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Hotel by the Red Canal

3.5 star property

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Photo gallery for Hotel by the Red Canal

Outdoor pool, pool umbrellas
Business centre
Breakfast, lunch, dinner served; international cuisine, pool views
Breakfast, lunch, dinner served; international cuisine, pool views
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Pool
  • Gym
  • Breakfast available
  • Parking included

Explore the area

Map
No.417, corner of 63 rd & 22 nd Road, Mandalay, 952
  • Kuthodaw Pagoda
    ‪2 min drive‬
  • Mandalay Palace
    ‪3 min drive‬
  • Yadanarpon Diamond Plaza
    ‪5 min drive‬
  • Mandalay (MDL-Mandalay Intl.)
    ‪55 min drive‬

Room options

View all photos for Deluxe Room, 1 Bedroom, Pool View (Shan)

Deluxe Room, 1 Bedroom, Pool View (Shan) | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 Bedroom, Pool View (Shan)

  • 24 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Romantic Suite, 1 Bedroom, Garden View (Chin)

Romantic Suite, 1 Bedroom, Garden View (Chin) | Balcony

Romantic Suite, 1 Bedroom, Garden View (Chin)

  • 24 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Romantic Room, 1 Bedroom (Kachin)

Romantic Room, 1 Bedroom (Kachin) | Minibar, in-room safe, individually decorated, individually furnished

Romantic Room, 1 Bedroom (Kachin)

  • 24 sq m
  • Water view
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Economy Room, 1 Bedroom (Rakhine)

Economy Room, 1 Bedroom (Rakhine) | Minibar, in-room safe, individually decorated, individually furnished

Economy Room, 1 Bedroom (Rakhine)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

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About this property

Hotel by the Red Canal

Colonial hotel with full-service spa and 24-hour health club
This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a 24-hour health club, a bar/lounge and a snack bar/deli are on-site.
Hotel by the Red Canal offers 25 accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Thanakhar Spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

During your stay at Hotel by the Red Canal, you'll be within walking distance of Mandalay Marionettes Theater. Free WiFi in public areas, free self-parking and a free manager's reception are available.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine and garden views while dining at Spice Garden Restaurant
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with Swedish massages, facials or aromatherapy at Thanakhar Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym and a playground
  • 15 minutes on foot from Mandalay Marionettes Theater and a 2-minute drive from Phaung Daw Oo Monastic Education High School
  • Airport and local-area shuttle service available for a fee
Hotel by the Red Canal offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. Spa services, a library, and a terrace are also featured at the luxury Hotel by the Red Canal. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

This 3.5-star Mandalay hotel is smoke free.

The hotel hosts a free manager's reception daily.
Spice Garden Restaurant – Overlooking the pool and garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Canopy Bar – This bar only serves light fare. Open daily.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: MMK 22,500 for adults and MMK 15,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Canopy Bar
  • Spice Garden Restaurant

Things to do

  • 24-hour health club
  • Full-service spa
  • Library
  • Outdoor pool
  • Playground

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)
  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Picnic area
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • DVD player
  • LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MMK 80000
Minimum check-in age - 15

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: MMK 80000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel by the Red Canal

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MMK 127500.0 per night.
  • Cots (infant beds) are available for MMK 20000.0 per night.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: MMK 127500
  • Christmas Eve (24 December) Gala Dinner per child: MMK 76500 (from 3 to 10 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: MMK 127500
  • New Year's Eve (31 December) Gala Dinner per child: MMK 76500 (from 3 to 10 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MMK 22500 for adults and from MMK 15000 for children
  • Airport shuttle fee: MMK 50000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: MMK 80000 (subject to availability)
  • Late check-out fee: MMK 80000 (subject to availability)
  • Crib (infant bed) fee: MMK 20000.0 per night
  • Rollaway bed fee: MMK 127500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments and cash
Mobile payment options include: PayPal
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Hotel by the Red Canal offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Canal Red
Hotel Red Canal
Hotel Red Canal Mandalay
Red Canal
Red Canal Hotel
Red Canal Mandalay
Hotel by the Red Canal Hotel
Hotel by the Red Canal Mandalay
Hotel by the Red Canal Hotel Mandalay

Hotel by the Red Canal Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 51 out of 79 reviews
Rating 8 - Good. 20 out of 79 reviews
Rating 6 - Okay. 6 out of 79 reviews
Rating 4 - Poor. 2 out of 79 reviews
Rating 2 - Terrible. 0 out of 79 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ella

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Best staff in the world.
Stayed 6 nights in Nov 2024

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you!
Hotel staff was extremely focused on customer needs and our comfort. We all know it’s not an easy time to travel in Myanmar, but they did truly exceeded expectations. Thank you very much and congratulations.
Stayed 1 night in Aug 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Yoon Wati

