Tru by Hilton Manchester Downtown

2.5 star property

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Photo gallery for Tru by Hilton Manchester Downtown

Reception
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Free daily buffet breakfast
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Gym
  • Air conditioning

Explore the area

Map
135 Spring Street, Manchester, NH, 03101
  • University of New Hampshire-Manchester
    ‪3 min walk‬
  • Saint Joseph Cathedral
    ‪7 min walk‬
  • Palace Theater
    ‪7 min walk‬
  • Manchester, NH (MHT-Manchester-Boston Regional)
    ‪12 min drive‬

Room options

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 28 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Tru by Hilton Manchester Downtown

Hotel with free breakfast, steps from University of New Hampshire-Manchester
This hotel features a 24-hour fitness centre, a snack bar/deli and a 24-hour business centre. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a 24-hour front desk and an arcade/games room. Housekeeping is available on request.
Tru by Hilton Manchester Downtown offers 126 accommodations with a hairdryer and an iron/ironing board. 55-inch Smart televisions come with premium cable channels and Netflix.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Tru by Hilton Manchester Downtown gets high marks from our customers. During your stay, you're just a quick walk from University of New Hampshire-Manchester. You'll find features such as free WiFi in public areas, plus a 24-hour gym and a snack bar/deli. This property offers pet-friendly amenities, such as an off-lead area.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a 24-hour business centre, a car charging station and a lift
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from University of New Hampshire-Manchester and 7 minutes on foot from Palace Theater
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. You'll find a 24-hour business centre on site. A 24-hour fitness centre, an arcade/games room, and express check-in are also featured at the business-friendly Tru by Hilton Manchester Downtown. For a fee, parking is available.

Smoking is allowed in designated areas at this Manchester hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 8 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table

Family friendly

  • Arcade/game room
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay (maximum USD 125.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • An off-lead area is available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 8.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD125.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Manchester
Tru by Hilton Manchester Downtown Hotel
Tru by Hilton Manchester Downtown Manchester
Tru by Hilton Manchester Downtown Hotel Manchester

Tru by Hilton Manchester Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 577 out of 815 reviews
Rating 8 - Good. 160 out of 815 reviews
Rating 6 - Okay. 42 out of 815 reviews
Rating 4 - Poor. 22 out of 815 reviews
Rating 2 - Terrible. 14 out of 815 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After arriving late, it was nice having the option of a restaurant on property. The staff were very nice and helpful during check-in and out. The complimentary breakfast is always nice. The room view was beautiful. Overall, a five-star stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Fran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Maribel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was really nice and convenient to all of the local businesses, restaurants and city sightseeing. Excellent location, great costumer service, and friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Stayed 3 nights in Nov 2024

10/10 Excellent

Toriano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the decor and the cleanliness of the property.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Solid spot, no complaints
Stayed 2 nights in Nov 2024

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Ian, Ocoee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were wonderful. I had a 3pm check in on a Friday and got there late, like 11am Saturday and they still got me my room. I called twice to ask them to tell them and they were sympathetic to my issue—driving an EV from Florida.
Stayed 3 nights in Nov 2024

8/10 Good

Michael

Stayed 1 night in Nov 2024

10/10 Excellent

Danyle

Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spiffy building, good breakfast, easy parking for only $8 and a quick walk to the lively downtown. The room was generously sized and well insulated from city noise.
Stayed 1 night in Nov 2024

8/10 Good

connor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms, while rather spare (think a freshman boy's dorm room with Target furnishings...), were functional with a comfortable mattress, a dorm fridge, and were quiet on the night I was there. The staff was accessible, cheerful, and helpful. There was continuous access to good coffee.
Stayed 1 night in Nov 2024

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Friendly staff nice room right next to downtown
Stayed 1 night in Oct 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
very nice
Stayed 2 nights in Nov 2024

8/10 Good

Nell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Rachael

Stayed 1 night in Oct 2024

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Joe, Reading

Stayed 1 night in Nov 2024

8/10 Good

Claude Michel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Debra

Disliked: Cleanliness, staff & service
I'm a Hilton Honors member who booked one night to stay after a concert. Concert was cancelled 6 hrs before showtime and I contacted the hotel immediately to ask for consideration for a refund seeing that it was out of my control. Not only was I denied - but I experienced rudeness and indifference. Also - no way to reach Hilton executives to complain. I'm deleting this hotel completely.
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean modern rooms and the staff was friendly. Large parking lot and attractive lobby. Our room had a nice view of the river from the fifth floor which was a plus. The area isn’t the best but it’s downtown Manchester.
Stayed 1 night in Oct 2024

10/10 Excellent

evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Bradford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and Quiet - great food choices close.
Stayed 1 night in Oct 2024

10/10 Excellent

MARIO

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Place is clean
Stayed 1 night in Oct 2024