4/10 – Schlecht
Jose P.
25. März 2025
Bad property management
This property was not ready by the check-in time. I was requested to give them an additional 30 minutes, but by the time we arrived, the cleaning crew was still working and needed an extra hour. They took the towels as they were not dry. The pool person was called for an extra service and it was not cleaned after the previous traveler left. We requested a late check-out, but the cleaning crew was not informed, so they showed up while we were still in the property and requested access to start washing the towels to avoid having the same issue they had with us, even though the property was not rented until a day after. We ended up leaving around 3:00 pm and not at 7:00 pm as we planned.
Jose P.
Aufenthalt von 4 Nächten im März 2025