Villeurbanne hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10 AM.

Languages

Arabic, English, French, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10 AM for a fee: EUR 7 per person
  • A bar/lounge

Family friendly

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift

Room amenities

Bedroom

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: noon; check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 6 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 10.0 per night.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.99 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 7.00 per person
  • Pet fee: EUR 6 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel d'Alsace Villeurbanne
Hôtel d'Alsace
d'Alsace Villeurbanne
Hôtel d'Alsace Hotel
Hôtel d'Alsace Villeurbanne
Hôtel d'Alsace Hotel Villeurbanne

Hôtel d'Alsace Reviews

Reviews

5.6
Rating 10 - Excellent. 2 out of 84 reviews
Rating 8 - Good. 22 out of 84 reviews
Rating 6 - Okay. 28 out of 84 reviews
Rating 4 - Poor. 18 out of 84 reviews
Rating 2 - Terrible. 14 out of 84 reviews

6.4/10

Cleanliness

6.4/10

Staff & service

2.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities
The staff was very nice, from maintenance ti the desk. They only gave us 1 towel and the rest were out for cleaning our first morning, so my sister and I had to share. The room was alright, but the neighboring area was awful. Not only did it feel safe, and the neighboring bar was incredibly loud, but the construction was terrible. Nothing like a jackhammer at 6 AM. I'd stay in the west side of Lyon Gare Dieu next time.
Stayed 2 nights in Jun 2017

4/10 Poor

Roger, Bromley, Kent

Liked: Cleanliness
Convenient for Lyon, Parc Dieu Train station.
Had a single room on 4th Floor. Small shower but fine for an overnight stay. No stairs, have to use a rather small lift, but not a problem. Breakfast was very basic, probably better to use a nearby café. Large open window was pleasant for fresh air at night, room not overlooked at all from other buildings.

6/10 Okay

Chris

Liked: Cleanliness, staff & service, room comfort
Late check-in and very polite service

4/10 Poor

John

Disliked: Staff & service, property conditions & facilities, room comfort

2/10 Terrible

Kim

Stayed 1 night in Jan 2023

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon rapport qualité prix. Personnel agréable
Stayed 2 nights in Feb 2020

6/10 Okay

Papa Boubacar

Stayed 2 nights in Dec 2019

10/10 Excellent

MARCOUX

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonne adresse
Hôtel très bien situé, personnel adorable. Très correct pour 1 nuit dans le cadre d'un déplacelent de travail.
Stayed 1 night in Nov 2019

8/10 Good

Francoise

Liked: Cleanliness, staff & service, property conditions & facilities
Bilan
Chambre tt pres de l'ascenseur donc un peu bruyant.lampes de chevet ne fonctionnaient pas. Dans l'ensemble bon rapport qualité prix.
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bruyant, propreté très limite..
Très bruyant. J'ai extrêmement mal dormi à cause des bruits dans le couloir.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Room comfort
Disliked: Cleanliness
Hôtel correct pour une nuit de passage à Lyon !
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Très mal insonorisé, et pas d'escaliers donc on peut continuer à entendre les bruits des voisins (et surtout de l'ascenceur) jusqu'à très tard. Ayant un examen le lendemain, disons que je n'étais pas exactement ravi
Stayed 1 night in Jul 2019

6/10 Okay

Romuald

Stayed 3 nights in Mar 2019

8/10 Good

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

4/10 Poor

Jordan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ne surtout pas fréquenté.
Hormi le personnel qui reste acceuillant dans la globalité , l'état de propreté de la chambre que l'ont a eu reste déplorable, wc bouché, selles et cheveux dans le siphon de la baignoire, constaté par le personnel de nuit qui ne pouvait y remédier, draps tachés remplis de cheveux et poils, frequentation douteuse dans les couloirs etc etc... aucun geste commerciale en vu de cette hygiène lamentable...
Stayed 1 night in Mar 2019

8/10 Good

Pascal

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
女性一人で利用しました。
受付けの雰囲気が少し暗くて怖いかもと思いましたが、スタッフさんは親切でした。 部屋の鍵がうまく使えず、使い方を聞きに受付に戻ったら、 一緒に部屋まで来てくれて、実演して見せてくれました。 夜に到着して、早朝に出発したので数時間の滞在でしたが、快適に過ごせました。
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Toilette encrassée et odeur pestilentielle dans la chambre ...
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
パーデュー駅から少し歩く（15分くらい）。今回利用した部屋はバスタブがあったが、シャワーカーテンはなかったので浴びる時に注意が必要だった。部屋によって違うと思うが、ベッド脇にはコンセントが無い（机のとこにはある）ので、延長コードを持参出来る人はした方がいいかもしれない。すぐ裏手に大きめのスーパーがあり、道斜め向かいには日付が変わるくらいまでやってるSpar(スーパー）もあった。Wifiはそんなに早くないです。
Stayed 2 nights in May 2018

6/10 Okay

Thierry

Liked: Cleanliness, staff & service

4/10 Poor

Verified traveller

Liked: Room comfort
Très bruyant ce 24 décembre de plus odeur désagréable persistante
Stayed 1 night in Dec 2017

2/10 Terrible

CLaire

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel ancien
Hôtel ancien mais qui est en train de renover ses chambres. Je pense qu'il sera bien plus agréable dans quelques mois
Stayed 1 night in Jun 2017