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Four Points by Sheraton Medellin

3.5 star property

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Photo gallery for Four Points by Sheraton Medellin

Outdoor pool, pool umbrellas
Classic Room, 2 Double Beds | Premium bedding, down duvets, Select Comfort beds, minibar
Lobby lounge
Free daily buffet breakfast
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Room service
  • Spa

Explore the area

Map
Carrera 43 C 6 Sur-100, Medellín, Antioquia, 050022
  • Oviedo Shopping Center
    ‪1 min walk‬
  • Santafé Mall
    ‪7 min walk‬
  • Poblado Park
    ‪2 min drive‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪38 min drive‬

Room options

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds | Premium bedding, down duvets, Select Comfort beds, minibar

Classic Room, 2 Double Beds

  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Premium bedding, down duvets, Select Comfort beds, minibar

Executive Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Four Points by Sheraton Medellin

Hotel with free breakfast, a short walk to Santafé Mall
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site. Housekeeping is available on request.
Four Points by Sheraton Medellin offers 123 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Select Comfort beds feature down duvets and premium bedding. A pillow menu is available. 40-inch LCD televisions come with cable channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

Children aged under 10 years old are not allowed in the swimming pool without adult supervision.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and hot stone massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the room service at Four Points by Sheraton Medellin. During your stay, you're just a quick walk from Santafé Mall. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy Mediterranean cuisine while dining at Restaurante Cooks
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the room service and the helpful staff
  • 7 minutes by foot from Santafé Mall and a 2-minute drive from Poblado Park
  • Local-area shuttle service available for a fee
Four Points by Sheraton Medellin offers its guests an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business centre, 5 meeting rooms, and coworking spaces are available. Event space at this hotel measures 1938 square feet (180 square metres) and includes conference space. Spa services, a terrace, and a garden are also featured at the business-friendly Four Points by Sheraton Medellin. Free self parking is available.

This Medellín hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.
Restaurante Cooks – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Restaurante Cooks

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 1,938 square feet of conference space
  • 5 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 11 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1996
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Four Points Medellin
Four Points Sheraton Hotel Medellin
Four Points Sheraton Medellin
Medellin Sheraton
Sheraton Four Points Medellin
Sheraton Medellin
Sheraton Medellin Four Points
4 Points By Sheraton Medellin
Four Points By Sheraton Medellin Hotel Medellin
Four Points Sheraton Medellin Hotel
Medellin Four Points
Four Points by Sheraton Medellin Hotel
Four Points by Sheraton Medellin Medellín
Four Points by Sheraton Medellin Hotel Medellín

Four Points by Sheraton Medellin Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 414 out of 620 reviews
Rating 8 - Good. 164 out of 620 reviews
Rating 6 - Okay. 32 out of 620 reviews
Rating 4 - Poor. 5 out of 620 reviews
Rating 2 - Terrible. 5 out of 620 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Al

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Yelitza

Stayed 3 nights in Jan 2025

10/10 Excellent

Oksana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

6/10 Okay

Luis, Missouri City

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Well located. Convenient. The facilities have seen better days. The hotel has no decoration or character. The rooms are drab, clean and large, but you get the feeling of a hospital room. The dining room is great for breakfast, but unwelcoming for dinner and drinks. At 7:30 pm most of the dining room chairs were on top of the tables for cleaning the floors. The message: “go away, we are busy cleaning”. Remarkably it was open, but unless you can’t walk to the shipping center next to it, you’d never want to eat there. They don’t put Kleenex in the rooms… There is direct access to the shopping center, but the security lock is broken, so anyone can walk into the hotel through the second floor away from any security and go to any room as the elevator has no security.
Stayed 4 nights in Jan 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my door key kept needing to be reprogrammed
Stayed 3 nights in Jan 2025

10/10 Excellent

Rolando Binns

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente hotel y céntrico

el hotel excelente. en buen lugar para caminar y llegar a los 2 Centros Comerciales que tiene alrededor. el área muy bonita. El desayuno podría mejorarse. no se mantenía fresco, si uno llegaba después de las 7:30 am. por lo demás muy bien. muy amables los de la recepción en fin todo el personal muy amable.
Stayed 5 nights in Jan 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Suzy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was friendly and helpful
Stayed 2 nights in Dec 2024

10/10 Excellent

Luis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2024

10/10 Excellent

Gerardo David

Stayed 2 nights in Dec 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Evreting on this on 4 points by Sheraton is perfect
Stayed 2 nights in Dec 2024

6/10 Okay

Kun

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The location is right along two main roads. Quite noisy in the daytime. Most staff cannot speak English, making communication really challenging. The perks in the room are quite scarce. The building might need updating for furniture, fixture, and shower space. The check-in process took too long. Food was pretty good.
Stayed 2 nights in Dec 2024

2/10 Terrible

servio

Stayed 1 night in Nov 2024

8/10 Good

Eden

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Gracia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Víctor

Liked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

Orven

Good place to stay. Highly recommend
Stayed 3 nights in Sep 2024

10/10 Excellent

Edwin

Stayed 2 nights in Jun 2024

10/10 Excellent

Ivonne, Caguas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Tamar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fact that its attack to a mall is pretty cool
Stayed 3 nights in Sep 2024

10/10 Excellent

Juan Carlos Sanchez, Raleigh

Stayed 4 nights in Aug 2024

10/10 Excellent

Julaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One huge advantage of this hotel is the connection to Oviedo mall. Shopping, food options and Juan Valdez coffee is easily available. The staff is exceptional. Breakfast is very good. This was our second stay and we would return.
Stayed 13 nights in Aug 2024

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent team.
Stayed 5 nights in Aug 2024