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Shilo Inns Mammoth Lakes

2.5 star property

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Photo gallery for Shilo Inns Mammoth Lakes

Lake
Lobby
Lobby sitting area
Exterior
Iron/ironing board, free WiFi, bed sheets, wheelchair access

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Pet-friendly
  • Laundry
  • Air conditioning

Explore the area

Map
2963 Main St, Mammoth Lakes, CA, 93546
  • Mammoth Lakes Welcome Center
    ‪8 min walk‬
  • Village Gondola Station
    ‪3 min drive‬
  • Eagle Express Ski Lift
    ‪4 min drive‬
  • Mammoth Lakes, CA (MMH-Mammoth Yosemite)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Standard Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed (Pet Friendly)

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Standard Room, 1 King Bed with Sofa bed (Pet Friendly)

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Similar properties

Front of property

Outbound Mammoth

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, (228)
The price is CHF 260
for 1 room
includes taxes & fees
25 Mar - 26 Mar
Outbound Mammoth

About this property

Shilo Inns Mammoth Lakes

Hotel with free breakfast, a quick walk to Mammoth Lakes Welcome Center
A sauna, a 24-hour business centre and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site.
Shilo Inns Mammoth Lakes offers 72 accommodations with a hairdryer and an iron/ironing board. This accommodation offers separate sitting areas. This Mammoth Lakes hotel provides complimentary wireless Internet access. Microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Shilo Inns Mammoth Lakes's great location. During your stay, you're just a quick walk from Mammoth Hospital. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, locker space and a 24-hour business centre
  • On-site recreation includes a steam room and a sauna
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • 8 minutes by foot from Mammoth Lakes Welcome Center and a 3-minute drive from Village Gondola Station
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. Event space at this hotel measures 600 square feet (56 square metres) and includes conference space. A sauna, a vending machine, and multilingual staff are also featured at Shilo Inns Mammoth Lakes. Self parking is free.

This Mammoth Lakes hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Games
  • Sauna
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Children's games
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 600 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Seasonal Road Closure Notice: HWY 120 (Tioga Pass) generally closes for the winter from late October through late June. Daily closures can also occur during periods of inclement weather in spring and fall. The Eastern entrance to Yosemite National Park is located 45 minutes from Mammoth Lakes. Yosemite's Eastern Gate or Tuolumne Meadows is not accessible when Tioga Pass is closed. All other Yosemite National Park entrances are open year round. Guests are advised to check local road conditions/closures before travel with the California Department of Transportation at www.dot.ca.gov or by calling 800-427-7623.

Renovations and closures

The property will be renovating from 12 August 2024 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Sauna
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Friday and Saturday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 13 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 13 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Shilo Inn Suites Hotel Mammoth Lakes
Shilo Inn Suites Mammoth Lakes
Mammoth Lakes Shilo Inn
Shilo Inn Mammoth Lakes
Shilo Inn Suites Mammoth Lakes Hotel Mammoth Lakes
Shilo Inn Suites Mammoth Lakes Hotel
Shilo Inn Suites
Shilo Suites Mammoth Lakes
Shilo Inns Mammoth Lakes Hotel
Shilo Inn Suites Mammoth Lakes
Shilo Inns Mammoth Lakes Mammoth Lakes
Shilo Inns Mammoth Lakes Hotel Mammoth Lakes

Shilo Inns Mammoth Lakes Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 269 out of 1003 reviews
Rating 8 - Good. 281 out of 1003 reviews
Rating 6 - Okay. 207 out of 1003 reviews
Rating 4 - Poor. 155 out of 1003 reviews
Rating 2 - Terrible. 91 out of 1003 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

5.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Sandi

Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Staff & service
Stayed 1 night in Dec 2024

4/10 Poor

Joseph

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
There is no TV, no pool, no Jacuzzi. However you can hear every single person walk in the hallways all night. You won't get any sleep here with the noise but the staff is very nice. Breakfast is a bonus for the morning before hitting the mountain.
Stayed 2 nights in Nov 2024

2/10 Terrible

Anthony

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was probably the worst experience I have ever had at a hotel. And especially for being a Mammoth and the price they are charging. We had no hot water and no heat in our room and when asked to switch rooms they said they had nothing available even tho Expedia showed they did. DONT STAY HERE RIP OFF. ALMOST $500 2 nights and room was dirty and uncomfortable and water commit from ceiling. They are under construction and should be closed for good till they open up fully.
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Will be fine once construction is finished.
The whole place was under construction and looked haunted. There were tubs for catching water in the hallways with wet floor signs. The pool and hot tub were closed. Would not spend money on this until construction is completed. They did not disclose construction information until the day before the trip.
Stayed 1 night in Nov 2024

