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HOTEL EMPEROR - MACAU

3.5 star property

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Photo gallery for HOTEL EMPEROR - MACAU

Exterior
Reception
Minibar, in-room safe, free WiFi
Exterior
Interior

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Room service
  • Parking included

Explore the area

Map
No. 51 Rua de Xangai, Macau
  • Lisboa Casino
    ‪5 min walk‬
  • Senado Square
    ‪14 min walk‬
  • Ruins of St. Paul's Cathedral
    ‪18 min walk‬
  • Macau (MFM-Macau Intl.)
    ‪9 min drive‬

Room options

View all photos for Executive Room

Minibar, in-room safe, free WiFi

Executive Room

  • Sleeps 2
  • 2 Single Beds and 1 Queen Bed

View all photos for Standard Room

Minibar, in-room safe, free WiFi

Standard Room

  • 26.5 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

HOTEL EMPEROR - MACAU

Hotel with free parking, a short walk to Lisboa Casino
Along with a restaurant, this hotel has a business centre and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site.
HOTEL EMPEROR - MACAU offers 390 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Televisions come with pay-per-view films.

Bathrooms include a combined bath/shower unit, bathrobes, slippers and hairdryers. This Macau hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the overall property condition at HOTEL EMPEROR - MACAU. During your stay, you're just a quick walk from Lisboa Casino. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Self-service breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • 5 minutes by foot from Lisboa Casino and a 3-minute drive from Ruins of St. Paul's Cathedral
There's a restaurant on site. WiFi is free in public spaces. A business centre and a meeting room are available. HOTEL EMPEROR - MACAU also features tour/ticket assistance, concierge services, and dry cleaning/laundry services. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Macau hotel.

For a fee, guests can enjoy a self-service breakfast daily from 7 AM to 10 AM.
Emperor Court – On-site restaurant.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily self-serve breakfast available 7 AM to 10 AM for a fee: HKD 88 for adults and HKD 88 for children
  • A restaurant

Restaurants on site

  • Emperor Court

Things to do

  • Shopping

Family friendly

  • Babysitting (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

Room amenities

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Pay films
  • TV with premium channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 450.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 300 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately HKD 88 for adults and from HKD 88 for children
  • Rollaway bed fee: HKD 450.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Emperor Hotel
Emperor Hotel Macau
Emperor Macau
Hotel Emperor
Emperor Hotel
HOTEL EMPEROR - MACAU Hotel
HOTEL EMPEROR - MACAU Macau
HOTEL EMPEROR - MACAU Hotel Macau

HOTEL EMPEROR - MACAU Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 143 out of 1002 reviews
Rating 8 - Good. 458 out of 1002 reviews
Rating 6 - Okay. 305 out of 1002 reviews
Rating 4 - Poor. 65 out of 1002 reviews
Rating 2 - Terrible. 31 out of 1002 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
Thanks
Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021

8/10 Good

Kai Chi

Stayed 1 night in Jan 2021

4/10 Poor

Verified traveller

Stayed 2 nights in Oct 2020

8/10 Good

HKL, Hong Kong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast generally ok but some dishes were not refilled.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a pleasant stay
Check-in process was quick, and staff member was friendly and pleasant. Wifi service was strong and stable, yet my phone battery went out very fast when connected overnight. Toilet amenities were provided, even the housekeeping delivered the items to room quite promptly upon request. Just the shower was "fixed" with slight angle adjustment (up and down). It just reached my shoulders, so personally lowered "the base" a bit for hair washing. Rusted handle was seen around the bathtub. One more thing is...... it took a bit long for check-out process, as 12noon was peak time for check-out.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The schedule to macau ferry terminal and the border gate too long , if shorten is the best. If there is a free bus to airport that bring more credit to the hotel .
Stayed 5 nights in Jan 2020

2/10 Terrible

j

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
the location is good but the whole property mades you uncomfortable
Stayed 5 nights in Dec 2019

10/10 Excellent

CHANDAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Rita, Malaysia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, safe area to be in and fairly easy access to all tourist spots. Only snag is there are no shuttle bus service offered in this hotel but can get free ride from other hotels nearby.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Nice location
Stayed 1 night in Dec 2019

8/10 Good

Lai

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with group
In the center
Stayed 3 nights in Oct 2019

10/10 Excellent

Mimy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities
Stayed 2 nights in Oct 2019

4/10 Poor

Man Yi

Disliked: Cleanliness, property conditions & facilities, room comfort
I will not stay at this hotel again.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Emperor hotel
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

4/10 Poor

MissTse, HK

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The smoking smell of my room 1711 is so strong and stuffy and also the water pressure of the bathroom is really low I’m so disappointed with that shower facility
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Aug 2019

6/10 Okay

Hilary

Disliked: Staff & service, room comfort
Worst pillows ever!
This hotel was very middle of the road. We were apparently upgraded but I couldn’t tell-the room was exactly what we booked. We ordered room service and it took a long time to get someone who spoke English to take our order. Even then, he did not understand when I asked if their lunch specials were still available (it was about 3:30 when we ordered). When it arrived, they had no clue how to let us charge it to the room, and stared blankly when I tried to hand them a visa, so we had to scramble to find cash to pay. They also only brought 1 pair of chopsticks when we ordered 2 meals. The bed was hard, but a fairly typical Asian style bed. The pillows were the worst part though-it seriously felt like sleeping on bricks. I’ve never felt a pillow so hard before in my life. I was very grateful that I brought my own. There is a shuttle to the ferry pier, but it runs very irregularly. We took the shuttle at the Wynn across the street to get to Cotai.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Fast check in,clean room and close to shopping mall
Stayed 2 nights in Jul 2019

8/10 Good

Thomas

Liked: Cleanliness, staff & service, room comfort
Not a bad 3 star hotel if the price is not high
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to many of the attractions of the city - easy to find and close to enough to the airport
Stayed 1 night in May 2019