Really frustrated with our stay. We encountered numerous issues from the moment we arrived, and solutions were limited.
-Multiple Door Issues keeping us from locking the property.
-Fridge: Never cooled below 63 degrees, forcing us to use a cooler and make trips for ice. The host delayed repair service until the second day and didn't show up. Fridge was never fixed.
- Hot Tub: Unusable/disgusting due to poor water quality, despite claims of weekly servicing. Had to fix ourselves.
- Kitchen Supplies: Filthy baking sheets and no starter supplies (soap, foil, wash clothes), requiring extra trips to the store.
- Lighting: Comical number of burnt-out bulbs. Outdoor lights were non-functional. Only solution was pointing us to the location of the two spare bulbs.
- Grill: All three propane cylinders were empty; hosts promised to replace them the next day.
- Dock Condition: Dirty, coated with spider webs, hidden toy snakes, exposed light bulb sockets, exposed hooks and tangled lines across the deck.
Overall, the property was cluttered and poorly maintained, with additional minor issues throughout our stay. On the last day, both my daughter and I developed eye infections, raising concerns about the property’s cleanliness. Despite our initial attempts to communicate, it became evident that the hosts would not provide proactive, meaningful solutions. The 5% discount and reimbursement for ice offered felt inadequate given the circumstances.
Renters beware.