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Novotel Marseille Vieux Port

4.0 star property

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Photo gallery for Novotel Marseille Vieux Port

Spa
In-room safe, desk, blackout curtains, soundproofing
Exterior
Seasonal outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas
View from property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Pet-friendly
  • Room service

Explore the area

Map
36 Boulevard Charles Livon, Marseille, Bouches-du-Rhone, 13007
  • Old Port of Marseille
    ‪11 min walk‬
  • Museum of European and Mediterranean Civilisations
    ‪4 min drive‬
  • Grand Port Maritime de Marseille
    ‪6 min drive‬
  • Marseille (MRS-Marseille - Provence)
    ‪21 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed with Sofa bed

Executive Room, 1 Double Bed with Sofa bed | In-room safe, desk, blackout curtains, soundproofing

Executive Room, 1 Double Bed with Sofa bed

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Classic Room, 1 Double Bed with Sofa bed

In-room safe, desk, blackout curtains, soundproofing

Classic Room, 1 Double Bed with Sofa bed

  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Double Bed with Sofa bed

Classic Room, 1 Double Bed with Sofa bed | In-room safe, desk, blackout curtains, soundproofing

Classic Room, 1 Double Bed with Sofa bed

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | In-room safe, desk, blackout curtains, soundproofing

Classic Room, 1 Double Bed

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking

Superior Room, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, blackout curtains, soundproofing

Superior Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Superior Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Harbour View

Deluxe Room, 1 Queen Bed, Harbour View | City view

Deluxe Room, 1 Queen Bed, Harbour View

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Reception

Radisson Blu Hotel, Marseille Vieux Port

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, (1073)
The price is CHF 229
for 1 room
includes taxes & fees
10 Apr - 11 Apr
Radisson Blu Hotel, Marseille Vieux Port

About this property

Novotel Marseille Vieux Port

Eco-certified hotel with 24-hour fitness centre and seasonal outdoor pool
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available on request.
Novotel Marseille Vieux Port offers 110 accommodations with a safe and complimentary bottles of water. 94-cm LCD televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Marseille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Fridges, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the overall property condition at Novotel Marseille Vieux Port. During your stay, you're just a quick walk from Fort Saint Nicholas. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy French cuisine and a poolside location while dining at Magâté
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Old Port of Marseille and 5 minutes from Velodrome Stadium
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Novotel Marseille Vieux Port offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 1184 square feet (110 square metres) and includes conference space. A terrace, multilingual staff, and dry cleaning/laundry services are also featured at the eco-certified Novotel Marseille Vieux Port. For a fee, parking is available.

This 4-star Marseille hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Magâté – This poolside restaurant specialises in French cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Magâté – On-site bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (EUR 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Magâté
  • Magâté

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Refrigerator on request
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,184 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Lift (79 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 94-cm LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 31 October to 15 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.25 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23 per person
  • Covered self-parking fee: EUR 25 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Pool access available from 8:00 AM to 8:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Marseille Vieux Port Novotel
Novotel Hotel Marseille Vieux Port
Novotel Marseille Vieux Port
Accor Marseille Vieux Port
Marseille Novotel
Novotel Marseille Vieux Port Hotel Marseille
Novotel Marseille Vieux Port Hotel
Novotel Marseille Vieux Port Hotel
Novotel Marseille Vieux Port Marseille
Novotel Marseille Vieux Port Hotel Marseille

Novotel Marseille Vieux Port Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 258 out of 791 reviews
Rating 8 - Good. 337 out of 791 reviews
Rating 6 - Okay. 132 out of 791 reviews
Rating 4 - Poor. 51 out of 791 reviews
Rating 2 - Terrible. 13 out of 791 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

