Waldhotel Unspunnen

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Waldhotel Unspunnen

View from room
Exterior
Family Quadruple Room | In-room safe, individually furnished, free WiFi, bed sheets
Reception
Bar (on property)

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Housekeeping
  • Laundry
  • Pet-friendly
  • Parking included

Explore the area

Map
Wagnerenstrasse 15, Matten bei Interlaken, BE, 3800
  • Seilpark Interlaken
    5 min walk
  • Heimwehfluh
    12 min walk
  • Mystery Rooms
    14 min walk
  • Bern (BRN-Belp)
    38 min drive

Room options

Standard Twin Room, Balcony

  • 12 sq m
  • Sleeps 3
  • 2 Single Beds

Family Quadruple Room

  • 18 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

Standard Twin Room

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Single Room, Balcony

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Triple Room, Balcony

  • 18 sq m
  • Sleeps 3
  • 3 Single Beds

Standard Quadruple Room

  • 18 sq m
  • Sleeps 4
  • 4 Single Beds

Standard Triple Room

  • 15 sq m
  • Sleeps 3
  • 3 Single Beds

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About this property

Waldhotel Unspunnen

Hotel with free parking, near Mystery Rooms
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, conference space, laundry facilities and tour/ticket assistance are on-site.
Waldhotel Unspunnen offers 29 accommodations with a safe and shared/communal kitchens. Each accommodation is individually furnished. LCD televisions come with cable channels.

Bathrooms include baths or showers and hairdryers. This Matten bei Interlaken hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Waldhotel Unspunnen. During your stay, you're just a quick walk from Seilpark Interlaken. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, meeting rooms and conference space
  • On-site recreation includes hiking/biking trails, mountain biking and bicycles to rent
  • Just a 2-minute drive from Mystery Rooms and 7 minutes from Lake Brienz
  • Pets welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 538 square feet (50 square metres) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at Waldhotel Unspunnen. Free self parking is available.

This Matten bei Interlaken hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Waldhotel Unspunnen has a restaurant on site.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 19 for adults and CHF 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 538 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Shared kitchen access

More

  • Electrical adapters
  • Heating
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Please note, that the front door of the hotel may be closed before 3 PM. Please contact hotel in advance if baggage storage is necessary before Check-In.

Renovations and closures

The property is closed between 30 September and 12 February.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 10 per pet, per night
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for CHF 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 19 for adults and from CHF 10 for children
  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Waldhotel Unspunnen
Waldhotel Unspunnen Hotel Matten bei Interlaken
Waldhotel Unspunnen Matten bei Interlaken
Waldhotel Unspunnen Matten be
Waldhotel Unspunnen Hotel
Waldhotel Unspunnen Matten bei Interlaken
Waldhotel Unspunnen Hotel Matten bei Interlaken

Waldhotel Unspunnen Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 40 out of 110 reviews" "
Rating 8 - Good. 41 out of 110 reviews" "
Rating 6 - Okay. 16 out of 110 reviews" "
Rating 4 - Poor. 8 out of 110 reviews" "
Rating 2 - Terrible. 5 out of 110 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Nelda Marie

Disliked: Cleanliness
It was okay nothing fancy .
Stayed 2 nights in Aug 2024

6/10 Okay

Ravi

Same breakfast and refilling some of the items. Cleanliness is missing & if we open the windows, bugs coming inside. If we close the window, it’s suffocating. Very average pl.
Stayed 4 nights in Aug 2024

6/10 Okay

Nagaraju

Travelled with family
Liked: Staff & service
Rooms and Bathrooms are very small.
Stayed 4 nights in Aug 2024

6/10 Okay

Emad

Liked: Staff & service
Needs air conditioner
Stayed 4 nights in Aug 2024

6/10 Okay

Jose

Travelled with family
If you have a car or like to walk on roads with no sidewalk and hilly this is your place. Otherwise stay in town.
Stayed 5 nights in Jul 2024

10/10 Excellent

Arup

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding breakfast
Stayed 3 nights in Jul 2024

10/10 Excellent

Dorothy Joy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly, helpful and knowledgeable. Would highly recommend this hotel.
Stayed 3 nights in Jul 2024

8/10 Good

Imelda

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great if you have a car, free parking space for hotel guest but it will be quite a steep walk up if you don’t have a car. Staff are nice and friendly. Room is clean and good size. Huge beautiful balcony overlooking The Ruebach beer distillery and a nice view of a nearby village and hill. No air conditioner, you can open the windows and hear all the cars passing by the nearby highway plus the flies come inside the room and in the open breakfast dining area.
Stayed 3 nights in Jul 2024

