Shamrock Gardens Motel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shamrock Gardens Motel

Exterior
Front of property
Desk, soundproofing, iron/ironing board, cots/infant beds
Casino
Bar (on property)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Parking available
  • Room service
  • Housekeeping

Explore the area

Map
48 Donaldson Street, West Mackay, QLD, 4740
  • Mackay Regional Botanic Gardens
    8 min walk
  • Pioneer Valley
    15 min walk
  • Mackay Base Hospital
    3 min drive
  • Mackay, QLD (MKY)
    6 min drive

Room options

Standard Studio, Non Smoking, Kitchenette (Balcony Room)

  • Sleeps 3
  • 1 Queen Bed

Standard Studio, Non Smoking, Kitchenette (Garden Room)

  • Sleeps 3
  • 1 Queen Bed

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About this property

Shamrock Gardens Motel

Mackay motel in West Mackay with free breakfast and outdoor pool
This smoke-free motel features an outdoor pool, a restaurant and a bar/lounge. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Shamrock Gardens Motel offers 28 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. Rooms open to balconies or patios. Accommodation at this 3.5-star motel has kitchens or kitchenettes with fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. LCD televisions come with premium satellite channels. Housekeeping is provided on a daily basis.

Recreational amenities at the motel include an outdoor pool.
During your stay at Shamrock Gardens Motel, you're just a quick walk from Mackay Regional Botanic Gardens. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Within a 15-minute walk of Mackay Regional Botanic Gardens and Pioneer Valley
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Shamrock Gardens Motel. Free self parking is available.

This 3.5-star Mackay motel is smoke free.

Guests are served a free continental breakfast daily from 8:00 AM to 9:00 AM.
Shamrock Gardens Motel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Family friendly

  • Cot (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Kitchen
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Thursday (8:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Front desk staff will greet guests on arrival
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Reception hours are 8 AM to noon and 3-7 PM on public holidays. Guests planning to arrive outside of normal check-in hours must contact this property in advance for check-in instructions and key retrieval information.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.0 per night.
  • Cots (infant beds) are available for AUD 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Thursday: 8:00 AM - 8:00 PM
Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Shamrock Gardens Motel West Mackay
Shamrock Gardens Motel
Shamrock Gardens West Mackay
Shamrock Gardens Motel Motel
Shamrock Gardens Motel West Mackay
Shamrock Gardens Motel Motel West Mackay

Shamrock Gardens Motel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 139 out of 220 reviews" "
Rating 8 - Good. 70 out of 220 reviews" "
Rating 6 - Okay. 5 out of 220 reviews" "
Rating 4 - Poor. 4 out of 220 reviews" "
Rating 2 - Terrible. 2 out of 220 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Nev

Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shamrock gardens
Check in was easy and supper friendly and welcoming. Only issue was the washing machine in the room wasn't working but the receptionist offered to do the washing for us.
Stayed 1 night in Aug 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, room comfort
Highly recommend when in MacKay
This motel is all about professional service with exceptionally clean units and helpful and engageing staff. Thanks to front office and housekeeping for enabling an excellent stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Tony

Stayed 1 night in Aug 2024

2/10 Terrible

Rozlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, good service (except that they forgot to make up my room one day), quiet, bistro in the hotel is good. Will definitely consider for another stay.
Stayed 4 nights in Jun 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Jun 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Big comfy room
Stayed 1 night in Jun 2024

6/10 Okay

Hong

Business traveller
Liked: Cleanliness
Stayed 4 nights in Jun 2024

8/10 Good

Richard

Travelled with partner
Unfortunately still no Foxtel in the rooms. Lovely room attendants.
Stayed 4 nights in May 2024

8/10 Good

Bob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 7 nights in May 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location that suited our requirements.
Stayed 2 nights in Mar 2024

6/10 Okay

David

Liked: Cleanliness
Stayed 3 nights in Mar 2024

6/10 Okay

BMT, Broadmeadow

Stayed 1 night in Feb 2024

4/10 Poor

BMT, Broadmeadow

Stayed 1 night in Feb 2024

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service
Always an enjoyable experience.
Stayed 1 night in Feb 2024

2/10 Terrible

Marley

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room review
Rooms are clean and quite spacious as is the bathroom. The washing machine and dryer to do a load of washing in the room was a bonus. The bistro meals were amazing and within a minutes walk of the room. Continental breakfast is great. I would absolutely recommend this hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

Peter

Stayed 1 night in Dec 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived very late and staff were great about communicating checkin procedures, which were smooth. The hotel looks ordinary from the outside but the rooms are clean, large and well appointed. In-room breakfast is generous. Nearby hotel with good dining options.
Stayed 2 nights in Dec 2023

10/10 Excellent

Claus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this place deserves another STAR - breakfast was great and the washing facilities in the room are an excellent option
Stayed 1 night in Dec 2023

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that the rooms had a washing machine and dryer. They are very spacious and well equipped. A home away from home.
Stayed 1 night in Nov 2023