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Makarem Umm Al Qura Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Makarem Umm Al Qura Hotel

Lobby
Superior Quadruple Room | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe
Front of property
Breakfast buffet
Premium Suite, 1 King Bed | Living area | 32-inch LCD TV with premium TV channels, TV

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • Laundry
    Laundry

Explore the area

Map
Ajyad Street, Makkah, Ar Rawabi
  • Great Mosque of Makkah
    2 min drive
  • Abraj Al-Bait Towers
    4 min drive
  • Well of Zamzam
    8 min drive

Room options

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Twin Room

  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Twin Room

  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Quadruple Room

  • 31 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds

View all photos for Superior Triple Room

Superior Triple Room | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Triple Room

  • 21 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Triple Room

  • 21 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Junior Suite

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Quadruple Room

  • 31 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Novotel Makkah Thakher City

Parking included
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (368)
The price is CHF 41
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Novotel Makkah Thakher City

About this property

Makarem Umm Al Qura Hotel

Luxury hotel connected to a shopping centre in Makkah with free parking
This smoke-free hotel features a restaurant, a 24-hour business centre and a business centre. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Makarem Umm Al Qura Hotel offers 336 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Makarem Umm Al Qura Hotel. During your stay, you'll be connected to a shopping centre and within walking distance of Great Mosque of Makkah. You'll find features such as free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 2-minute drive from Great Mosque of Makkah and a few minutes from Abraj Al-Bait Towers
  • Free local-area shuttle service
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and 5 meeting rooms are available. A library, multilingual staff, and gift shops/newsstands are also featured at the luxury Makarem Umm Al Qura Hotel. Limited free parking is available on a first-come, first-served basis.

This Art Deco Makkah hotel is smoke free.

Al Taai Restaurant – This restaurant serves breakfast and lunch.

Languages

Arabic, English, Hindi, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Area shuttle
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A restaurant

Restaurants on site

  • Al Taai Restaurant

Family friendly

  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2010
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Paper towels
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before 12:30 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests should note that this property serves pre-dawn and sunset meals according to local customs during Ramadan.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SAR 100 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: SAR 100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served or allowed at Makarem Umm Al Qura Hotel.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Alqura
Makarim Hotel
Makarim Umm Alqura
Makarim Umm Alqura Hotel
Makarim Umm Alqura Hotel Mecca
Makarim Umm Alqura Mecca
Umm Alqura Hotel
Umm Alqura Makarim
Umm Alqura Makarim Hotel
Makarim Umm AlQura Hotel Makkah/Mecca
Makarem Umm Alqura Hotel Mecca
Makarem Umm Alqura Hotel
Makarem Umm Alqura Mecca
Makarem Umm Alqura
Makarem Umm AlQura Hotel Makkah/Mecca
Makarem Umm Al Qura
Makarem Umm Alqura Hotel
Makarem Umm Al Qura Hotel Hotel
Makarem Umm Al Qura Hotel Makkah
Makarem Umm Al Qura Hotel Hotel Makkah

Makarem Umm Al Qura Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 89 out of 261 reviews" "
Rating 8 - Good. 79 out of 261 reviews" "
Rating 6 - Okay. 60 out of 261 reviews" "
Rating 4 - Poor. 19 out of 261 reviews" "
Rating 2 - Terrible. 14 out of 261 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Riab, EDMONTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very polite and ready for help with any requests. Breakfast is amazing. Several shops within the hotel for last minute gift or grocery. Shuttle to haram service is every 30 - 45 min both ways.
Stayed 6 nights in Aug 2024

10/10 Excellent

Ikram

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RECOMMENDED
I am so glad I booked this hotel for me and my family, we booked 2 rooms with 4 beds in each room. From check-in to check out the service provided was EXCELLENT. There’s nothing I can pin point which was bad. All was perfect even the shuttle from and to Haram was very frequent with always blowing ice cold AC. 100% recommend this place. I would like to mention Mohammed Siraj and Yasin in the lobby very helpful guys and Yasir at the restaurant very very polite people.
Stayed 5 nights in Aug 2024

10/10 Excellent

KAMALELDIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sandy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything. The front desk were super helpful. They were nice and welcoming. Definitely coming back again.
Stayed 2 nights in Jul 2024

10/10 Excellent

ElHussein

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is fine except no specific time for the bus
Stayed 3 nights in Jul 2024