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stefan and his staff were lovely. They went out of their way at every turn to accommodate us and make us feel welcome. When Stefan learned that we would be checking out before breakfast started, he asked us what we liked and made us a to-go bag. The kindest. Thank you!
Stayed 3 nights in Jul 2024

4/10 Poor

Ranjay

Travelled with family
Average 2* hotel
No AC, room was hot couldn’t sleep, hotel provided two small fans and asked us to keep windows open for cooling but didn’t help as much, bugs entered since no good screen in windows. Breakfast is average menu doesn’t change. Washer dryer was good, staff is helpful. Over priced paid USD $510 per room per night. Hotel is a bit away from West and OST stations so not walkable must pay taxi (NO Uber in Interlaken) $18 each way, or plan to walk 1/2 KM and get bus 104 between 7am—7pm, not suggested to walk at night since goes through a forest wooded area. Old hotel, elevator sometimes didn’t work. Not worth price paid. Room cleaning service was good, shower is OK, no toiletries except soap provided. Average old 2* hotel with 4* price tag. Don’t book unless you have no choice, my hotel was canceled hence I had to book this at last moment, don’t do this mistake if you have choice. There is a shared kitchen, laundry area which was helpful. Bed could have more pilllows.
Stayed 3 nights in Jul 2024

8/10 Good

Marina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pro: The view from a balcony was breathtaking! Excellent breakfast. Easy to park your car. The room was small and the bathroom was functional (no signs of luxury), but the bed was comfortable and a balcony was a great plus. Con: When the balcony door was open, the highway, though on a distance, was noisy. Highly recommend this place for people traveling by a car.
Stayed 1 night in Jul 2024

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area in the woods. Very nice terrace which we couldn’t use much since it was drizzling most of the time. Breakfast was very good. We walked down to the village and took a cab back to the hotel. Helpful staff. It’s a bit older establishment. Walls not insulated properly, Floors squeaked a lot. The guest above us kept moving till 2:30 am. Fortunately for us they checked out next day. Front desk was sympathetic. I will definitely stay there again.
Stayed 2 nights in Jul 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a simple hotel, with a nice staff. Room was small, but typical for Swiss hotels. Breakfast was a full hot breakfast with eggs, bacon etc. I was a single traveler and the room was large enough. It might have been uncomfortable with 2 in the room plus luggage. If I am in the area again by myself, I would likely stay here again.
Stayed 1 night in Jun 2024

10/10 Excellent

Sachin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great property. Definitely not a 2 star hotel. The rooms were clean, breakfast was good, staff was great. Only issue we had was the location of the hotel. The views are breathtaking but to get to a bus or train station you need to walk at least 10-15 minutes on a road that has no sidewalk /footpath for most part. So, it's little risky. I suggest the hotel to start a shuttle service for a small charge from hotel to the bus stop every 15-30 minutes. It will go a long way and will address only negative point I have for the hotel.
Stayed 2 nights in May 2024

10/10 Excellent

Pedro

Stayed 1 night in Apr 2024

8/10 Good

Edgar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was a little far from public transportation, about 12 minutes walk from the closest bus station and the road had no sidewalk, making it a little hazardous. Wooden floors were squeaky but the hotel staff were extremely friendly, helpful and accommodating. 5 stars to the staff.
Stayed 3 nights in Mar 2024

10/10 Excellent

Melanie

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ruger

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend the Waldhotel Unspunnen to anyone looking for economical accommodation in Interlaken. The location is a bit isolated, but it's within a reasonable walking distance to Interlaken West station and the shops and restaurants on that side of town. The room was clean and in good condition and the staff was very friendly.
Stayed 3 nights in Oct 2023

8/10 Good

Grace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, kitchen for self cooking and clean facilities. Complementary Bus ticket given to each guest for the duration of the trip.
Stayed 4 nights in Oct 2023

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff kind and good location to get into town
Great stay and receptionist kindly organised a breakfast bag in the morning to collect as we were heading off early to Jungfraujoch. Although location not in the town, it was an easy 20 minute walk to Interlaken West station. Wouldn’t recommend with all your luggage though!
Stayed 2 nights in Sep 2023

6/10 Okay

Kacey

Liked: Cleanliness, staff & service
Disliked: Room comfort
The hotel was beautiful and historic but everything above and below could be heard in our room
Stayed 2 nights in Aug 2023

8/10 Good

Saud

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

6/10 Okay

Simon

Stayed 2 nights in Jun 2023

8/10 Good

Arazo

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
They maybe not the super easy for wheelchair accessibility but they did everything to make it happen. Service is amazing.
Stayed 2 nights in Jun 2023

8/10 Good

Wen Bin

Travelled with family
Liked: Staff & service
Owner Stefan and his staff were very friendly and helpful…Stefan even helped to reset my car’s digital odometer as it was all in German and I can only handle English!
Stayed 2 nights in May 2023