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Comfort Hotel Matsuyama

3.0 star property

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Photo gallery for Comfort Hotel Matsuyama

Dining
Combined shower/bathtub, deep-soaking bathtub, free toiletries
Standard Room, 2 Single Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Parking available
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
3-18 Hanazonomachi, Matsuyama, Ehime, 790-0005
  • Matsuyama Castle
    ‪17 min walk‬
  • Matsuyama Castle Ropeway
    ‪19 min walk‬
  • Dogo Onsen
    ‪5 min drive‬
  • Matsuyama (MYJ)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Non Smoking

  • 21 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Comfort Hotel Matsuyama

Hotel in Matsuyama with free breakfast and 24-hour front desk
Along with self parking, this smoke-free hotel has a microwave in a common area and dry cleaning. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-in are on-site.
Comfort Hotel Matsuyama offers 197 accommodations with fireplaces and a safe. Beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries.

This Matsuyama hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Comfort Hotel Matsuyama. During your stay, you're just a quick walk from Ferris Wheel Kururin. Free breakfast, free WiFi in public areas and dry cleaning service are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, locker space and laundry facilities
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Ferris Wheel Kururin and Enkoji Temple
Free breakfast is available daily. WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at Comfort Hotel Matsuyama. Parking is available for a fee.

This 3-star Matsuyama hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (JPY 800 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Bicycle rentals

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: JPY 800 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Hotel Matsuyama Hotel
Comfort Hotel Matsuyama Matsuyama
Comfort Hotel Matsuyama Hotel Matsuyama

Comfort Hotel Matsuyama Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 173 out of 280 reviews
Rating 8 - Good. 82 out of 280 reviews
Rating 6 - Okay. 17 out of 280 reviews
Rating 4 - Poor. 2 out of 280 reviews
Rating 2 - Terrible. 6 out of 280 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Kan

Stayed 2 nights in Nov 2024

6/10 Okay

Johanne

Travelled with group
Liked: Cleanliness, property conditions & facilities
The hotel was very comfortable and the breakfast was ok. However we didn’t appreciate the self check-in and although the staff was available to guide us, they were not overly friendly. It felt like we were disturbing them. That aside, I would recommend the hotel as it is very well located.
Stayed 2 nights in Oct 2024

10/10 Excellent

Wojciech

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very spacious especially considering japan standards. Well equiped and breakfast is included. Very convenient for public transport -just a few minutes walking to the station. Staff at the frint desk helped us with ordering taxi when it was raining. Brillisnt hotel, great staff and woukd stay ahain.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel in the perfect location. Close to food; shopping and transport! And the breakfast is good!
Stayed 5 nights in Sep 2024

8/10 Good

Timothy, Silver Spring

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the thermostat was in Japanese script only
Stayed 3 nights in Sep 2024

8/10 Good

Timothy, Silver Spring

Liked: Cleanliness, staff & service, property conditions & facilities
one problem was that the thermostat was only in the Japanese script. I need English.
Stayed 7 nights in Sep 2024

10/10 Excellent

Kaoru

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean, easy access.
Stayed 9 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
다음에도 여기 갈게요~
조식 포함되어 있어서 가격 대비 서비스가 좋아요~~^^ 아이가 아침에 일어나지 못해서 간단하게 도시락으로 아침식사 할 수 있었습니다. 조식도 맛있습니다 직원분들도 친절합니다 자전거 대여 서비스도 유용합니다. 비품. 침구 깨끗해서 믿고 지낼 수 있어 좋아요. 청소 상태 깨끗했어요 전반적으로 아주 만족합니다~^^
Stayed 3 nights in Jul 2024

8/10 Good

Kwok Chuen

Close to the station and castle
Stayed 3 nights in Jul 2024

10/10 Excellent

Hiromi Murakami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is an information of the staff recommended restaurant!
Stayed 3 nights in Jul 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Half block from the tram station that takes you to many tourist sites. Included breakfast is good. Desk staff courteous a make efforts to deal with language issues. Three washer/dryer machines with online status (in use/open) were used and saved a lot from the hotel’s laundry service.
Stayed 4 nights in Jun 2024

8/10 Good

Cynthia L

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel, good location, breakfast just mah
The hotel was and room was nice. The staff was nice and I liked the location. The only downfall was the breakfast. Of all the breakfasts I had in Japan this was the worse. The hotel is close to the Matsuyama City station and short distance to a nice walking area. Can walk to the Castle too. B Close to a great covered shopping area too.
Stayed 11 nights in Apr 2024

8/10 Good

Brandon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast could be better
Stayed 2 nights in May 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Dongjun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super central location close to everything. Clean, modern hotel. Good Breakfast. Free convenient luggage locker.
Stayed 1 night in Apr 2024

8/10 Good

SUN HYE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located and great staffs.
Stayed 2 nights in Feb 2024

10/10 Excellent

Gregory, Fort Worth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was super clean and the breakfast covered all the bases for being included in the lodging cost.
Stayed 1 night in Nov 2023

8/10 Good

Merran

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Rooms are very comfortable and surprisingly large for a Japanese hotel. Good luggage storage system. Library area very pleasant to relax and have a drink while waiting to check in We were lucky enough to get one of only 5 parking spots on site Near Tram stop for Dogo Onsen.
Stayed 1 night in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relatively large room for Japan. Breakfast was pretty good.
Stayed 3 nights in Oct 2023

8/10 Good

SUI BING CLARE

Liked: Cleanliness
Stayed 1 night in Sep 2023

8/10 Good

Loh

Stayed 1 night in Sep 2023

6/10 Okay

Katina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel was very clean and had a nice breakfast. We booked a room for 2 adults and 2 teenagers, yet they only provided 2 towels and 2 pillows. The front desk staff was able to get us additional towels but said the hotel ran out of pillows. How does a hotel not buy enough pillows for their rooms? If only going to prepare room for 2 guests, then they shouldn’t book for 4. We made the reservation months in advance, so plenty of time to prepare. Ultimately, lack of pillows and small beds made for a poor night sleep. The parking lot options are a few blocks away, so also not the most convenient for carrying luggage.
Stayed 1 night in Aug 2023

10/10 Excellent

Yuko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Les Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is close to the Matsuyama City Station. Breakfast is awesome. Friendly and helpful staff.
Stayed 3 nights in Aug 2023

10/10 Excellent

Kristy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super new and clean hotel, small rooms but it’s got everything we need, especially with the laundry facility. Only downside is parking not that convenient but otherwise perfect stay!
Stayed 3 nights in Jul 2023