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Royal Urban Macaé Hotel

3.5 star property

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Photo gallery for Royal Urban Macaé Hotel

2 outdoor pools, pool loungers
Building design
Reception
Rooftop terrace
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Breakfast included
  • Parking included

Explore the area

Map
Rua Abilio Moreira de Miranda, 277, Parque Valentina Miranda, Macaé, Rio de Janeiro, 27915-250
  • Imbetiba Beach
    ‪8 min walk‬
  • Campista Beach
    ‪15 min walk‬
  • Shopping Plaza Macaé
    ‪8 min drive‬
  • Macae (MEA)
    ‪17 min drive‬

Room options

Family Suite, Patio

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, minibar, in-room safe, individually decorated

Standard Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Suite, 1 Double Bed, Patio

Suite, 1 Double Bed, Patio | 1 bedroom, minibar, in-room safe, individually decorated

Suite, 1 Double Bed, Patio

  • Sleeps 2
  • 1 Double Bed

Superior Quadruple Room, Patio

  • Sleeps 4
  • 2 Double Beds

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 2 Single Beds, Patio

Suite, 2 Single Beds, Patio | 1 bedroom, minibar, in-room safe, individually decorated

Suite, 2 Single Beds, Patio

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite, Jetted Tub

Deluxe Suite, Jetted Tub | 1 bedroom, minibar, in-room safe, individually decorated

Deluxe Suite, Jetted Tub

  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

Junior Suite, Patio

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

Royal Urban Macaé Hotel

Hotel in Macaé with 2 outdoor pools and free breakfast
2 outdoor pools, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a bar/lounge, a sauna and a 24-hour business centre are on-site.
Royal Urban Macaé Hotel offers 182 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a sauna and a 24-hour fitness centre.
During your stay at Royal Urban Macaé Hotel, you're just a quick walk from Imbetiba Beach. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Within a 15-minute walk of Imbetiba Beach and Campista Beach
As a guest of Royal Urban Macaé Hotel, you'll find 2 outdoor swimming pools, a sauna, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Royal Urban Macaé Hotel. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Macaé hotel is smoke free.

Guests are served a free buffet breakfast daily from 5 AM to 10 AM. The hotel hosts a free manager's reception daily.
Royal Urban Macaé Hotel has a restaurant on site.
Late-night fare is available from 24-hour room service.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 5 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for BRL 80.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: BRL 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Royal Ocean Palace Hotel Macae
Royal Ocean Palace Hotel
Royal Ocean Palace Macae
Royal Ocean Palace
Royal Urban Macaé Hotel Hotel
Royal Urban Macaé Hotel Macaé
Royal Urban Macaé Hotel Hotel Macaé

Royal Urban Macaé Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 153 out of 260 reviews
Rating 8 - Good. 64 out of 260 reviews
Rating 6 - Okay. 22 out of 260 reviews
Rating 4 - Poor. 14 out of 260 reviews
Rating 2 - Terrible. 7 out of 260 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

David Moisés

Stayed 3 nights in Nov 2024

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine stay.
Everything was just fine!
Stayed 2 nights in Jul 2023

8/10 Good

JOAO ALFREDO

Stayed 1 night in Dec 2024

8/10 Good

Carlos e B freitas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

magno

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Tive presente em duas noites 09 e 10.12.24. No 13 andar. Muito limpo, organizado e confortável. Ar silencioso. Cama confortável.
Stayed 2 nights in Dec 2024

10/10 Excellent

Carol

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conforto e praticidade
Sempre solícitos e confortável, vale a pena, pelo preço e conforto oferecidos!
Stayed 1 night in Sep 2024

10/10 Excellent

Marcos Antônio de Oliveir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

GABRIEL

Business traveller
Liked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Robson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kelly

Stayed 1 night in Nov 2024

8/10 Good

Luciano

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mariane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

JOAO ALFREDO

Stayed 1 night in Dec 2024

2/10 Terrible

André Lucas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Se superou em ser ruim!
Já estive em centenas de hotéis e esse se destacou pela antipatia e indiferença do staff conosco. Chegando no hotel, 40min pra fazer o check-in. Fila enorme. Até ai ok, acontece. Subimos, finalmente! Só que o quarto estava sem cobertores e sem papel higiênico suficiente (tinha um rolo ja usado). Tentamos ligar varias vezes pra portaria pra solicitar mas ninguém atendia. O ar também não queria ligar. Ok, fomos conhecer a cidade e depois resolveríamos isso. Quando voltamos informamos na portaria os problemas e disseram que seriam brevemente resolvidos. Em relação ao ar, nos explicaram que ele é acionado por um botão na parede distante do aparelho, não indicado. Conseguimos ligar. As outras reclamações não foram resolvidas, fomos dormir. No outro dia quando estávamos saindo a camareira perguntou se queriamos arrumação. Dissemos que sim e saimos... quando voltamos o nosso quarto não tinta sido arrumado. Tentamos ligar na recepção e ninguém atendeu. Descemos e nos disseram que seria arrumado na parte da noite. Não foi. Como ninguém arrumou nosso quarto, ficamos com as toalhas de banho úmidas. De manhã pedimos toalhas pra usar a piscina (pois no terraço não tem toalhas e nem staff, além de ser isolado e mal sinalizado) e não foram do quarto entregar. 1h após, pedimos novamente e finalmente veio. Nosso banheiro estava com vazamento na tubulação da pia, ficou todo alagado. Unica coisa que valeu a pena foi o café da manhã..
Stayed 2 nights in Dec 2024

4/10 Poor

Eduardo

Ruim
Segunda vez que me hospedo e não tive uma experiência boa, a fechadura não funcionava direito, a janela do banheiro não fechava, quando entrei no quarto, não tinham toalhas e nem cobertor, o único ponto positivo foi o café da manhã
Stayed 1 night in Nov 2024

8/10 Good

Gustavo

Stayed 1 night in Nov 2024

10/10 Excellent

Ana Luiza

Stayed 1 night in Jun 2024

10/10 Excellent

Paulo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Carolina

Stayed 1 night in Nov 2024

8/10 Good

JOAO ALFREDO

Stayed 1 night in Nov 2024

4/10 Poor

Yanet

Disliked: Staff & service, room comfort
Ruim
Nao gostei,a recepção nunca atende ao telefone,alguns funcionarios são mal-educados sem amor pela profissão, os quartos estavan sem cobertores, sem falar que o restaurante a comida nao tinha qualidade.
Stayed 1 night in Nov 2024

10/10 Excellent

Thiago

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Paulo José

Stayed 1 night in Nov 2024

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024