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Conrad Jabal Omar Makkah

5.0 star property

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Photo gallery for Conrad Jabal Omar Makkah

Exterior
View from room
Exterior
Royal Suite, Smoking (Partial Kaaba View) | View from room
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Free WiFi
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Ibrahim Al Khalil, Makkah, 21955
  • Great Mosque of Makkah
    ‪4 min walk‬
  • King Fahad Gate
    ‪4 min walk‬
  • Kaaba
    ‪8 min walk‬

Room options

View all photos for Executive Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Queen Beds

  • 56 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Queen Beds

  • 56 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Royal Suite, Smoking (Partial Kaaba View)

Royal Suite, Smoking (Partial Kaaba View) | Premium bedding, minibar, in-room safe, desk

Royal Suite, Smoking (Partial Kaaba View)

  • 247 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Premier Suite (Partial Kaaba View, Grand)

Premium bedding, minibar, in-room safe, desk

Premier Suite (Partial Kaaba View, Grand)

  • 102 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Premium bedding, minibar, in-room safe, desk

Family Suite, 2 Bedrooms

  • City view
  • Sleeps 5
  • 3 Single Beds

View all photos for Superior Room, 2 Queen Beds (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Queen Beds (Partial Haram View)

  • 56 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, 3 Bedrooms

Premium bedding, minibar, in-room safe, desk

Family Suite, 3 Bedrooms

  • 56 sq m
  • City view
  • Sleeps 6
  • 5 Double Beds

View all photos for Family Room, 2 Bedrooms, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Bedrooms, Connecting Rooms

  • 56 sq m
  • City view
  • Sleeps 6
  • 4 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Smoking

Room, 1 King Bed, Accessible, Smoking | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible, Smoking

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Smoking (Haram View)

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed, Smoking (Haram View)

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Queen Beds (Partial Haram View)

  • 56 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Terrace/patio

Jumeirah Jabal Omar Makkah

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.7 out of 5, Exceptional, (309)
The price is CHF 193
for 1 room
includes taxes & fees
9 Apr - 10 Apr
Jumeirah Jabal Omar Makkah

About this property

Conrad Jabal Omar Makkah

Luxury hotel with 4 restaurants and 24-hour front desk
This hotel features 4 restaurants, 2 coffee shops/cafes and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, 24-hour room service and a business centre.
Conrad Jabal Omar Makkah offers 438 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a rainfall showerhead and a hydromassage showerhead, bathrobes, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and complimentary newspapers. Housekeeping is provided on a daily basis.

The breakfast at Conrad Jabal Omar Makkah gets high marks from our customers. During your stay, you're just a quick walk from Great Mosque of Makkah. Features include free WiFi in public areas, plus 4 restaurants and 2 coffee shops/cafes.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Al Mearaj
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 3-minute walk from Souk Al-Khalil and 4 minutes on foot from Great Mosque of Makkah
There are 4 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. Public spaces have free WiFi and wired Internet. A business centre and 2 meeting rooms are available. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Conrad Jabal Omar Makkah. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Makkah hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Al Mearaj – This restaurant specialises in international cuisine.
Prime – On-site steakhouse.
Al Kawthar Lounge – On-site coffee shop.
Al Helal – On-site café.
Late-night fare is available from 24-hour room service.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (SAR 230 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 100 to 300 for adults and SAR 50 to 150 for children
  • 2 coffee shops/cafes
  • 4 restaurants
  • Snack bar/deli

Restaurants on site

  • Al Helal
  • Al Kawthar Lounge
  • Al Mearaj
  • Prime

Things to do

  • Shopping

Family friendly

  • Children's toys
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Laptop-compatible safe
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 100 to 300 for adults and SAR 50 to 150 for children
  • Covered self-parking fee: SAR 230 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10007127

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served or allowed at Conrad Jabal Omar Makkah.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Conrad Makkah Hotel Mecca
Conrad Makkah Hotel
Conrad Makkah Mecca
Conrad Makkah
Conrad Makkah
Conrad Jabal Omar Makkah Hotel
Conrad Jabal Omar Makkah Makkah
Conrad Jabal Omar Makkah Hotel Makkah

Conrad Jabal Omar Makkah Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 708 out of 954 reviews
Rating 8 - Good. 152 out of 954 reviews
Rating 6 - Okay. 45 out of 954 reviews
Rating 4 - Poor. 23 out of 954 reviews
Rating 2 - Terrible. 26 out of 954 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rahana

Liked: Cleanliness, staff & service, property conditions & facilities
I was pleasantly pleased with my experience. Every interaction and experience was easy and the staff was very nice.
Stayed 5 nights in Dec 2024

