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Carols Beau Rivage Hotel

5.0 star property

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Photo gallery for Carols Beau Rivage Hotel

Private beach
Private beach
Private beach
Indoor pool, outdoor pool
Standard Double or Twin Room | View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • On private beach
  • Spa
  • All-inclusive
  • Bar
  • Parking included

Explore the area

Map
El-Obayed Bay, Marsa Matruh
  • Ubayyad Beach
    ‪15 min walk‬
  • Agiiba Beach
    ‪8 min drive‬
  • Marsa Matruh Beach
    ‪35 min drive‬
  • Marsa Matruh (MUH)
    ‪32 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, in-room safe, desk, bed sheets

Standard Double or Twin Room

  • 36 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room, Sea View

Deluxe Double or Twin Room, Sea View | Minibar, in-room safe, desk, bed sheets

Deluxe Double or Twin Room, Sea View

  • 36 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms | Minibar, in-room safe, desk, bed sheets

Executive Suite, 2 Bedrooms

  • 140 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, bed sheets

Junior Suite, 1 King Bed

  • 65 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

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About this property

Carols Beau Rivage Hotel

Luxury resort on the beach, with outdoor pool
Catch some rays on Carols Beau Rivage Hotel's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
Carols Beau Rivage Hotel offers 289 accommodations with minibars and a safe. Rooms open to furnished patios. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

A private beach and a health club are featured at the resort. An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Cleopatra Spa & Wellness. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room.
During your stay at Carols Beau Rivage Hotel, you'll be within walking distance of Ubayyad Beach. Enjoy features like free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy international cuisine at La Veranda Main, one of the property's 3 restaurants and 2 bars/lounges
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to massages at Cleopatra Spa & Wellness
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, a gym and a playground
  • Just a 3-minute drive from Ubayyad Beach and 8 minutes from Agiiba Beach
  • Local-area shuttle service available for a fee
Some rates at Carols Beau Rivage Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Carols Beau Rivage Hotel such as a complimentary children's club and an outdoor pool.

There are 3 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This luxury resort also offers a children's pool and a health club. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Marsa Matruh resort.

La Veranda Main – This restaurant specialises in international cuisine.
Siwa – This bar is located by the pool.
Yanni – On-site lobby lounge.
Arabesque Oriental – This restaurant specialises in Middle Eastern cuisine.
Octopus Sea Food – This restaurant specialises in seafood.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Carols Beau Rivage Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and select beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

Arabic, English, Italian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Arabesque Oriental
  • La Veranda Main
  • Octopus Sea Food
  • Siwa
  • Yanni

Things to do

  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Playground

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On a private beach

Full-service spa

  • Massage
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Carols Beau Rivage Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 10.0 per night.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher
Carols Beau Rivage Hotel offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Carols Beau Rivage Hotel Marsa Matruh
Carols Beau Rivage Hotel
Carols Beau Rivage Marsa Matruh
Carols Beau Rivage
Carols Beau Rivage sa Matruh
Carols Beau Rivage Resort
Carols Beau Rivage Hotel Resort
Carols Beau Rivage Hotel Marsa Matruh
Carols Beau Rivage Hotel Resort Marsa Matruh

Carols Beau Rivage Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 20 out of 49 reviews
Rating 8 - Good. 13 out of 49 reviews
Rating 6 - Okay. 7 out of 49 reviews
Rating 4 - Poor. 6 out of 49 reviews
Rating 2 - Terrible. 3 out of 49 reviews

8.4/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the beach and the sea, but it would be better if the hotel could find a way to remove the seaweed. The beach towels provided by the hotel were disappointing, as they had many large, unsightly stains. On the positive side, we appreciated the all-inclusive services and the friendly staff at the bars who served drinks. It would be helpful if the hotel could include more options, like ice cream, in the all-inclusive package. The three daily meals were good, and the restaurant staff were very nice. However, the hotel could improve by offering more variety and ensuring that the bakery items are fresh daily. A major drawback was the lack of reliable WiFi. Although the hotel claimed it was available in the lobby and other open areas, it rarely worked. While the hotel responded promptly to my requests for repairs, I noticed that when issues were reported by the housekeeping staff, they were often ignored.
Stayed 1 night in Jun 2024

10/10 Excellent

Errol

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to go. I will go again 💯💪🙏
Stayed 3 nights in Jun 2024

8/10 Good

gehan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

2/10 Terrible

Kiran

Stayed 1 night in Oct 2022

10/10 Excellent

Khaled

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
We had the most amazing family time. Staff is great , hotel very clean , service is excellent. we arrived around 12:30 PM , and staff checked us in already. Also the rooms booked were garden view , and they got us pool/sea view. It goes without saying the beach there is insane. Overall it was a wonderful time spent , and am glad Carols is still maintaining their quality lever.
Stayed 2 nights in Aug 2022

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 4 nights in Jul 2022

4/10 Poor

Amr

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very old room furniture that is in a very bad condition, fridge not working, closets and beds almost expired. in general whole hotel needs renovation. level of cleanliness for rooms, restaurants, public toilets very poor. All inclusive offering extremely poor, no bottle of water could be provided but have to go get from water dispenser, no fresh juices, no ice creams, coffee is provided in Nescafe classic only, food quality very poor. staff doesn't help. staff appearance and cleanliness very poor. while hotel pricing is high. hotel should be max 3 starts hotel not 5 at all.
Stayed 3 nights in Jul 2022

8/10 Good

hassan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful beach , spacious rooms ,
Stayed 3 nights in Jun 2022