8/10 Good

Pablo

Stayed 4 nights in Nov 2024

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities
I don’t really like it everything needs to be new coz everything it’s to old and dirty and the TV doesn’t have signal so a really bad experience for me and my wife
Stayed 2 nights in Nov 2024

2/10 Terrible

Claudia, Irvine

Disliked: Amenities, property conditions & facilities
Notice the fine print: This place is undergoing renovations. I was very disappointed by their communication. Right after booking, they sent a message saying there would be construction noise during the day. That wasn't going to bother us. However, right before our trip, they sent another message, mentioning that the cable was out due to a weather event and that the pool was closed. (While I should have checked the fine print about the pool, they could have put that into the 1st message). At that point it was too late to accept their free cancellation option because Mammoth was booked up. Then, the day of the trip, they sent the 3rd message, offering "early check-in" before 4 pm for $50.
Stayed 2 nights in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great - always my favorite to stay because of the Starbucks next door for a quick breakfast before the mountain. Hotel was great for my dogs too with well lit path outside for potty time. My only concern is that hotel’s cable was down and hot tub was closed my entire stay. Service didn’t offer any discount to make good. I’ll still stay here on future trips tho
Stayed 2 nights in Nov 2024

4/10 Poor

Richard

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property was under construction with amenities closed. Breakfast kept running out of food and we had to wait for restock. Television was not working and the rooms are very dated. On the positive side the breakfast food was tasty and the room was spacious.
Stayed 1 night in Nov 2024

4/10 Poor

Sebastien, Laguna Beach

Disliked: Staff & service, property conditions & facilities
The walls are so thin you can hear your neighbors cough, snore and talk… The pool and the spa were under construction and it wasn’t mentioned during the reservation process!!
Stayed 1 night in Nov 2024

6/10 Okay

Nora

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very old. Outdated hotel, and breakfast was terrib
Very old. Outdated hotel, and breakfast was terrible
Stayed 1 night in Aug 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice hotel, under construction
It was a really nice hotel and the room was really nice, however, the place is currently under construction. So common spaces like lobby, parking lot, and (most importantly) po/spa were actively under construction. Was still a great place and we will definitely stay there again. Look forward to giving this place a 10/10 when the work is done. Room was huge and really nice. One other small piece of feedback for the manager, there were a few interactions with the employees I thought were odd. The employees eat the breakfast each morning, which is totally fine, but twice the employees kinda pushed their way in front of guests and made us wait while they got their food. I don’t think that is right. Also, I got on the elevator, and one of the staff blocked the door with an item while they ran back to get some food from the room, to hold the elevator, while I was inside it waiting. Not great customer service at all. I’m specifically not identifying gender or type of employee to get someone in trouble, just a comment on service in general.
Stayed 2 nights in Nov 2024

2/10 Terrible

Carolina

Travelled with family
Disliked: Property conditions & facilities
Property in renovation ,, no jacuzzi or pool and upon arrival we found out for remainder of the day there would be no hot water at all .
Stayed 1 night in Nov 2024

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here after a backpacking trip as it was close to the ESTA shuttle station going to Lone Pine. The room was fantastic and there was a comfortable and friendly vibe in the lobby. The price was good as well. Mammoth shuttle service is nearby and we were able to go wherever we wanted within town. Highly recommend.
Stayed 1 night in Aug 2024

10/10 Excellent

Anel, Los Angeles

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Nov 2024

4/10 Poor

Mike

Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

cherri

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Construction going on and ran down hotel
Stayed 1 night in Oct 2024

4/10 Poor

Dave

Business traveller
Old needs updates and repairs.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ismael

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Bridget

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overbooked - No room available upon arrival
This website took my reservation and funds but the hotel was overbooked and I did not get a room. So, I had to drive all the way home. Additionally, rather than automatically refunding our money, there is a claims process Highly frustrating and absurdly inconvenient.
Stayed 1 night in Oct 2024

8/10 Good

Gary

Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Property conditions & facilities, room comfort
Sinking floor
Had 2 rooms. Both on 4th floor. ONE was OK. OTHER ONE..... Cracked tile in front of toilet. When you stand there the floor gives away. also in bedroom, one section of floor sank when you walked over it. Outside of hotel was being remodeled. We were not told when we reserved. The room with cracked tile in bathroom should not have been rented to anyone.
Stayed 1 night in Oct 2024

6/10 Okay

fong

Travelled with group
The location is convenient for driving around the sightseeing points.
Stayed 2 nights in Oct 2024