4/10 Poor

RAZAQ

Stayed 2 nights in Apr 2024

10/10 Excellent

Hanan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for a night at this hotel and really enjoyed our stay. The room on Expedia is advertised to have a city view - it does not. This hotel does not have any city view rooms. It's not really an issue but something to note when booking. The hotel room was clean and very comfortable. The shuttle to Masjid Al Haram is out front every 30 minutes, this made transportation very very easy. Thank you to Layali and Wadda at reception, both were very nice and helpful during our stay :)
Stayed 1 night in Jul 2024

10/10 Excellent

Moez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adorable staff, Excellent service... WE LOVED IT
I recently stayed at Makarem Umm Alqura Hotel for five days and had a wonderful experience. The food was delicious, offering a variety of options that were well-prepared and flavorful. The cleanliness of the hotel was impressive, with all areas being spotless and well-maintained. However, what truly made our stay exceptional was the staff. They were incredibly nice and provided adorable service, always going above and beyond to ensure we were comfortable and happy. Their warmth and professionalism made our stay memorable, and I would like to mention Yasser in the Restaurant & the room attendant Robbul Husin. I highly recommend Makarem Umm Alqura Hotel for anyone looking for a great place to stay with excellent food, immaculate cleanliness, and outstanding service.
Stayed 4 nights in Jul 2024

8/10 Good

walaa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Service was great and was able to check in earlier. The front desk personnel didn’t charge us early check in fee. They also delivered more drinks and tea bags when we called. The only suggestion is we have to call several times till someone answers. The front desk always empty and now one there, you have to wait for someone to come.otherwise it’s decent hotel nearby haram. Only 5 minutes by free shuttle offered by the hotel or 10-20 real by taxi
Stayed 3 nights in May 2024

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room, general services, breakfast was exceptional however they need to improve their shuttle service to Masjid Al Haram
Stayed 4 nights in Apr 2024

10/10 Excellent

Mohamud

Liked: Cleanliness, staff & service, property conditions & facilities
Nawar was excellent on his service. He was able to accommodate my needs and went above and beyond. Great attitude and services.
Stayed 2 nights in Apr 2024

10/10 Excellent

Umaru

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Apr 2024

6/10 Okay

Mohamud

Liked: Staff & service
Shuttle is very slow and not timely
Stayed 1 night in Apr 2024

6/10 Okay

Muhammad ayaz

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Radwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is made to impress you. I loved it. Staff is very pleasant and very friendly. Granted it is not a walkable to distance to Al Haram but very convenient with a five minutes free shuttle every thirty five minutes around the clock. I would stay there again
Stayed 2 nights in Apr 2024

10/10 Excellent

Abdiweli

Liked: Cleanliness, staff & service, property conditions & facilities
Employees attentiveness and politeness
Stayed 8 nights in Apr 2024

8/10 Good

Rizwan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 3 nights in Mar 2024

2/10 Terrible

MORAD

Stayed 3 nights in Apr 2024

4/10 Poor

Md, Potomac

Travelled with family
Disliked: Cleanliness, staff & service, amenities
This is barely a three star hotel, dirty and worn out carpets inside and in lobby, very inconvenient room layout with a single bedside table for four beds, every request takes 3/4 calls and finally room service probably took my earbuds while doing housekeeping!
Stayed 3 nights in Mar 2024

10/10 Excellent

Omar

Travelled with partner
Liked: Staff & service, property conditions & facilities
Excellent Customer Service.
Stayed 3 nights in Mar 2024

6/10 Okay

Hafsa Abdirahman

Disliked: Property conditions & facilities
Stayed 5 nights in Mar 2024

4/10 Poor

Anas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Hossam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place , Love to cime back
The stay was good , hotel is nice and room was good in terms of size and cleanest. The negative thing there is not house keeping every day , the shuttle bus service from the hotel to Haram was excellent. In general the stay was satisfactory
Stayed 3 nights in Feb 2024

8/10 Good

ali

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Not picky , but old place
Good location for Umrah visit. Hotel is old and needs upgrade real bad. Good thing they had bus service to and from the Haram. Breakfast was very nice and lots of choices. Economical pricing. Grocery store and other items shops on lobby level so shopping was a breeze
Stayed 3 nights in Feb 2024

8/10 Good

syed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel shuttle every 30 min to Haram staff was very nice specially receptionist Hiba and loader Siddique, Hiba responded very quick in anything need in room very fast room service and Siddique was very helpful to get my luggage to room and while checkout
Stayed 4 nights in Feb 2024