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Complutum Hostel

2.0 star property

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Photo gallery for Complutum Hostel

Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Double Room | Soundproofing, free cots/infant beds, free WiFi, bed sheets
Breakfast, lunch and dinner served
Aerial view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
Plaza De San Diego 2, Alcala de Henares, Madrid, 28801
  • Colegio de San Ildefonso
    ‪1 min walk‬
  • University of Alcala
    ‪1 min walk‬
  • Convent of Las Clarisas de San Diego
    ‪1 min walk‬
  • Madrid (TOJ-Madrid-Torrejon)
    ‪20 min drive‬

Room options

View all photos for Shared Dormitory, Men only (1 bed in a 5 persons shared room)

Soundproofing, free cots/infant beds, free WiFi, bed sheets

Shared Dormitory, Men only (1 bed in a 5 persons shared room)

  • 30 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room

Superior Double Room | Soundproofing, free cots/infant beds, free WiFi, bed sheets

Superior Double Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, Multiple Beds (Quintuple)

Soundproofing, free cots/infant beds, free WiFi, bed sheets

Room, Multiple Beds (Quintuple)

  • 30 sq m
  • Sleeps 5
  • 5 Single Beds

View all photos for Double Room

Double Room | Soundproofing, free cots/infant beds, free WiFi, bed sheets

Double Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Soundproofing, free cots/infant beds, free WiFi, bed sheets

Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 2 Single Bunk Beds

View all photos for Double Room, Balcony

Double Room, Balcony | Soundproofing, free cots/infant beds, free WiFi, bed sheets

Double Room, Balcony

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Shared Dormitory, Women only (1 bed in a 6 persons shared room)

Soundproofing, free cots/infant beds, free WiFi, bed sheets

Shared Dormitory, Women only (1 bed in a 6 persons shared room)

  • 30 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Room, Multiple Beds (Group of 6)

Soundproofing, free cots/infant beds, free WiFi, bed sheets

Room, Multiple Beds (Group of 6)

  • 30 sq m
  • City view
  • Sleeps 6
  • 3 Single Bunk Beds

View all photos for Double Room, Accessible

Double Room, Accessible | Soundproofing, free cots/infant beds, free WiFi, bed sheets

Double Room, Accessible

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Complutum Hostel

Hostel in Alcala de Henares with 24-hour front desk and restaurant
This smoke-free hostel features a restaurant, a bar/lounge and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, a library and free newspapers are on-site.
Complutum Hostel offers 13 accommodations. Digital televisions are provided.

Bathrooms include a shower with a rainfall showerhead. This Alcala de Henares hostel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Complutum Hostel, you're just a quick walk from Colegio de San Ildefonso. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Steps from Colegio de San Ildefonso and University of Alcala
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A library, a terrace, and tour/ticket assistance are also featured at Complutum Hostel.

This Alcala de Henares hostel is smoke free.

On-site venue – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Library
  • TV in common areas

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 27.6 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 27.6 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hostel Complutum Alcalá de Henares
Hostel Complutum
Complutum Alcalá de Henares
Complutum Hostel Alcalá de Henares
Hostel Suites Complutum
Complutum Hostel Alcala de Henares
Complutum Hostel Alcala de Henares
Complutum Hostel Hostel/Backpacker accommodation

Complutum Hostel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 17 out of 36 reviews
Rating 8 - Good. 12 out of 36 reviews
Rating 6 - Okay. 4 out of 36 reviews
Rating 4 - Poor. 2 out of 36 reviews
Rating 2 - Terrible. 1 out of 36 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay at Complutum Hostel! So artsy and cool just like in the photos. Its in steps away from historic sites and literally across the street from a gorgeous old spanish court adorned with lush gardens. The staff was very helpful and friendly. The cafe serves delicious food. The a la carte breakfast at the cafe was wonderful! Fresh squeezed orange juice, quiche and baked goods. YES they squeezed the juice right in front of us! Cool little gathering room filled with tables and books where ppl meet for drinks, a quick bite or live music! Thanks Complutum for a wonderful stay! Gracias!!
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place & price!
I love Complutum Hostel!
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Complutum Hostel
We stayed here as an accident thinking it was actually in Madrid so we were a bit surprised to find out how far from the city it actually was. When we arrived we were pleasantly surprised about how beautiful the area was! The only thing I didn't like about the room was how narrow the space was between beds, it made it a little difficult to get around when everyone has their bags out getting ready in the morning. Also the wifi doesn't work very well which made it hard for us to book transportation and places to stay for later on in our trip.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Preisleisgung, sehr zentral und nettes Personal. Räume sehr hellhörig und Ausstattung müsste an einigen Stellen mal wieder nach gebessert werden aber für den Preis absolut ok und alles tip top sauber.
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situación inmejorable. Amabilidad del personal. Limpieza.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Stayed 3 nights in Jan 2020

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

6/10 Okay

Cliente

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
El aire acondicionado no funcionaba bien en pleno mes de julio con temperaturas cercanas a los 40 grados. Era imposible ajustar la temperatura y aun apagado (o al menos eso decía el personal) hacia un ruido que duró los 4 días de mi estancia (día y noche). El personal no estuvo muy acertado para solucionar el problema e insistían en que el aire funcionaba bien dándome explicaciones contradictorias. Además, el desagüe de la ducha no funcionaba bien y acumulaba mucha agua y tardaba mucho en vaciarse. El aspecto de la ducha era desagradable. Lo bueno del hotel es la situación y el programa de préstamo de libros.
Stayed 4 nights in Jul 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness
Ruido del ventilador y olores en el baño
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Esta muy bien, en pleno centro, limpito y muy chulo
Stayed 1 night in May 2019

6/10 Okay

Santiago

Ubicación perfecta
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El cuarto de baño tenía todo lo suficiente para la estancia. Las dimensiones de la habitación son suficientes. Decoración muy interesante de las zonas comunes.
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
The description to the room that we book, there wasn't the reality. The room Was very narrow, without towells and any space to move. The washands Was inside the room instead inside the bath. We book a bigger space room than the room web stayed. Very noisy in the morninng and the clean service open oye door without knock And we stay in underwear!!!! We don't return
Stayed 2 nights in Mar 2019

2/10 Terrible

Alejandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inaceptable
Hemos pagado 100 € para una habitación miniatura sin TV, sin toallas ni shampoo ni jabón de manos, sin mesa o silla y no llegaba ni la señal wifi. Encima había moho, la ducha estaba muy sucia y mi lámpara en la cama rota. Tuvimos que esperar a que nos atiendan para todo porque solo había un trabajador que iba al baño o estaba limpiando el cuarto de televisión etc.
Stayed 1 night in Mar 2019

10/10 Excellent

Laura, Madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La ubicación y el personal como siempre excelente! Totalmente recomendable.
Stayed 1 night in Jan 2019

8/10 Good

Jose, Madrid

Liked: Staff & service, property conditions & facilities
Acogedor, buena ubicación, cama cómoda y perdonal amable
Stayed 1 night in Jan 2019

10/10 Excellent

maria belen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy recomendable
Todo fue estupendo...y muy centrico
Stayed 1 night in Dec 2018

10/10 Excellent

Belen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

Giovanna, Madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es muy bonito y con gente muy amable instalaciones limpias y bien cuidadas
Stayed 1 night in Oct 2018