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lovely hotel and lovely staff
Stayed 2 nights in Jan 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, room comfort
Relaxing stay!
This was my first stop in Mandalay and I didn't know the streets and vibe would feel so hectic. Thank goodness this hotel was a calm safe haven. The staff was attentive and prompt and even helped me book a fair priced driver to Inle Lake. As it is a crazy time in this country, I am so thankful this hotel made me feel welcome and looked out for me. I highly recommend this hotel as a jumping off point to do your tours.
Stayed 2 nights in Dec 2022

4/10 Poor

AKIRA

Stayed 1 night in Apr 2021

10/10 Excellent

Ruth

Stayed 3 nights in Jul 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in a good location in Mandalay. All staff very helpful, friendly and polite. Very nice hotel would stay there again
Stayed 2 nights in Dec 2019

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best boutique hotel to stay at in Mandalay. A little green oasis in the middle of a sprawling city. Free breakfast, free happy hour, great service, great Indian food.
Stayed 2 nights in Nov 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, traditional basecamp for a visit to Mandalay
I enjoyed a very nice 3 night stay at this property while I was recently in Mandalay. It has a great deal of traditional character and the staff were very friendly and professional. It has a pool and gym which were nice when one needed to get out of the heat during midday, but it was walking distance to Mandalay Palace and Mandalay Hill which was really nice. Rooms are a bit small, but very comfortable. Great place to stay
Stayed 3 nights in Nov 2019

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Situacion y alojamiento muy recomendables
Muy correcto! En una calle muy tranquila a pesar de estar en pleno centro y muy cerca de todos los sitios de mayor interes. El recepcionista nos ayudo mucho a planificar nuestra estancia y gracias a el pudimos ver lo mas relevante en dos dias
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean and comfortable place for two nights in Mandalay. Restaurant is good, like the flavored waters and the fresh passion fruit juice at breakfast. They try hard with the poolside drinks and tea hour. But because the pool made our skin itch we wouldn’t stay here again. We picked the place because it had a pool, very important to us. In Bagan before Mandalay the pool was great and after in Inle our pool was great. But this one was miserable to swim in because of the itchy water. We tried it twice and both times, itchy immediately. The level of service of the staff is top notch, whoever has trained them does an amazing job. They all are so on top of everything it was pretty amazing to see. They literally jump up to be attentive. May is especially outstanding. Our shower tub pooled water/stopped up, but luckily there was a second shower on our patio so we used that instead.
Stayed 2 nights in Aug 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent boutique hotel
Really nice hotel, beautifully furnished and great, helpful staff. Small, decent gym, good WiFi, and good breakfast. Also free coffee or tea offered in the afternoon. I would definitely stay again.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel is a lovely property and the staff were particularly helpful. There were 3 things that I found particularly disappointing. Firstly, the food and beverage services at the Spice Garden (breakfast and dinner) were very ordinary. The coffee and tea were awful, the breakfast very average quality. One evening meal I had the food equally poor, especially considering the USD prices charged. Along the same lines, the spa prices were western prices in USD - a 1 hour treatment charging USD50 (did not use so cannot comment on the quality, but this seems ridiculous in Myanmar). The other disappointment was the one window to the room faced on to a grungy building which meant no natural light at all to our room. If they could improve the F&B quality then I would probably give this place a 5 rating.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

TJS, West Chester, OH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, boutique. oasis-like hotel. Great, friendly, helpful staff. Really enjoyed our stay.
Stayed 3 nights in Feb 2019

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mandalays best
I doubt i will ever stay elsewhere in mandalay... After several disappointing choices i happened across this place and it was just wonderful albeit pricey for mandalay.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Getaway to Mandalay
A well run, nice little hotel.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little gem in the center of mandalay. Peaceful and elegant, attention to detail. Really wonderful.
Stayed 1 night in Feb 2019

10/10 Excellent

Tony, Yangon, Myanmar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was always there to see to your comfort. The grounds on which this boutique hotel on are beautiful and make you feel as though you are in the middle of the quaint rainforests of Myanmar even though you are in the heart of Mandalay. Upon arrival washcloths and juice are the norm as well as cocktail hour by the pool upon your arrival back for the day. I will definitely be staying at this place when I come back to Mandalay.
Stayed 2 nights in Nov 2018

10/10 Excellent

Steven Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Staff were great Good in Spice Garden Restaurant- superb, we have eaten there every night Rooms on the small size but ok
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic front desk staff. Really charming concept.
Stayed 1 night in Nov 2018

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Little Touches Made it Great.
Loved the hotel, friendly staff, happy to do anything to make your stay the best. Great little pool and loungers, good gym with free water and towel, free cocktails, a choice of three, between 6.30-7.30 (drink as much as you can during that happy hour), breakfast a bit samey but good, restaurant Indian, not entirely happy with that as very limited international choices and I did not notice a single Indian customer! Only complaint is that there was no book in the rooms indicating their full range of facilities. I missed out on a workout in the Gym for two days because it is tucked away and I didn’t know it was there! Location wasn’t perfect being a little off the beaten track but otherwise a superb boutique hotel with many little extras to increase one’s comfort.
Stayed 4 nights in Oct 2018