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Canopy by Hilton Madrid Castellana

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Canopy by Hilton Madrid Castellana

Seasonal outdoor pool, pool loungers
2 restaurants, breakfast, lunch, dinner served; Spanish cuisine
Gift shop
Minibar, in-room safe, desk, iron/ironing board
2 restaurants, breakfast, lunch, dinner served; Spanish cuisine

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Gym
  • Room service
  • Breakfast available

Explore the area

Map
Plaza Carlos Trias Beltran 4, Madrid, Madrid, 28020
  • Paseo de la Castellana
    1 min walk
  • Bicai
    1 min walk
  • Santiago Bernabeu Station
    5 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    19 min drive

Room options

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Minibar, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed, Accessible

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms

Minibar, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed, Connecting Rooms

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms, City View

Minibar, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed, Connecting Rooms, City View

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, View

Minibar, in-room safe, desk, iron/ironing board

Suite, Multiple Beds, View

  • City view
  • Sleeps 3
  • 1 King Bed and 2 Single Beds

View all photos for Room, 1 King Bed, View, Corner

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, View, Corner

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Corner

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed

Minibar, in-room safe, desk, iron/ironing board

Room, 1 Double Bed

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, View

Minibar, in-room safe, desk, iron/ironing board

Room, 1 Double Bed, View

  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Room

NYX Hotel Madrid by Leonardo Hotels

Pool
Pet-friendly
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1000)
The price is CHF 126
for 1 room
includes taxes & fees
1 Jan - 2 Jan
NYX Hotel Madrid by Leonardo Hotels

About this property

Canopy by Hilton Madrid Castellana

Hotel with 2 restaurants, a short walk to Santiago Bernabéu Stadium
2 restaurants, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a seasonal outdoor pool and a business centre. Housekeeping is available on request.
Canopy by Hilton Madrid Castellana offers 313 accommodations with minibars and a safe. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower, bidets and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Canopy by Hilton Madrid Castellana's great location. During your stay, you're just a quick walk from Santiago Bernabéu Stadium. Free WiFi in public areas, 2 restaurants and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps) and wired Internet
  • Enjoy Spanish cuisine while dining at Planta Z
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the helpful staff and the location
  • 6 minutes by foot from Santiago Bernabéu Stadium and a 3-minute drive from Plaza de Castilla
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Canopy by Hilton Madrid Castellana offers its guests a fitness centre and a seasonal outdoor pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 852 square feet (79 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Canopy by Hilton Madrid Castellana. You'll have access to the outdoor pool at a partner property.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
Planta Z – This restaurant specialises in Spanish cuisine and serves brunch, lunch and dinner. Reservations are required.
Escándalo – This restaurant specialises in Spanish cuisine and serves breakfast, brunch, lunch and dinner. Reservations are required. Open daily.
Rooftop – This bar is located by the pool. Open selected days.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 27 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 12.50 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Escándalo
  • Planta Z
  • Rooftop

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 852 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways (120 centimetre high)
  • Lever door handles
  • Lift (351 centimetre wide door)
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 12.5 for children
  • Nearby parking fee: EUR 27 per day (16 ft away)
  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Madrid Bernabeu
Holiday Inn Madrid Bernabeu
Holiday Inn Madrid Bernabeu Hotel
Holiday Inn Bernabeu Hotel
Holiday Inn Bernabeu
Holiday Inn Madrid Bernabeu
Canopy by Hilton Madrid Castellana Hotel
Canopy by Hilton Madrid Castellana Madrid
Canopy by Hilton Madrid Castellana Hotel Madrid

Canopy by Hilton Madrid Castellana Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 220 out of 299 reviews" "
Rating 8 - Good. 55 out of 299 reviews" "
Rating 6 - Okay. 12 out of 299 reviews" "
Rating 4 - Poor. 6 out of 299 reviews" "
Rating 2 - Terrible. 6 out of 299 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Denise

Stayed 2 nights in Aug 2024

10/10 Excellent

Antonette, Scottsdale

Stayed 6 nights in Aug 2024

10/10 Excellent

Alvaro G.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, nice location and excellent checking in process
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
homeless and constriction
Stayed 7 nights in Aug 2024

10/10 Excellent

Monique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Canopy Hilton. It is away from the hustle and bustle but just a short drive to the touristy attractions. Rooms are very clean but AC wasn’t working too well initially, after addressing it to front desk, the issue got resolved.
Stayed 1 night in Aug 2024

10/10 Excellent

Adrian

Stayed 1 night in Aug 2024

10/10 Excellent

Lenka

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was a little bit small, but clean. Breakfast was delicious and the staff very kindly.
Stayed 4 nights in Aug 2024

10/10 Excellent

Brenda, Chapel Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & friendly
Stayed 3 nights in Jul 2024

6/10 Okay

Angel

Liked: Staff & service, property conditions & facilities
NA
Stayed 15 nights in Jun 2024

8/10 Good

Deniesha

Liked: Cleanliness, property conditions & facilities, room comfort
Would recommend
Beautiful hotel. Would appreciate assistance with luggage as you have to drag bags outside over concrete quite far from where taxis can drop you. Good service and beautiful clean rooms
Stayed 3 nights in Aug 2024

10/10 Excellent

Roch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing was perfect! Nice, clean and afordable!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Martin

Stayed 2 nights in Jul 2024

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing additional thanks
Stayed 2 nights in Jul 2024

10/10 Excellent

INSEONG

Stayed 2 nights in Jul 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Stayed 2 nights in Jul 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The hotel was in close proximity to the stadium. The staff were extremely helpful. We loved the decor of the accommodations. Great roof top pool area as well. We ate lunch in the restaurant and that was excellent as well. Thank you Canapy for a wonderful stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Anja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property
Beautiful and spacious hotel. Beautifully decorated. I loved the rooftop pool. Very friendly staff. Convenient dining area downstairs.
Stayed 5 nights in Jun 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in May 2024

10/10 Excellent

Andres, Bradenton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, hard to beat, hotel is very nice.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little hotel very close to the stadium with good options between. It is a night life area so it can get loud but it didn’t bother us too much as we were pretty jet lagged. Air in room is not like US air, it’s going to be warm in the summer. Be prepared. Otherwise a great spot with a free breakfast that was amazing and a lovely rooftop pool with a bar service. Recommend for any stay involving a concert or football game.
Stayed 2 nights in May 2024

6/10 Okay

Mariana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Lovely hotel but the customer service at the restaurant is terrible.
Stayed 2 nights in May 2024

8/10 Good

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel to attend the Taylor Swift concert at the Santiago Bernabéu stadium. The location was perfect for this event because it’s such an easy walk to get there. The room was spacious and clean. The water machines located by the elevator was really convenient for filling our water bottles. The outdoor sitting area and rooftop pool were also lovely and great options for downtime. The bar off the lobby had really nice small meals and was open late (at least for the post- concert rush). My only disappointment with this location was the homeless camped out and sleeping right in front of the hotel. We chose to walk around the other side and not take that side of the hotel for entry because it didn’t feel clean or safe. It appears everyone is just fine with that situation but for the price per night, it’s definitely disappointing.
Stayed 3 nights in May 2024

10/10 Excellent

Payal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024