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Doubletree by Hilton Jabal Omar Makkah

4.0 star property

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Photo gallery for Doubletree by Hilton Jabal Omar Makkah

Lobby
Presidential Suite, 1 King Bed (Haram) | View from room
Reception
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • Room service
  • 24/7 front desk

Explore the area

Map
Ash Shubaikah Jabal Omar, Makkah, 24231
  • As-Haabee Exhibition
    ‪5 min walk‬
  • Alkhalil Courtyard
    ‪7 min walk‬
  • Souk Al-Khalil
    ‪8 min walk‬

Room options

View all photos for Family Room, 2 Single Beds, Connecting Rooms, Partial View

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Single Beds, Connecting Rooms, Partial View

  • Sleeps 4
  • 2 Single Beds

View all photos for Family Room, 2 Single Beds, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Single Beds, Connecting Rooms

  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Partial View

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Haram)

Premium bedding, minibar, in-room safe, desk

Presidential Suite, 1 King Bed (Haram)

  • Sleeps 6
  • 1 King Bed

View all photos for Junior Suite, 2 Single Beds, Bay View

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Single Beds, Bay View

  • Bay view
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Partial View

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Partial View

  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Partial View

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Partial View

  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Single Beds

  • City view
  • Sleeps 4
  • 2 Single Beds

Similar properties

Exterior

Hilton Hotel & Convention Jabal Omar Makkah

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, (827)
The price is CHF 393
for 1 room
includes taxes & fees
15 Mar - 16 Mar
Hilton Hotel & Convention Jabal Omar Makkah

About this property

Doubletree by Hilton Jabal Omar Makkah

Central Makkah hotel connected to a shopping centre, a quick walk to Souk Al-Khalil
This smoke-free hotel features 2 restaurants, a coffee shop/cafe and self parking. Free WiFi in public areas and a free area shuttle are also provided. Additionally, 24-hour room service, conference space and concierge services are on-site.
Doubletree by Hilton Jabal Omar Makkah offers 676 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. 49-inch LED televisions come with pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us they can't get enough of Doubletree by Hilton Jabal Omar Makkah's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from 60th Street. Free WiFi in public areas, a free area shuttle and 2 restaurants are available.
  • Free WiFi
  • Options for a bite to eat include 2 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, 2 meeting rooms and conference space
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Within a 10-minute walk of As-Haabee Exhibition and Alkhalil Courtyard
  • Free local-area shuttle service
There are 2 restaurants on site, along with a coffee shop/cafΘ. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 250 square feet (23 square metres) and includes conference space. A free area shuttle within 500 metres is available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Doubletree by Hilton Jabal Omar Makkah. For a fee, parking is available.

This 4-star Makkah hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
On-site venue No. 2 – This restaurant specialises in Italian cuisine. Open daily.
24-hour room service is available.

Languages

Arabic, English, Indonesian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 500 metres
  • Area shuttle
  • Covered parking on site (SAR 215 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 80 to 250 for adults and SAR 40 to 125 for children
  • 2 restaurants
  • A coffee shop/cafe

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 2 meeting rooms
  • 250 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Doubletree by Hilton Jabal Omar Makkah

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 600 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 80 to 250 for adults and SAR 40 to 125 for children
  • Covered self-parking fee: SAR 215 per day
  • Late check-out is available for a fee (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: SAR 600 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10002349

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

DoubleTree by Hilton Makkah Jabal Omar Property Mecca
DoubleTree by Hilton Makkah Jabal Omar Property
DoubleTree by Hilton Makkah Jabal Omar Hotel
DoubleTree by Hilton Makkah Jabal Omar Mecca
DoubleTree by Hilton Makkah Jabal Omar Hotel Mecca
DoubleTree by Hilton Makkah Jabal Omar
Doubletree by Hilton Jabal Omar Makkah Hotel
Doubletree by Hilton Jabal Omar Makkah Makkah
Doubletree by Hilton Jabal Omar Makkah Hotel Makkah

Doubletree by Hilton Jabal Omar Makkah Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 556 out of 776 reviews
Rating 8 - Good. 133 out of 776 reviews
Rating 6 - Okay. 41 out of 776 reviews
Rating 4 - Poor. 17 out of 776 reviews
Rating 2 - Terrible. 29 out of 776 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

ATIF

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Faisal

Stayed 5 nights in Nov 2024

10/10 Excellent

Syed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional, friendly
Stayed 3 nights in Nov 2024

10/10 Excellent

Huda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location to walk to Haram about 5 minutes.
Check in was very fast and efficient. Our room was clean and spacious. The location is perfect for walking to Haram. There is a bus available frequently if you choose not to walk. For those with limited mobility Jabal Omar is a mountain range so there is a slight incline returning to the hotel. I loved the Adthan being streamed into the rooms. Despite the hotel being full the rooms were quite, great soundproofing. Breakfast was good, buffet style with a good range of options. Staff friendly and very helpful. Had the evening buffet 1 night, great salad and pizza... but only 1 meat choice. No fish or chicken choices maybe the menu needs re-evaluating. Cafe downstairs had a good selection of options for an evening meal. Quick service, good portion sizes and great value for money. I advise to share the rice portion it was really big. We've stayed before and will definitely come back.
Stayed 4 nights in Nov 2024

10/10 Excellent

Sellina

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely and walkable to haram. Roadworks and do had to get shuttle bus which was a pain as not informed when booking the hotel.
Stayed 5 nights in Nov 2024

10/10 Excellent

Marwa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Definitely will come again the next time I do Umrah! Accommodating front desk staff. Breakfast is great! Every one is helpful and polite.
Stayed 4 nights in Nov 2024

10/10 Excellent

Asim

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The Hotle staff are very friendly and professional.
Stayed 2 nights in Nov 2024

10/10 Excellent

Asim

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Nov 2024

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, amenities
It’s excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Marryam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a good experience!
Stayed 3 nights in Nov 2024

10/10 Excellent

Fouad

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Ahad

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alhumdulillah very convenient to Haram and very friendly and mature staff. Maintenance staff also very kind and. Does the work very well. Stayed at the double bed suite, amazing place to stay with reasonable price. Breakfast is absolutely amazing with great and kind staff. U don’t want to miss that.
Stayed 3 nights in Nov 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect Internet not working all the time which bit convenient No available healthy option food wise specially for the room service But the staff is amazing and so helpful
Stayed 3 nights in Nov 2024

10/10 Excellent

Aljo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great and the staff was great!
Stayed 4 nights in Nov 2024

8/10 Good

Shammo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Pajazit

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everything was good
Stayed 2 nights in Nov 2024

8/10 Good

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities
فندق مميَّز
Stayed 4 nights in Nov 2024

10/10 Excellent

Mr Mohamed

Stayed 3 nights in Oct 2024

6/10 Okay

Abdur

Stayed 8 nights in Oct 2024

10/10 Excellent

JASHIM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Hanan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast service was great . Staff very attentive. Atiq at breakfast had exceptional customer service
Stayed 7 nights in Nov 2024

10/10 Excellent

Farina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Z R

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Imran

Stayed 2 nights in Oct 2024

2/10 Terrible

Mubarak, Boston

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check was unprofessional, many unnecessary questions and lightly rude.
Stayed 2 nights in Oct 2024