KA WING KELVIN

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Extremely Disappointing Stay for a Global Chain I am deeply disappointed with my recent stay at this hotel, especially given that it is part of a well-known global chain with properties in many countries and cities. The experience fell far below the standards I expected from such a reputable brand. There was mould in the bathtub, which was both unpleasant and unhygienic. The hair dryer’s casing was broken, rendering it unsafe to use. The ventilation fan was covered in thick dust, suggesting a lack of proper cleaning and maintenance. To make matters worse, several wall fixtures were loose and appeared at risk of falling, which was a serious safety concern. For a global brand, this level of neglect is unacceptable. I hope the management takes urgent steps to address these issues, as they do not reflect the standards one would expect from an international hotel chain. Until improvements are made, I cannot recommend this property.
Stayed 1 night in Nov 2024

8/10 Good

SUZANNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel with Plenty of Space in Room
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Anamilena

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel had the best location. BUT…. The Staff,EXCEPT Solange, who was very kind and helpfull, needs training to be more helpful to guests. Also, the hotel needs an URGENT remodeling/refurnish of the bathrooms. DISGUSTING! Mold all Over it! Can’t understand how come a hotel chain as Novotel allows the hotel operador function with áreas in such a poor condition. The lamp bulb on the desk was “intermitent”. Fixed but not for long.
All the Bathroom has Mold
Stayed 2 nights in Sep 2024

4/10 Poor

Kim

Disliked: Cleanliness, property conditions & facilities, room comfort
Dated hotel inside and out. The room furnishings were so low plastic garbage cans that are very small and so cheap they don’t open. The towels were old and worn. Asked for more water for the room the only suggestion was walk to a market. The restaurants were closed I even tried to buy a bottle. Felt like a budget one star hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael, Savannah

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location !!! Great Pool !!
Stayed 2 nights in Aug 2024

8/10 Good

Miguel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good! thank you
Stayed 1 night in Aug 2024

6/10 Okay

Gregory

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Ok
Air conditioning didn’t work in room. Couldn’t check in until 4pm when 3pm was advertised
Stayed 1 night in Aug 2024

6/10 Okay

Soumeya

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 2 nights in May 2024

4/10 Poor

Georgia

Travelled with partner
Liked: Staff & service
We were entirely dissatisfied with the Queen room we were given. It was on the ground floor, in a dingy area of the hotel with no view and no natural light. The room itself was dated and unappealing. We would not stay here again.
Stayed 1 night in May 2024

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Andrew

Travelled with family and small children
Room was hot and nothing special for the price / good location and clean
Stayed 1 night in Mar 2024

8/10 Good

Goang-Tay, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Atena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stuff, clean room, delicious breakfast. Close to old port.

10/10 Excellent

Margot

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location between the Old Port and the coastal area along, with great views of the port and fort etc, and walking distance to everywhere. Great modern facilities with lovely outside bar terrace, pool, attractive foyer area etc. Staff were all so friendly, on the desk, at the bar, cleaning staff. Had standard room, was just fine although not great view - would go for the deluxe port view next time, and there will be a next time.
Stayed 3 nights in Sep 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from room service and the servers. Armin and Mustafa were amazing servers. Thank you all for making us feel comfortable in your hotel.
Stayed 3 nights in Aug 2023

6/10 Okay

Gavin

Liked: Staff & service
Stayed 1 night in Jul 2023

8/10 Good

Morag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2023

10/10 Excellent

STEPHANIE YOLANDE MARIE-PAULE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

8/10 Good

Patrick

Liked: Staff & service
Stayed 3 nights in Jul 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 4 nights in Jun 2023

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Novotel Vieux Port Exellent
Room was spacious and kept very clean. Buffet breakfast was great. Lots to choose from. Location was excellent.Away from noise of busy tourist and business area, but within a 15 minute walk of them. Pool was very enjoyable - large with plenty of deck chairs. Great view of Marseille port from terrace. Staff very friendly and helpful. Excellent fitness facility -lots of exercise machines to work out on. Recommended for a pleasant and relaxing stay.
Stayed 4 nights in Apr 2023

8/10 Good

Frank O'Brien, Portland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking to the old port tourist area, a beach and several sunset viewing points.
Stayed 7 nights in Apr 2023

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service
Did not like the hair dryer No space near the bed
Stayed 1 night in Mar 2023