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AC Hotel Avenida de América by Marriott

3.0 star property

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Photo gallery for AC Hotel Avenida de América by Marriott

Lobby
Triple Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, blackout curtains
Reception
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Laundry
  • Breakfast available

Explore the area

Map
Calle del Cartagena, 83-85, Madrid, Madrid, 28028
  • Bernabéu Stadium
    ‪4 min drive‬
  • El Retiro Park
    ‪6 min drive‬
  • Prado Museum
    ‪6 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪10 min drive‬

Room options

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, blackout curtains

Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains

Superior Room, 2 Single Beds

  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room, 1 Queen Bed with Sofa bed

Triple Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, blackout curtains

Triple Room, 1 Queen Bed with Sofa bed

  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Triple Room, 2 Single Beds

Triple Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains

Triple Room, 2 Single Beds

  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

AC Hotel Avenida de América by Marriott

Hotel with a restaurant, near Bernabéu Stadium
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and conference space are on-site. Housekeeping is not available.
AC Hotel Avenida de América by Marriott offers 144 accommodations with minibars and laptop-compatible safes. 43-inch LED televisions come with digital channels.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers. This Madrid hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at AC Hotel Avenida de América by Marriott. During your stay, you'll be within walking distance of WiZink Center. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a meeting room and conference space
  • On-site recreation includes a gym
  • Just a 4-minute drive from Bernabéu Stadium and 5 minutes from Thyssen-Bornemisza National Museum
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 861 square feet (80 square metres) and includes conference space. A fitness centre, multilingual staff, and laundry facilities are also featured at the business-friendly AC Hotel Avenida de América by Marriott. For a fee, parking is available.

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
TalCual Restaurante – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (EUR 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • TalCual Restaurante

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service

Business services

  • 861 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 7 April 2025 to 15 September 2025 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 per person
  • Covered self-parking fee: EUR 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

AC América Marriott
AC Avenida
AC Avenida América
AC Avenida de América Marriott
AC Hotel América Marriott
AC Hotel Avenida de América Marriott
Avenida América
Hotel Avenida América
AC Hotel Avenida América Marriott Madrid
AC Hotel Avenida América Marriott
AC Avenida América Marriott Madrid
AC Avenida América Marriott
Ac Avenida America By Marriott
AC Hotel Avenida de América by Marriott Hotel
AC Hotel Avenida de América by Marriott Madrid
AC Hotel Avenida de América by Marriott Hotel Madrid

AC Hotel Avenida de América by Marriott Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 284 out of 618 reviews
Rating 8 - Good. 257 out of 618 reviews
Rating 6 - Okay. 46 out of 618 reviews
Rating 4 - Poor. 23 out of 618 reviews
Rating 2 - Terrible. 8 out of 618 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Adriana

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
AC didnt work, tv didnt work, contact less key did work. Had to go eveytime back to the lobby for a new one
Stayed 4 nights in Feb 2025

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfortable
Stayed 3 nights in Jan 2025

10/10 Excellent

Linda

Stayed 2 nights in Jan 2025

8/10 Good

Giancarla, Atlanta

Nice hotel, great area
Stayed 1 night in Jan 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 2 nights in Jan 2025

10/10 Excellent

smadar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
perfect location good services
Stayed 4 nights in Nov 2024

10/10 Excellent

Jose F

Stayed 3 nights in Nov 2024

10/10 Excellent

noel

Stayed 3 nights in Oct 2024

10/10 Excellent

Roselle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Kotaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

olimpia, San Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

eric

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
From the entrance you can see the deterioration of the property...see the carpet. They gave us a room on the 6th floor with the wooden floor very deteriorated so I requested a change, which was much better on the 2nd floor. I think it is a expensive hotel for the area and the look... not very Marriott
Stayed 3 nights in Oct 2024

8/10 Good

Margaret

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Good Bed and Hot Water!

After 2 weeks in Morocco this hotel provided some real comfort with a great bed, linens, towels and hot water. Not really a great spot for tourists but a solid business hotel...breakfast ok once we sorted out and proved our included breakfast which on entering we were told it was not included...shen i explained we confirmed it at check in i just got a strong NO! She did not offer to sort it out for us and left us to go to reception and drag the reception staff in to tell them it was included...otherwise a solid stay...just a note that I am a regular to Madrid and i find most hotels here overpriced for what they are. While the stay was solid so was the price!
Stayed 1 night in Oct 2024

10/10 Excellent

Vito, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice, clean, rooms are spacious. While it's not central, it is only 3 mins walk from nearest subway station. Staff was professional and friendly. Very good value for money.
Stayed 4 nights in Oct 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, really good rooms
Stayed 2 nights in Oct 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente estancia. Habitaciones cómodas y confortables.
Stayed 3 nights in Oct 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ricardo

Stayed 2 nights in Sep 2024

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, amenities
Property was great. However, poor lighting in the room and bathroom and no shelves or space to unpack
Stayed 4 nights in Sep 2024

10/10 Excellent

Nameer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I great clean property with superb and attentive staff, especially the cleaning staff.
Stayed 5 nights in Sep 2024

10/10 Excellent

MARIA FERNANDA ARRILLAGA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Jul 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are really friendly and always there to help out Enjoyed my stay there
Stayed 3 nights in Aug 2024

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff . Not many dining options after 9pm nearby .
Stayed 1 night in Aug 2024