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SmartRental Collection Gran Via Centric

4.0 star property
VIP Access

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Photo gallery for SmartRental Collection Gran Via Centric

Breakfast, lunch and dinner served
Flat-screen TV
Terrace/patio
Land view from property
Fridge, microwave, stovetop, coffee/tea maker

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Dryer
  • Bar
  • Washer
  • Kitchen

Explore the area

Map
Gran vía 42, Madrid, 28013
  • Gran Via
    ‪1 min walk‬
  • Plaza Mayor
    ‪9 min walk‬
  • Royal Palace of Madrid
    ‪11 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Apartment, 2 Bedrooms, Terrace (4 people)

Premium bedding, in-room safe, individually decorated

Apartment, 2 Bedrooms, Terrace (4 people)

  • 67 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Studio, Terrace (2 person)

Premium bedding, in-room safe, individually decorated

Studio, Terrace (2 person)

  • 34 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom (2 people)

Premium bedding, in-room safe, individually decorated

Apartment, 1 Bedroom (2 people)

  • 45 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio (2 people)

Fridge, microwave, stovetop, coffee/tea maker

Studio (2 people)

  • 30 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms (4 people)

Premium bedding, in-room safe, individually decorated

Apartment, 2 Bedrooms (4 people)

  • 67 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Single Beds

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About this property

SmartRental Collection Gran Via Centric

Aparthotel with a rooftop terrace, steps from Gran Via
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a rooftop terrace, concierge services and laundry facilities. Each apartment provides a flat-screen TV with digital channels, plus a kitchen with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a washer/dryer and a coffee/tea maker, and other amenities include free WiFi and premium bedding. Housekeeping is available on request.
SmartRental Collection Gran Via Centric offers 55 air-conditioned accommodations with washers/dryers and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with digital channels. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

SmartRental Collection Gran Via Centric's great location gets high marks from our customers. During your stay, you're just a quick walk from Gran Via. Features include free WiFi in public areas, plus a restaurant and a bar. This upmarket aparthotel has 55 apartments. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer and a flat-screen TV
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include babysitting, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from Gran Via and 9 minutes on foot from Plaza Mayor
  • Airport shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly SmartRental Collection Gran Via Centric.

This 4-star Madrid aparthotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
Ella Sky Bar – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 36 per day)
  • 24-hour return airport shuttle on request for a surcharge

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • Free cot
  • Highchair

Restaurants on site

  • Ella Sky Bar

Kitchen

  • Coffee/tea maker
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Outdoor areas

  • Rooftop terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Proposal/romance packages
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city centre
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near an outlet shopping centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 55 units
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 AM please contact the property in advance using the information on the booking confirmation
It is the property’s policy that children under the age of 18 must be accompanied by an adult. Parents or legal guardians must provide proof of this relationship in order to check-in. Other adults traveling with children must present a notarized permission document from a parent or guardian with supporting photo ID.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 20 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: EUR 36 per day(328 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
SmartRental Collection Gran Via Centric offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 5:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

SmartRental Collection Centric Apartment
SmartRental Collection Centric
Apartment SmartRental Collection Madrid Centric Madrid
Madrid SmartRental Collection Madrid Centric Apartment
Apartment SmartRental Collection Madrid Centric
SmartRental Collection Madrid Centric Madrid
SmartRental Collection Madrid Centric Apartment
GV Centric
Smartrental Collection Centric
Gran Via Centric
SmartRental Collection Gran Via Centric Madrid
SmartRental Collection Gran Via Centric Aparthotel
SmartRental Collection Gran Via Centric Aparthotel Madrid

SmartRental Collection Gran Via Centric Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 642 out of 888 reviews
Rating 8 - Good. 178 out of 888 reviews
Rating 6 - Okay. 43 out of 888 reviews
Rating 4 - Poor. 11 out of 888 reviews
Rating 2 - Terrible. 14 out of 888 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rym