8/10 Good

Fayek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and secluded but means of transportation to the city Are very limited. Dining as a whole was less than what is expected at a classified as a 5 stars hotel. Friendly staff and very helpful. Beautiful beach, white sand and turquoise water .
Stayed 4 nights in Apr 2022

8/10 Good

Hani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carols Hotel Marsa Matrouh
The site is very well kept. Beach clean except the presence of Burka women in the water (what a shame). Room comfortable and clean. Restaurant more or less organized. Behaviour of some guests was against basic hygiene for Covide-19. Asked for an orange juice and was offered TANG (what a shame for a 5 stars Hotel) I booked 3 rooms sea view and I was given swimming pool view. with a sarcastic comment :look at your left and you will see the sea. I was never given a sea view in spite of paying for it.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Child Friendly and lovely beach.
Beautiful beach and very child friendly. Lovely food. We went out of season so it was very quite which was good for us. The service was sometimes slow but the food was good. I personally found the beds a little hard but others might be fine with them.
Stayed 1 night in Oct 2021

6/10 Okay

Mohamed

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel is nice as well as the beach. They charge premium rates which are understandable, however, you don’t get the service equal to the premium rates, and here are some: - The staff is nice and helpful with extra security at the gate and the hotel entrance, however, the front desk only treats you well if you are a foreigner or a tourist, if you are a local, they treat you well but not so good. - You have to pay extra if you want to get your clothes ironed as the rooms don’t have any iron boards or iron which is kinda off for the rate they charge. - There is no Microwave in your room to use. - This is one of the shocking news and made me not pleased which they do not have WiFi in the rooms, ONLY available at the bar so if you are a traveler like me and do not have a local network, you are kinda stuck. Or you have to walk to the bar to use the wifi which is a little distance from the room. - The restaurant and the breakfast bar are very limited if there are few guests at the hotel. If I pay premium rates, I should expect premium service no matter what. I end up driving to the town(which is 30 minutes away) to get some food. On the good side, the hotel is clean and the view is amazing. They do have an outdoor pool and an indoor as well. Also, they offer free beach tools if needed. Overall was nice and I would be ok with everything if I don’t have to pay premium rates.
Stayed 3 nights in Oct 2021

2/10 Terrible

Shereef, Dearborn

Travelled with family and small children
Liked: Cleanliness
The beach is amazing but everything else is terrible! For a hotel that thinks it’s 5 star the restaurant chef is really bad. If you are eating meat one piece would be too salty the other would have no salt That plate you thought was called macaroni béchamel is actually black paper with the side of pasta! Toooo spicy!!! Also, the beef burgers are actually salt a little beef. They serve stale bakery/pastries. For example, the croissants were stale on our first breakfast but were amazing on our next but then stale again!! 2 people in my group got sick eating 2 different meals on 2 different days! The staff are really underpaid and it shows! If they smile they expect you to reach for your money tree and give away money! Staff are really polite and almost always helpful but you can’t pause for awkward silence after each interaction waiting to be paid tips! In my opinion, the beach towel person is the best! He does his job well, cleans your seats, sets towels on them and don’t wait. If you want to to him you’ll have to go back to his towel booth. He also cares about the environment. I’ve seen him chase after litter and plastic before reaching the sea! Amazing person. My mom is a regular there and she even said the kitchen was really bad this stay. I really hope they improve. The hotel is amazing but they need to fix things before it’s too late
Stayed 3 nights in Sep 2021

10/10 Excellent

Tamer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

4/10 Poor

anthony

Disliked: Cleanliness, property conditions & facilities, room comfort
OVERPRICED DIDNT RECOMMENDED
Food wasn't good i had a Gastroenteritis is a short-term illness triggered by the infection and inflammation of the digestive system from the low quality food, only desserts and fruits were good , not all staff friendly , i didn't feel welcomed. I feel like the price is only for the sea which was so good and clean , and the view ,it was the worst experience ever , the food was
Stayed 2 nights in Sep 2021

10/10 Excellent

sherif

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing more than perfect also the beach and pool was amazing
Stayed 3 nights in Sep 2021

10/10 Excellent

Kamel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

4/10 Poor

Mohamed

Travelled with family
Disliked: Staff & service
Overpriced
Food wasn't good, only desserts and fruits were good , not all staff friendly , i didn't feel welcomed. I feel like the price is only for the sea which was so good and clean , and the view
Stayed 1 night in Aug 2021

4/10 Poor

Anwar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so good 😩 Reception response is very very bad, Reception staff do not have the best in dealing with guests and do not respond to their requests Shuttle bus 🚌 not available ! Room air conditioning is a lot of malfunctions and is not working properly
Stayed 3 nights in Jun 2021

10/10 Excellent

Amr

Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I have a problem with you
Stayed 2 nights in May 2021

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good location, with unfortunately limited quality services
Stayed 2 nights in May 2021

8/10 Good

Stepan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great surprise on Egyptian Mediterranean
The resort has a sort of bay, so it lacks the bad conditions for swimming with undecurrents and high waves that is is so usual on Egyptian Mediterranean. Here not, You can enjoy swimming on white sand beach and turquoise water fully. Also the swimming pool is conveniently large, the overall feeling is very good once You are inside the resort, albeit the first impression from outside could be opposite. The resort matches Red Sea standards, I highly recommend especially outside the main season for Egyptians (june to september), april, may, and october can be very nice here.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the only required to set buses to transfer people to downtown or to nice places to visit
Stayed 4 nights in Apr 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Food and waiting service poor, beds tired and uncomfortable.
Stayed 1 night in Nov 2018