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Hampton Inn & Suites Chicago Southland-Matteson

2.5 star property

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Photo gallery for Hampton Inn & Suites Chicago Southland-Matteson

Hypo-allergenic bedding, in-room safe, blackout curtains
Minibar
Indoor pool
Hypo-allergenic bedding, in-room safe, blackout curtains
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • Breakfast included
  • Air conditioning

Explore the area

Map
20920 Matteson Avenue, Matteson, IL, 60443
  • Hanger Clinic
    ‪15 min walk‬
  • Franciscan St. James Health - Olympia Fields
    ‪5 min drive‬
  • Franciscan Health Olympia Fields
    ‪6 min drive‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪46 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility/Hearing)

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Mobility/Hearing)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, blackout curtains

Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

  • Sleeps 5
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, blackout curtains

Studio, 1 King Bed with Sofa bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility/Hearing)

Hypo-allergenic bedding, in-room safe, blackout curtains

Studio, 1 King Bed, Accessible, Bathtub (Mobility/Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen and 1 Sofa bed, Hearing Accessible

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Queen and 1 Sofa bed, Hearing Accessible

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, blackout curtains

Studio Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility/Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Mobility/Hearing) | Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub (Mobility/Hearing)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout curtains

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen and 1 Sofa bed, Hearing Accessible

Hypo-allergenic bedding, in-room safe, blackout curtains

Studio, 2 Queen and 1 Sofa bed, Hearing Accessible

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express & Suites Chicago Matteson by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.2 out of 5, (823)
The price is CHF 129
for 1 room
includes taxes & fees
5 Mar - 6 Mar
Holiday Inn Express & Suites Chicago Matteson by IHG

About this property

Hampton Inn & Suites Chicago Southland-Matteson

Suburban hotel with free breakfast and fitness centre
An indoor pool, a fitness centre and a snack bar/deli are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space and dry cleaning are on-site.
Hampton Inn & Suites Chicago Southland-Matteson offers 91 accommodations with a safe and free newspapers. LCD televisions come with cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites Chicago Southland-Matteson. During your stay, you'll be within walking distance of Hanger Clinic. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a meeting room and conference space
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Hanger Clinic and 5 minutes from Franciscan St. James Health - Olympia Fields
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Chicago Southland-Matteson offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 969 square feet (90 square metres) and includes conference space. Hampton Inn & Suites Chicago Southland-Matteson also features a vending machine, coffee/tea in common area, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Matteson hotel.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 969 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (99 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (117 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Renovations and closures

The following facilities or services will be unavailable from September 25 2024 to March 31 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests will receive smart lock details.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Chicago Southland-Matteson
Hampton Inn Hotel Southland-Matteson Chicago
Hampton Inn & Suites Chicago Southland-Matteson Hotel Matteson
Hampton Inn And Suites Chicago Southland-Matteson
Hampton Inn Chicago Southland-Matteson Hotel
Hampton Inn & Suites Chicago Southland-Matteson Hotel Matteson
Hampton Inn Suites Chicago Southland Matteson
Hampton Chicago landMatteson
Hampton Inn And Suites Chicago Southland-matteson
Hampton Inn & Suites Chicago Southland-Matteson Hotel
Hampton Inn & Suites Chicago Southland-Matteson Matteson
Hampton Inn & Suites Chicago Southland-matteson Hotel Matteson

Hampton Inn & Suites Chicago Southland-Matteson Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 452 out of 844 reviews
Rating 8 - Good. 238 out of 844 reviews
Rating 6 - Okay. 69 out of 844 reviews
Rating 4 - Poor. 36 out of 844 reviews
Rating 2 - Terrible. 49 out of 844 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Trina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

David

Amazing stay!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Hannah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
na
Stayed 1 night in Oct 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and had everything I needed. Staff was courteous and my son enjoyed the open snack bar 24/7.
Stayed 1 night in Oct 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Very Enjoyable Stay
Iʻm 68 years old and this was one of the best hotel experiences Iʻve had. Our room was outstanding and the staff was friendly and anxious to be of service. I would absolutely stay there again.
Stayed 4 nights in Oct 2024

6/10 Okay

Autem

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Joseph

Stayed 1 night in Oct 2024

6/10 Okay

Greg

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was a disabled guest with some accommodation issues. I wrote an email to the GM and never got a response. Poor customer service on that account
Stayed 4 nights in Oct 2024

10/10 Excellent

Cynthia, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Latosha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed something clean amd safe immediately for the night and they delivered.
Stayed 1 night in Sep 2024

8/10 Good

Ericka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a good stay
Staff was nice. Room was clean and spacious. Lobby was clean and inviting. Breakfast was decent. We've stayed here multiple times over the past few years. I'm glad to see that the property is being kept up.
Stayed 2 nights in Oct 2024

8/10 Good

Deborah, Evanston

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I think you should let guests know when the pool is not in service. It was closed due to maintenance for the weekend.
Stayed 1 night in Oct 2024

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really really nice people. There was excellent.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was decent. Needed a hotel for a concert stay that was decent priced and this worked, would stay again.
Stayed 1 night in Sep 2024

6/10 Okay

WILLIE J

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I’m not sure if there was a staff shortage, but we had to request housekeeping and when they came while we were out, there was minimal effort to get our room taken care of, (bed not made, dirty towels not picked up, etc). Overall a positive stay
Stayed 3 nights in Sep 2024

4/10 Poor

Trent

Liked: Cleanliness, staff & service, property conditions & facilities
I liked how close it was to the concert venue I was attending. However the room walls are very thin and I could hear everyone. Not to mention a yelling match in the parking lot at 4 in the morning. Bed was comfy for a hotel. My biggest complaint is Travelocity said I would be paying about $211 for my room and I was charged $302. I paid thinking that there was a room deposit in there but I don’t think there was. I do feel kind of scammed I this aspect
Stayed 1 night in Sep 2024

10/10 Excellent

Miomir

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything
Stayed 1 night in Sep 2024

10/10 Excellent

Mozetta, Hampton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great! Very nice and helpful. The hotel was clean, easy to navigate, and had a nice smell.
Stayed 1 night in Sep 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff! Easy access!
Stayed 2 nights in Aug 2024

4/10 Poor

Sonia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
(1) not being able to check in til 3 when checkout is at 11 is insane. (2) I have never EVER seen a hotel require one to sign a 2pg document upon checking that is obviously a result of foolishness from other guests. Deal with the problem guests; don’t insult all of with their mess. Not even the hotels around Times Square do this! Calling those charges (anticipated vandalism or theft) “incidentals” is a joke to anyone who knows what “incidentals” really are. (3) The breakfast bar having no meat is loony. Bacon should be a staple. (4) the fire alarm being triggered because of (front desk said someone’s bathroom and it’s not unusual??) is wild. (5) I was on 4th floor and the room was nice! But the soft in level spots in the floor all down the hallway is an invitation to litigation. Older people or those with canes could easily trip and fall. This is plant maintenance 101.
Stayed 2 nights in Aug 2024