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are big beds are comfortable the hotel’s location is perfect for shopping and reaching everywhere on foot.
Stayed 1 night in Jan 2025

10/10 Excellent

Margarita, San Luis Potosí

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Jan 2025

6/10 Okay

Rolando

Business traveller
Liked: Cleanliness, amenities
Glass windows are of poor quality, all noice from the main street can be heard from the room. Check in is set at 3.00pm, I arrived at 10.00 am, I did not get the room until 3.00pm sharp, not a minute before. If check out is at 11.00 am I dont understand how I took fours hours sharp to clean a room. You can tell they did not care to prioritize the room cleaning when having the guest waiting. Not nice. I own a hotel myself and know how this works. Curstomer service very poor.
Stayed 6 nights in Jan 2025

10/10 Excellent

Margarita, San Luis Potosí

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Great
Stayed 1 night in Jan 2025

10/10 Excellent

Nabila

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Tesleigh

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Ning

Travelled with family
Liked: Amenities
There was no hot water in the morning of my check out day.
Stayed 3 nights in Dec 2024

8/10 Good

Sidney

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lo mejor es la ubicación
Stayed 1 night in Dec 2024

10/10 Excellent

Alberto

Liked: Cleanliness, amenities, room comfort
Across Callao metro station, close to every landmark, cleans, room was big and I was able to do laundry…the roof top is a pro
Stayed 3 nights in Sep 2024

10/10 Excellent

Ujjwal

Travelled with family
Liked: Cleanliness, room comfort

Very good location in Madrid!

Very nice location of the property and everything is great.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kyesub

Stayed 1 night in Dec 2024

6/10 Okay

Maria

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The location in Gran Via was good. Very central. The place was late for check in. The floors were dirty with hair and stains. There was a horrible sewage smell permanently in the hallways. The sofa was uncomfortable. Also on Christmas morning a very loud alarm rang at 9 am.
Stayed 3 nights in Dec 2024

10/10 Excellent

CHINSONG

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I think this is a very convenient location for those visiting Madrid for the first time. Although there is no lobby, the 24/7 reception on the ground floor makes it very convenient. Breakfast was a great choice.
Stayed 4 nights in Nov 2024

10/10 Excellent

Nicholas, LAKE FOREST PARK

Liked: Cleanliness, property conditions & facilities
Great spot, stayed with my daughter.
Stayed 3 nights in Nov 2024

10/10 Excellent

Nancy

Liked: Cleanliness, property conditions & facilities
The front desk lady was very nice. Only downside is that we did not know who to use the washer and had to wait for maintenance but had a flight to catch so we ended up not doing laundry. Great location. You can walk to a lot or of stores and restaurants. There is also a 24 hr grocery store around the corner. Would definitely stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

GINA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente estancia y el personal muy amable.
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Love the apartment style rather than hotel room. Used the washing/drying machine which was very handy.
Stayed 6 nights in Nov 2024

8/10 Good

Luis

Stayed 4 nights in Oct 2024

10/10 Excellent

Edwin

Liked: Cleanliness, room comfort
Muy bien
Stayed 5 nights in Nov 2024

6/10 Okay

tae

Travelled with family
Stayed 3 nights in Nov 2024

10/10 Excellent

Clara, Ciudad Autonoma de Buenos

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Mary

Liked: Cleanliness, room comfort
Wonderful location, very friendly staff, beautiful room with views of the city. Very quiet considering it was in the heart of the city with a rooftop bar (nice place to watch the sunset). Definitely recommend!
Stayed 2 nights in Oct 2024

8/10 Good

Dianne

Stayed 15 nights in Sep 2024

6/10 Okay

brian

Liked: Cleanliness, room comfort
Stayed 5 nights in Oct 2024

2/10 Terrible

Eric

Travelled with family
Disliked: Amenities
Broken safe box. Requested to fix but never respond. We have to carry our passport and valuable belongings during four days on the streets in Madrid. We feel stress and unpleasant when walking on the streets as concerned pickpockets.
Stayed 4 nights in Oct 2024