4/10 Poor

Esam

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Hotel location is perfect. Cleanliness was ok except that we found the bidet sprayer dirty and we had to Lysol it. The worst part was the hotel not honoring Expedia breakfast included for all of us. They claimed that breakfast is only provided for adults. Kids has to pay. We ended up paying for one extra even though our reservation was clear for four people. One night we called for towels and were promised to be sent promptly and no one showed up. This is a VERY expensive Hilton brand and these things are puzzling. Our nightly rate was over 800 Canadian dollars.
Stayed 3 nights in Dec 2024

10/10 Excellent

Syed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccable stay! Thank you.
Our family would like to thank from the bottom of our hearts, each and every team member of Conrad Jabal Al Omar Makkah, for elevating our spiritual stay! The room, the staff, best morning breakfast, proximity to Mattaf and gate 79, each and everything was perfection! Shukar Alhumdulillah and Shukran wa Jazeeran to the all the Conrad Jabal Al Omar Makkah team members!!
Stayed 4 nights in Dec 2024

10/10 Excellent

MOSTAFA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Place for all guest's
Stayed 1 night in Dec 2024

10/10 Excellent

Quddus

Stayed 3 nights in Nov 2024

10/10 Excellent

Hussain

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Dec 2024

10/10 Excellent

Raza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Jaber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the best location to Mekah and lots more. Very friendly and great dining services.
Stayed 4 nights in Dec 2024

10/10 Excellent

xing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Less than 5 minutes’ walk to King Fahd Gate 79, which was very convenient. Also close to the Clock Tower. The location is excellent for easy access. However, the room had a strong smell that resembled cigarette smoke. My family says it might be oud, but I’m not sure—it gave me a headache. The smell was the only downside to an otherwise great stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Rehan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I have stayed at The Conrad whilst visiting Makkah for Umrah. The hotel is fantastic, it is exactly what is needed whilst there. The hotel is clean, the beds are comfortable and the staff is just amazing. Special shout out to Shaheen who was very respectful and would always help us out and he did a great job cleaning our room. The location is very very ideal as it is right in front of the main gate of the Haram, the elevators would take you right to the front, all you had to do was cross the road and you would be in the Haram. The food court within the complex was also good with all your big names there and variety of food options. I would definitely recommend the Conrad and I cant wait for my next stay there again!
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful hotel
Amazing hotel with spacious, modern rooms. Beds were very comfortable. Breakfast buffet was sumptuous. Highly recommend!
Stayed 3 nights in Dec 2024

6/10 Okay

ZAHID, NORTH BELLMORE

Travelled with family
Liked: Amenities
This is my second visit to this hotel, unfortunately the room smells bed and after the complaint didn’t get any assistance, Also booked the executive room with free lounge access included, but at the time of check inn , girl said the time is 2 to 4pm, which is weird because the room check in time was after 4, so whats the point to pay extra for executive room? Overall the stay was disappointing.
Stayed 1 night in Nov 2024

10/10 Excellent

S

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, difficult to get Uber tho.
Stayed 4 nights in Nov 2024

6/10 Okay

Shahida

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
windows don’t open at all damp ac smell in room bathroom looks good but maintenance required carpet old outdated not so clean
Stayed 6 nights in Oct 2024

10/10 Excellent

Arman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved the service and the quality of the facility. Beds are great. Very pleasant staff and food at the breakfast buffet was wonderful. This would be our new go to hotel for Makkah!
Stayed 3 nights in Nov 2024

10/10 Excellent

Walid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room size is very good. Breakfast is very good. Staff are kind and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Wafa

Stayed 1 night in Nov 2024

10/10 Excellent

Saman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Kauther

Stayed 2 nights in Nov 2024

10/10 Excellent

Faisal

Stayed 2 nights in Oct 2024

10/10 Excellent

AYSHABIBI

Stayed 4 nights in Oct 2024

10/10 Excellent

Sania

Disliked: Staff & service
Stayed 5 nights in Jul 2024

10/10 Excellent

Mohammad, Plainfield

Stayed 3 nights in Oct 2024

10/10 Excellent

Muhammad Rashid

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility, close to haram, just opposite Haram's gate no. 79 (used for Tawaf). The rooms are spacious and they provided two double beds and one single bed for a family of 4 which was excellent. Lift is new and very fast. Good breakfast options. They charged extra for the kids breakfast which was not clear when I was booking at Expedia as Kids were included in the booking. So be mindful of that when booking. The taxi I arranged for pick up was not allowed in initially due to security clearance at the entry level. It delayed my departure for half an hour. I would stay again here in the future.
Stayed 4 nights in Nov 2024

10/10 Excellent

Amber, Paterson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Oct 2024