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Occidental Puerto Banus

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Occidental Puerto Banus

Seasonal outdoor pool, pool umbrellas, pool loungers
Premium bedding, minibar, in-room safe, blackout curtains
Front of property
Premium bedding, minibar, in-room safe, blackout curtains
Daily buffet breakfast (EUR 20 per person)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
Avenida Rotary Internacional s/n, Puerto Banus, Marbella, Malaga, 29660
  • Puerto Banús Marina
    4 min walk
  • El Corte Ingles Shopping Center
    5 min walk
  • Centro Plaza
    8 min walk
  • Málaga (AGP)
    47 min drive

Room options

View all photos for Superior Triple Room (2+1)

Premium bedding, minibar, in-room safe, blackout curtains

Superior Triple Room (2+1)

  • 39 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Suite (Superior)

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite (Superior)

  • 67 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room (Superior 2+2)

Premium bedding, minibar, in-room safe, blackout curtains

Deluxe Room (Superior 2+2)

  • 53 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Triple Room

Premium bedding, minibar, in-room safe, blackout curtains

Superior Triple Room

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, blackout curtains

Superior Room

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite (Superior 2+1)

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite (Superior 2+1)

  • 67 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite (Superior 2+2)

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite (Superior 2+2)

  • 67 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room (Superior 2+1)

Premium bedding, minibar, in-room safe, blackout curtains

Deluxe Room (Superior 2+1)

  • 54 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room (Superior)

Premium bedding, minibar, in-room safe, blackout curtains

Deluxe Room (Superior)

  • 54 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

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About this property

Occidental Puerto Banus

Family-friendly Marbella hotel in Puerto Banús with 3 restaurants
Along with 3 restaurants, this hotel has a bar/lounge and a poolside bar. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking. Housekeeping is available on request.
Occidental Puerto Banus offers 291 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower, bidets and hairdryers. An iron/ironing board, change of towels and change of bedsheets can be requested. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Occidental Puerto Banus. During your stay, you're just a quick walk from Puerto Banús Marina. Free WiFi in public areas, 3 restaurants and a poolside bar are available.
  • Free WiFi
  • Enjoy a bite to eat at Restaurante Buffet, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Puerto Banús Marina and 5 minutes on foot from El Corte Ingles Shopping Center
Occidental Puerto Banus offers its guests a seasonal outdoor pool and a children's pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Occidental Puerto Banus. For a fee, parking is available. A complete renovation of Occidental Puerto Banus was completed in June 2022.

Smoking is allowed in designated areas at this 4-star Marbella hotel.

For a fee, guests can enjoy a buffet breakfast daily from 8:30 AM to 10:30 AM.
Restaurante Buffet – This buffet restaurant specialises in international cuisine and serves breakfast and dinner.
Trattoria La Dolce Vita – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
Breeze Gastro Bar Piscina – This poolside rooftop bar specialises in local and international cuisine and serves brunch and lunch. Open daily.
Lobby Bar – On-site bar. Open daily.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:30 AM to 10:30 AM for a fee: EUR 20 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Breeze Gastro Bar Piscina
  • Lobby Bar
  • Restaurante Buffet
  • Trattoria La Dolce Vita

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • Free cot
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • Built in 1991
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Reception hall
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Dining table
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in Half Board rates on December 31, 2023 receive breakfast and lunch.

Renovations and closures

The following facilities or services will be unavailable from October 27 2024 to April 1 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 per person
  • Self-parking fee: EUR 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in March and close in October.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Marbella PYR
Hotel PYR
Hotel PYR Marbella
Marbella Hotel PYR
Marbella PYR
Marbella PYR Hotel
PYR Hotel
PYR Hotel Marbella
PYR Marbella
PYR Marbella Hotel
Hotel PYR Marbella
Occidental Puerto Banus Hotel
Occidental Puerto Banus Marbella
Occidental Puerto Banus Hotel Marbella

Occidental Puerto Banus Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 183 out of 283 reviews" "
Rating 8 - Good. 63 out of 283 reviews" "
Rating 6 - Okay. 22 out of 283 reviews" "
Rating 4 - Poor. 7 out of 283 reviews" "
Rating 2 - Terrible. 8 out of 283 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nour, Orleans

