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Petit Palace Tres Cruces

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Petit Palace Tres Cruces

Reception
Standard Double Room | Street view
Front of property
Interior
Standard Double Room | Minibar, in-room safe, desk, blackout curtains

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
C/Tres Cruces 6, Madrid, Madrid, 28013
  • Gran Via
    1 min walk
  • Puerta del Sol
    5 min walk
  • Plaza de Santa Ana
    8 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    20 min drive

Room options

View all photos for Basic Single Room

Basic Single Room | Minibar, in-room safe, desk, blackout curtains

Basic Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, blackout curtains

Standard Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Basic Double Room

Basic Double Room | Minibar, in-room safe, desk, blackout curtains

Basic Double Room

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, blackout curtains

Quadruple Room

  • 25 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed OR 1 Double Bed and 1 Single Bunk Bed

Similar properties

Room
Líbere Madrid Palacio Real
Pet-friendly
Free WiFi
Air conditioning
Breakfast available
4.5 out of 5, Wonderful, (1032)
The price is CHF 361
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Líbere Madrid Palacio Real

About this property

Petit Palace Tres Cruces

Hotel with a 24-hour front desk, steps from Gran Via
Free use of bicycles, concierge services and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance.
Petit Palace Tres Cruces offers 53 air-conditioned accommodations with minibars and laptop-compatible safes. 20-inch flat-screen televisions come with digital channels.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include complimentary bicycles.
Our customers tell us that they can't get enough of the helpful staff at Petit Palace Tres Cruces. During your stay, you're just a quick walk from Gran Via. Free WiFi in public areas, breakfast (surcharge) and dry cleaning service are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes complimentary bicycles
  • Guests have great things to say about the location and the helpful staff
  • Steps from Gran Via and 8 minutes on foot from Lope de Vega Theatre
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Petit Palace Tres Cruces offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi and wired Internet. Petit Palace Tres Cruces also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours).

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 30 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 14 for adults and EUR 14 for children

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 14 for children
  • Nearby parking fee: EUR 30 per day (2625 ft away)
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Petit Palace Tres Cruces
Petit Palace Tres Cruces Hotel
Petit Palace Tres Cruces Hotel Madrid
Petit Palace Tres Cruces Madrid
Petit Palace Tres Cruces Centro Hotel Madrid
Petit Palace Tres Cruces Hotel
Petit Palace Tres Cruces Madrid
Petit Palace Tres Cruces Hotel Madrid

Petit Palace Tres Cruces Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 419 out of 1000 reviews" "
Rating 8 - Good. 444 out of 1000 reviews" "
Rating 6 - Okay. 104 out of 1000 reviews" "
Rating 4 - Poor. 23 out of 1000 reviews" "
Rating 2 - Terrible. 10 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, very conveniently located to grand via.
Stayed 2 nights in Aug 2024

6/10 Okay

Tami de la

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Hotel was clean but seemed older and small. The room was very small and the air conditioner was broken for the night. The staff was very helpful in providing a fan and room discount, but the sleep was not good. The location is good and off the main Gran Via and easily walkable to any major attraction.
Stayed 1 night in Aug 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Aug 2024

10/10 Excellent

Diego

Travelled with family, Travelled with group
Liked: Amenities, property conditions & facilities
It was a nice please, clean, close to the Gran via.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kevin

Stayed 2 nights in Jul 2024

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was really good. Really close to the subway and also the old part of town. Nice building around the area too.
Stayed 5 nights in Jul 2024

10/10 Excellent

Kurt

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

rosario

Stayed 2 nights in Jun 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is so nice, Pabli is the best, very kind and helpful. The location is very convenient even with all the construction happening on the area. There was only one little thing we did not like.. the AC was very loud in our room.
Stayed 3 nights in May 2024

6/10 Okay

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor wifi
Good location, walkable to main sights. Breakfast was decent. But wifi was very spotty.
Stayed 5 nights in May 2024

4/10 Poor

Stephen, Forest Ranch

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very small room with no where to open our suitcase. Had a view of the wall of the next building. Worst of all, which was not the hotel's fault, but should have been brought to our attention before booking was that the street in front and around the entire area was closed for construction. We had to walk uphill four blocks from where the taxi left us off. Being disabled this was a terrible surprise. The stall were great and the location overall was in a good area near the Gran Via.
Stayed 3 nights in May 2024

2/10 Terrible

Beatriz

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like
Stayed 3 nights in May 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Brent

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good/very nice. Commitment to sustainable packaging
Stayed 3 nights in May 2024

10/10 Excellent

Elsie, San Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable!
Stayed 3 nights in Apr 2024

10/10 Excellent

Gretza

Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing!!!
Stayed 7 nights in Apr 2024

10/10 Excellent

robert, Ocala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are small, but for a solo traveler it was fine. Plus, who stays in their room on vacation. I could hear people in the rooms next to me and outside my door, but nothing woke me up when i slept.
Stayed 5 nights in Apr 2024

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just ok
The street it’s on was a little sketchy but not too bad. The location was close to a lot of the popular sites. The water in the shower leaks even though the doors were all the way closed.
Stayed 3 nights in Mar 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Jan 2024

10/10 Excellent

María E Lotti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!
Stayed 12 nights in Feb 2024

8/10 Good

fauzia

Stayed 1 night in Feb 2024

10/10 Excellent

Wilson, New York

Liked: Cleanliness, staff & service, property conditions & facilities
It was safe and very pleasant with the room and the service
Stayed 3 nights in Feb 2024

2/10 Terrible

Jay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do Not Come Here
Terrible stay. I did not eat the chip but they charged it after check-out by credit card. Usually the front desk asks whether minibar was used when checking out, but they haven't ask at all when I checkout and later they charged the amount which I did not use. Very disappointed for Madrid city. I will not never come here again, both Madrid and this hotel, either. Only 1 bottle of water is free for 4 nights stay, while the same brand(PetitPalace) hotel in Seville gives 2 bottles of water for free. The hotel in Madrid should revise the message on the table from "These bottles of water are for you" to "THIS bottle of water IS for you".
Stayed 4 nights in Feb 2024

8/10 Good

Ronald, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall the property was fine. My three-star rating pertains specifically to our room. I would caution against staying on the fourth floor, because the roofline made it impossible to stand up in all of our room, including he desk area, and this is perhaps the case for other fourth-floor rooms as well. If you can get a lower floor, you will be pleased. While it was lacking a bit for storage, that was more than offset by an excellent room and bright bathroom. Also, the breakfast was excellent and the staff was very attentive and helpful.
Stayed 2 nights in Feb 2024