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Eurostars Casa de la Lírica

4.0 star property

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Photo gallery for Eurostars Casa de la Lírica

Lobby
Deluxe Double Room Single Use, Terrace | Minibar, in-room safe, desk, soundproofing
Lobby
Deluxe Double Room Single Use, Terrace | Exterior
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Breakfast available

Explore the area

Map
Aduana 19, Madrid, Madrid, 28013
  • Puerta del Sol
    ‪4 min walk‬
  • Gran Via
    ‪4 min walk‬
  • Plaza de Santa Ana
    ‪6 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪26 min drive‬

Room options

Deluxe Double Room Single Use

  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

Deluxe Double Room

  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Twin Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Deluxe Double Room, Terrace

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, soundproofing

Deluxe Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Twin Room (Single Use)

Twin Room (Single Use) | Minibar, in-room safe, desk, soundproofing

Twin Room (Single Use)

  • 12 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Double Room Single Use, Terrace

Deluxe Double Room Single Use, Terrace | Exterior

Deluxe Double Room Single Use, Terrace

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

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About this property

Eurostars Casa de la Lírica

Hotel with a fitness centre, steps from Gran Via
This hotel features a fitness centre, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, conference space and concierge services. Housekeeping is available on request.
Eurostars Casa de la Lírica offers 83 air-conditioned accommodations with minibars and a safe. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Eurostars Casa de la Lírica, you're just a quick walk from Puerta del Sol. Free WiFi in public areas, a gym and a bar are available.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Gran Via and 4 minutes on foot from Puerta del Sol
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Eurostars Casa de la Lírica.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 26 per day)

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 22 for adults and EUR 22 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 for adults and from EUR 22 for children
  • Nearby parking fee: EUR 26 per day (1640 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours in January.

Property is also known as

Elena Palace
Elena Palace Hotel
Hotel Elena Palace
Hotel Maria Elena
Hotel Maria Elena Palace Madrid
Maria Elena Hotel
Maria Elena Palace
Maria Elena Palace Hotel
Maria Elena Palace Madrid
Eurostars Casa Lirica Madrid
Eurostars Casa de la Lírica Hotel
Eurostars Casa de la Lírica Madrid
Eurostars Casa de la Lírica Hotel Madrid

Eurostars Casa de la Lírica Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 260 out of 719 reviews
Rating 8 - Good. 271 out of 719 reviews
Rating 6 - Okay. 115 out of 719 reviews
Rating 4 - Poor. 50 out of 719 reviews
Rating 2 - Terrible. 23 out of 719 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Kana, Dallas

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The staffs were not as attentive as the ones at the different hotels.

8/10 Good

MASUD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Esther

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely staff, large space/room
Stayed 1 night in Oct 2024

6/10 Okay

CLAUDIA

Travelled with family
Liked: Cleanliness
There was no air conditioning in the room. We picked and booked this expensive hotel because it said it had air conditioner. The room was really hot and stuffy; we talked to the front desk about it and their answer was that the hotel had turned off the air conditioner because it was going to be cold outside at night; but we couldn't even open our windows because we were on the first floor (dangerous) and the windows didn't even have air ventilation.
Stayed 2 nights in Oct 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel within walking distance to the major areas like Sol and Gran Via. The staff was very accommodating and friendly. The gym left a lot to be desired, but worked in a pinch
Stayed 4 nights in Sep 2024

10/10 Excellent

Hiren

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located. Reasonable sized rooms.
Stayed 1 night in Oct 2024

6/10 Okay

Nick

Travelled with family
Liked: Cleanliness
Average. Nothing special.
Stayed 1 night in Sep 2024

6/10 Okay

EMILIO

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
My family trusted me with the hotel selection on our recent trip to Europe, and everything went well, until we ended up in this place. Now I face the possibility of being disinherited. I don't have tattoos, not because I don't want a tattoo, but because a tattoo would've assured my disinheritance. I've been careful about this. But you had to mess this up for me... It's not just the particularly unfriendly staff in a city where even unfriendly people are friendly... It's not just the extremely bad price/quality ratio... It's not just the expensive breakfast, which happened to be one of the worst we ever had... But what definitely played a role in my disinheritance was the shower. Even Simone Biles would risk her life taking a shower in those tiny bathtubs with a neo-european movable glass door. I don't pray, but God knows I begged him to get me through my daily shower each time I stepped on that thing. Aside from that... you'll love the complimentary apples on the lobby! Too bad they're only available at night.
Stayed 2 nights in Sep 2024

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice establishment all staff are professionals well trained
Stayed 2 nights in Sep 2024

10/10 Excellent

Gabrielle

Stayed 2 nights in Aug 2024

6/10 Okay

ROBERT

Stayed 11 nights in Jul 2024

4/10 Poor

Gwen

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
It was too hot in the room and the desk said they couldnt lower temperature. We lied on top of bedding and still couldnt get cool enough to sleep. Less than 2 hrs sleep in 2 nights. Location was great though. So if season different would have been better experience.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean and friendly and helpful staff. Convenient to everything especially right off the metro Comfortable bed and cold air conditioner. Great amenities.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mitchel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Ana R

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 15 nights in Jul 2024

10/10 Excellent

Ilan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and staff, best area to explore Madrid.
Stayed 2 nights in Apr 2024

10/10 Excellent

Frank

Stayed 1 night in Jul 2024

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is incredible too load from streets one the weekend, people gather a lot outside the hotel on a Saturday, but the location is very well convenient… I would probably request a room not pointing to the street to avoid noise!
Stayed 4 nights in Jul 2024

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but with some noise issues
The hotel itself was very nice. Large room and clean throughout. The staff were generally very friendly. The main issue was the noise outside on a Friday and Saturday night. Unfortunately during these nights, a small bar/club is open from midnight until 5.30am. During this time there is a lot of noise from people in the street which made it very difficult to sleep particularly in our room which was on this side of the hotel. We also felt the price to have breakfast at the hotel was far too expensive.
Stayed 5 nights in Jul 2024

10/10 Excellent

A

Stayed 5 nights in Jul 2024

10/10 Excellent

Alberto, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great for sightseeing
Stayed 6 nights in Jul 2024

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a pretty good stay
Good location , although when you pull up it doesn’t look like there would be a hotel there. AC wasn’t fantastic. Bed was comfortable , shower set up wasn’t ideal. Overall decent deal.
Stayed 2 nights in Jun 2024