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Quality Inn Mazatlan

3.0 star property

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Photo gallery for Quality Inn Mazatlan

Free daily full breakfast
Pillow-top beds, in-room safe, desk, iron/ironing board
Lobby
Front of property
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
Bugambilias 100, Zona Dorada, Mazatlán, SIN, 82110
  • The Mazatlan Malecón
    ‪9 min walk‬
  • El Cid Country Club Golf Course
    ‪16 min walk‬
  • Mazatlán Aquarium
    ‪6 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking, Balcony

Pillow-top beds, in-room safe, desk, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking, Balcony

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds

Pillow-top beds, in-room safe, desk, iron/ironing board

Standard Double Room, 2 Double Beds

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard With View

Pillow-top beds, in-room safe, desk, iron/ironing board

Double Room Standard With View

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Pillow-top beds, in-room safe, desk, iron/ironing board

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

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About this property

Quality Inn Mazatlan

Hotel with 2 outdoor swimming pools, a short walk to The Mazatlan Malecón
Along with 2 outdoor pools, this smoke-free hotel has a restaurant and a fitness centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a rooftop terrace are on-site.
Quality Inn Mazatlan offers 91 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. 24-inch plasma televisions come with cable channels, first-run films and pay-per-view films. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn Mazatlan. During your stay, you're just a quick walk from The Mazatlan Malecón. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the 2 outdoor pools
  • Amenities include a business centre, a meeting room and conference space
  • On-site recreation includes a gym
  • Just a 1-minute drive from The Mazatlan Malecón and 6 minutes from Mazatlán Aquarium
  • Cats and dogs welcome for a fee
Quality Inn Mazatlan offers its guests 2 outdoor swimming pools and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 1873 square feet (174 square metres) and includes conference space. A rooftop terrace, multilingual staff, and room service (during limited hours) are also featured at the business-friendly Quality Inn Mazatlan. Free self parking is available.

This 3-star Mazatlán hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 11:00 AM.
Quality Inn Mazatlan has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,873 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch HDTV with cable channels
  • First-run films
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: MXN 350 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 350 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn Mazatlan
Quality Mazatlan
Quality Inn Mazatlan Hotel
Quality Inn Mazatlan Mazatlán
Quality Inn Mazatlan Hotel Mazatlán

Quality Inn Mazatlan Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 398 out of 844 reviews
Rating 8 - Good. 285 out of 844 reviews
Rating 6 - Okay. 97 out of 844 reviews
Rating 4 - Poor. 27 out of 844 reviews
Rating 2 - Terrible. 37 out of 844 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Denise

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
On our first night we found bed bugs on our bed. And on my husband. That basically affected our whole stay. We were not refunded nor did Expedia or the hotel try to solve this. The did switch our room but it just makes you feel uncomfortable experiencing something like that. Breakfast is not that great. The only good thing is the location if you don’t mind noise and not being beach front. And the hot dog guy outside but he’s not party of the hotel. The reviews honestly fooled me and I could’ve paid the same somewhere better.
Stayed 7 nights in Feb 2025

8/10 Good

James S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Laurene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast! Eggs,frijoles,pastries,tortillas,fresh fruit,granola,yogurt,decent coffeer and more!
Stayed 16 nights in Feb 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean
Stayed 1 night in Jan 2025

8/10 Good

James

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly is a must. Safety and secure parking were great. A coffee maker in the room was important. The pool water temperature was warm and very enjoyable after a long day of traveling. A good way to relax one’s body. The full buffet breakfast was a wonderful way to start our day since we were to be driving seven hours to our next hotel. Unfortunately, the location was not easy to find, even using GPS. We ultimately had to have a taxi guide us to it.
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, friendly staff. Had a bit of a language barrier but that is my fault for not working on my spanish
Stayed 3 nights in Jan 2025

10/10 Excellent

Pam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were attentive and friendly. Great location in the Gold Zone. I enjoyed the amazing warm pool. The only addition to make our stay even better would be a mini fridgr
Stayed 3 nights in Dec 2024

10/10 Excellent

Brian

Stayed 1 night in Oct 2024

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

People make it great.

The maintenance personnel keep the hotel very clean all the time, inside and out. Very nice people in all areas, front desk, cleaning people, security, during breakfast. Only suggestion is please keep ice maker with ice all the time. We got ice one day and another day it was empty. It is August and it is very hot, but AC in the room was great.
Stayed 7 nights in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo estuvo muy muy agradable la atención al cliente el recibimiento nos gustó bastante un pequeño problemita que se solucionó bien rápido fue La chapa de la puerta le tuvieron que cambiar la batería para que pudiera trabajar con la tarjeta que nos dan
Stayed 2 nights in Jul 2024

10/10 Excellent

Robin, FPO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Amy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly service!
Stayed 1 night in Jul 2024

6/10 Okay

Rodolfo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Good

Rooms need soundproof
Stayed 5 nights in Jun 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best spot in Mazatlan!

The best place in Mazatlan with the best location right jn the heart of Zona Dorada
Stayed 2 nights in Apr 2024

10/10 Excellent

Eva

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk service! Receptionist were very helpful!
Stayed 1 night in Jun 2024

2/10 Terrible

Lisseth

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Asuncion

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a very convenient area, about a 5 min walk to the beach. The staff was absolutely fantastic. Very helpful and very friendly. Lots of dining options within a walking distance and transport is available everywhere. We stayed during the eclipse days and even though it was busy, we received great service and had a very pleasant stay! Definitely recommend to anyone looking for a nice hotel near the water.
Stayed 1 night in Apr 2024

10/10 Excellent

Miguel Angel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff rooms were great hope to return soon
Stayed 1 night in Apr 2024

10/10 Excellent

Jose

Stayed 4 nights in Feb 2024

8/10 Good

Yvette

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good experience breakfast was delicious
Stayed 4 nights in Feb 2024

6/10 Okay

Jose

Stayed 2 nights in Dec 2023

10/10 Excellent

Luis javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

2/10 Terrible

Juan

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Property is an older building. The city of Mazatlan is noisy and you could hear it all night in the room. The room was clean. Most of the staff made the stay pleasant. The night receptionist was very short tempered and not pleasant at all.
Stayed 2 nights in Dec 2023

10/10 Excellent

Luz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A+ service

They are very friendly and make you feel welcome. We have a service dog and they really understand the kind of dog. Other places were not happy about it.
Stayed 1 night in Dec 2023