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Quality Inn & Suites

2.5 star property

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Photo gallery for Quality Inn & Suites

Lobby
Lobby
Down duvets, pillow-top beds, desk, laptop workspace
Down duvets, pillow-top beds, desk, laptop workspace
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Pool
  • Housekeeping
  • Gym
  • Laundry

Explore the area

Map
1937 Short Road, Kearneysville, WV, 25430
  • Shepherd University
    ‪11 min drive‬
  • Hollywood Casino at Charles Town Races
    ‪12 min drive‬
  • Harpers Ferry National Historical Park
    ‪21 min drive‬
  • Hagerstown, MD (HGR-Hagerstown Regional)
    ‪35 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Down duvets, pillow-top beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Down duvets, pillow-top beds, desk, laptop workspace

Suite, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Down duvets, pillow-top beds, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Down duvets, pillow-top beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Down duvets, pillow-top beds, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites

Hotel in Kearneysville with free breakfast and 24-hour fitness centre
A 24-hour fitness centre, coffee/tea in a common area and a seasonal outdoor pool are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Quality Inn & Suites offers 76 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. Pillowtop beds feature down duvets. Flat-screen televisions come with cable channels.

This Kearneysville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Quality Inn & Suites gets good marks from our customers. During your stay, you'll be close to Chesapeake and Ohio Canal. Features include free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the overall condition of the property and the breakfast
  • 12 minutes by car from Hollywood Casino at Charles Town Races and 6 minutes from Hillside Lake
  • Dogs welcome for a fee
Quality Inn & Suites offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. Free breakfast is available. The business-friendly Quality Inn & Suites also features coffee/tea in common area, laundry facilities, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this Kearneysville hotel.

Guests are served a free buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 10 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Martinsburg
Comfort Suites Martinsburg
Comfort Inn Martinsburg
Martinsburg Comfort Inn
Quality Suites Hotel Martinsburg
Quality Suites Martinsburg
Quality Inn Martinsburg
Quality Martinsburg
Quality Inn Kearneysville
Quality Kearneysville
Quality Inn & Suites Hotel
Quality Inn & Suites Kearneysville
Quality Inn & Suites Hotel Kearneysville

Quality Inn & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 197 out of 740 reviews
Rating 8 - Good. 225 out of 740 reviews
Rating 6 - Okay. 151 out of 740 reviews
Rating 4 - Poor. 88 out of 740 reviews
Rating 2 - Terrible. 79 out of 740 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service
We asked for the room to be cleaned and it wasn't
Stayed 5 nights in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Jackie

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Our stay was comfortable. We don't need anything fancy. We came for a travel football tournament at the local high schools. The free breakfast was delicious, lots of choices. Mini fridge is always great to have in a room. Some outlets on the lamps didn't work and the microwave did not work no matter where I tried to plug it in. The room was pretty dark. No overhead lights at all except in the bathroom, only 3 lamps and all had dull and dim lightbulbs. The main source of light was sunlight and opened curtains. No elevator. But everything else was great. Room was clean and quiet.
Stayed 2 nights in Dec 2024

8/10 Good

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, budget-friendly with minor glitches
My room was clean, but there were some problems. I had looked forward to using the jacuzzi in the room, but it was non-functional. I would have appreciated knowing that before I tried to use it. The heating register was incredibly noisy - I had to turn it of in order to sleep. On the bright side - breakfast was good and the front desk person, Jennifer, was amazing!
Stayed 1 night in Nov 2024

4/10 Poor

Kenneth

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet clogged strong smell
Stayed 1 night in Dec 2024

10/10 Excellent

Teressa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Rashard

Disliked: Cleanliness, staff & service, property conditions & facilities
Room had mold and the toilet was clogged the entire stay
Stayed 3 nights in Nov 2024

4/10 Poor

Kenneth

Travelled with partner
The motel needed some work. The inside hasn’t been maintained and was dirty. They offer a complimentary breakfast from 7am-10am, however, my wife and I managed to get eggs,sausage,and waffles around 8am around 6-8 people weren’t able to get those items or even cream for their coffee. No one was available to replenish anything. The trash cans were full and falling on the floor. I informed the lady at the front desk and she left her post to come in to try to fix the problem. We left before anyone else could eat.
Stayed 1 night in Nov 2024

10/10 Excellent

Teressa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Dawn

Stayed 1 night in Oct 2024

8/10 Good

Mary

Stayed 2 nights in Oct 2024

10/10 Excellent

Rose

Stayed 1 night in Oct 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Room
Room was nice, reasonable price.
Stayed 1 night in Oct 2024

6/10 Okay

Richard

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Not to bad could use a little work like drain in the tub. But all an all not bad
Stayed 4 nights in Oct 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Monica

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very strong mildew odor in hallways and room i had to buy a candle and freshener to be comfortable.
Stayed 2 nights in Oct 2024

8/10 Good

Deborah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
QI
Stayed 3 nights in Sep 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was greT
Stayed 1 night in Sep 2024

4/10 Poor

David

Was very disappointed in my stay. They had permanent residents there that hung out in front & smoked. Had to walk through the smoke to get into lobby. They had dog's in the room next to us that barked at time's during the night & everytime the owners would leave the room. Breakfast through the week was nothing good at all & milk was warm.Lady clerk was rude when we asked for more toilet paper & towels. She acted like it was an inconvenience for her to get them for me.Breakfast wasn't bad on the weekends. Nevertheless we'll probably not stay there again, unless there's nothing else available. VERY DISAPPOINTED!!!!!!!
Stayed 4 nights in Sep 2024

4/10 Poor

Jaime

Disliked: Cleanliness, property conditions & facilities
The floor I was on had a skunk smell. Hotel needs updating.
Stayed 1 night in Sep 2024

6/10 Okay

Teresa

Travelled with partner
Liked: Cleanliness
Our hot water ran the entire time we were there. It was loud. The building was a little on the loud side. There appeared to be "residents". I wish them well but I wanted a more "uplifting" atmosphere.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

4/10 Poor

Cynthia

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was old and needed updating. I went to desk to ask someone to come and fix my phone. No one came. Musty smell in the bathroom. Didn't realize dogs were allowed and I am allergic to dogs. I stayed 1 night but had gone to front desk a few hours after ckin to say that I will be leaving tomorrow and only staying 1 night and not 2. I was charged an early leaving fee. What the?
Stayed 2 nights in Aug 2024

8/10 Good

Cory

Stayed 2 nights in Aug 2024

4/10 Poor

Ferrell

Stayed 1 night in May 2024