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Not my first time and definitely not my last! Great location, clean and great customer service
Stayed 7 nights in Aug 2024

10/10 Excellent

Rashed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 17 nights in Jul 2024

10/10 Excellent

Aoife

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

6/10 Okay

Carlos

Travelled with family
Liked: Cleanliness, room comfort
Service to be improved
We had booked a room for 3. 2 single bed + sofa bed. We arrived and the room was not set accordingly. 2 single beds were attached as 1 dble and the sofa bed was not set for the 3 rd guest. We had to ask for it on our way out for dinner. When back at 11pm, the 3rd bed was still not set and we had to wait till 12am. Water in the shower was not stable. It turns cold in the middle of the shower. No amenities in the room. We asked for 1 hour late checkout which was approved, then we had someone knocking at our door 1/2 an hour in advance asking us to leave! I understand it’s high season, but service should be up to the standard of the hotel rating and housekeeping should be improved.
Stayed 4 nights in Aug 2024

10/10 Excellent

Mohammed

Stayed 2 nights in Aug 2024

10/10 Excellent

Bouchra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
I recommend this property and the staff was very good 👍
Stayed 7 nights in Jul 2024

10/10 Excellent

marisel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is located centrally
Stayed 3 nights in Aug 2024

10/10 Excellent

Fetouh

Stayed 7 nights in Jul 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Manhal

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marbella
Nice Hotel, walking distance to marina
Stayed 7 nights in Mar 2024

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
They didn’t help with the luggage in check out
Stayed 2 nights in Jul 2024

4/10 Poor

Suzan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdated. AC did not work. Service was fair to poor.
Stayed 3 nights in Jul 2024

4/10 Poor

Lydia

Liked: Cleanliness
Disliked: Staff & service
the staff was kind of rude and didnt want to help with much
Stayed 4 nights in Jul 2024

10/10 Excellent

William

Stayed 4 nights in Jul 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I Just like this place
I stayed here last year about the same time and I only return to Hotels I really like. Great public areas and a large breakfast buffet it's walking distance from bars, restaurants and beach clubs but peaceful enough to rest. I'm 99% I will be going back to Puerto Banus in August and will be staying at Hotel Occidental.
Stayed 5 nights in Jun 2024

8/10 Good

Britney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfectly situated near popular dining options and a short walk to the Puerto Banús designer shopping strip. Overall the room was quite spacious and relatively modern. The breakfast buffet served a variety of breakfast options (eggs, bacon, breads, yogurts, fruits, etc). The pool area was also quite nice and has an outdoor bar. The frozen margaritas were great! Only cons about this hotel were: The front desk personnel upon check-in wasn’t very friendly at all. He seemed a bit cold and annoyed actually. If you’re renting a car, the only parking available is in the garage, which was roughly $28 per day. There was also no drinking water provided in the room. Overall I rate the hotel and experience an 8/10.
Stayed 4 nights in Jun 2024

10/10 Excellent

Izabela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Contemporary property and very clean. Close to all the Puerto Banus has to offer. Excellent buffet breakfast. All around an excellent property.
Stayed 6 nights in Jul 2024

10/10 Excellent

Kelly Ann

Stayed 3 nights in Jul 2024

6/10 Okay

Regina, Belmont

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The amount of perfume they stay in air will make you gag. They also allow smoking IN the rooms so be prepared not to breathe
Stayed 1 night in Jul 2024

2/10 Terrible

Knarik

I left the hotel and just couple of hours I realized that left my bag with clothes and sunglasses called the hotel they said sand email with information, I asked my friend to go and get it but they said there wasn’t anything left, it was worth of almost $6000, very disappointed, be extra careful don’t forget anything they won’t give it back
Stayed 4 nights in Jul 2024

6/10 Okay

Hamad

Travelled with family
Liked: Staff & service, amenities
Nothing
Stayed 7 nights in Jul 2024

10/10 Excellent

Betty

Stayed 2 nights in Jul 2024

10/10 Excellent

Sanaz

Stayed 4 nights in Jun 2024

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location Spotless Staff friendly and very helpful
Stayed 3 nights in Jul 2024