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Comfort Inn & Suites

2.5 star property

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Photo gallery for Comfort Inn & Suites

Exterior
Desk, blackout curtains, iron/ironing board, free WiFi
Lobby
Lobby
Room, 2 Queen Beds, Accessible, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Parking included

Explore the area

Map
11591 Maple Ridge Rd, Medina, NY, 14103
  • Medina Falls
    ‪2 min drive‬
  • Medina Memorial Hospital
    ‪4 min drive‬
  • Six Flags Darien Lake
    ‪31 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪46 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible, Non Smoking

Room, Multiple Beds, Accessible, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Room, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn & Suites

Hotel in Medina with free breakfast and 24-hour front desk
Laundry facilities, a 24-hour front desk and free breakfast are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Change of towels is available on request
Comfort Inn & Suites offers 30 air-conditioned accommodations with a hairdryer and an iron/ironing board. 48-inch Smart televisions come with cable channels. Bathrooms include a rainfall showerhead.

This Medina hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs.

Our customers tell us that they can't get enough of the helpful staff at Comfort Inn & Suites. During your stay, you'll be close to Medina Falls. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, a lift and a vending machine
  • Just a 2-minute drive from Medina Falls and a few minutes from Medina Memorial Hospital
Free breakfast is served daily. Public spaces have free WiFi and wired Internet. The business-friendly Comfort Inn & Suites also features a vending machine, laundry facilities, and a lift. Free self parking is available.

This Medina hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of towels on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch smart TV with cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites Medina
Cobblestone Inn Suites Medina
Comfort Inn & Suites Hotel Medina

Comfort Inn & Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 52 out of 73 reviews
Rating 8 - Good. 15 out of 73 reviews
Rating 6 - Okay. 1 out of 73 reviews
Rating 4 - Poor. 2 out of 73 reviews
Rating 2 - Terrible. 3 out of 73 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel, Browns Mills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The hotel and clean and comfortable.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lorena, Buffalo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly clean definitely stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Bania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Ace

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Amy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
New property. Clean and quiet. Coffee was always available. Breakfast was great!
Stayed 2 nights in Sep 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was easy, clean and friendly
Stayed 1 night in Sep 2024

10/10 Excellent

Florin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay a bit overpriced for the area.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Staff is uptight
Stayed 1 night in Jul 2024

10/10 Excellent

Julio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Melissa rocks!
Melissa at the reception was wonderful. She is very friendly and hospitable. She assisted us and provided updates during a thunderstorms when we were getting ready to go biking.
Stayed 1 night in Jun 2024

8/10 Good

Christine

Stayed 1 night in Jun 2024

10/10 Excellent

Danae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shor overnight stay
A quick overnight stay while visiting friends in the area. Hotel felt like an oasis in the middle of nowhere but we didn't travel any further west and in rural NY a whole town could have been hidden around the next hill or bend. Hotel was exceptionally quiet, we were the only guests around when we went down for breakfast; food was good and the quiet setting was perfect for the hangover I was nursing lol.
Stayed 1 night in May 2024

2/10 Terrible

Kay

We tried to cancel the reservation but were told we could not because it was booked by a third party. My husband booked a fishing trip with friends, the fishing trip was cancelled because of bad weather so he no longer needed the hotel. I tried to get a refund but to no avail.
Stayed 1 night in Jun 2024

10/10 Excellent

Ralph

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

John Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This facility appears to be brand new. Everything is clean and beautiful and well-stocked. The man at the check was friendly and helpful. We really liked him. The hotel does not yet have a sign out front and there is nothing within walking distance but plenty of restaurants near by if you have a car. Easy access to downtown Medina with its wonderful, historic buildings.
Stayed 1 night in Apr 2024

6/10 Okay

April

Liked: Cleanliness, staff & service, property conditions & facilities
A little on the pricey side, as well as pricey on what little snacks that were available. Breakfast was good and primary reason for chosing this particular establishment was location.
Stayed 2 nights in Feb 2024

10/10 Excellent

Mona Lisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is modern and very comfortable. Staff were friendly and helpful. Highly recommend.
Stayed 2 nights in Jan 2024

10/10 Excellent

Wilfred P

Travelled with family
Liked: Amenities
Very clean. Great room service. Clean towels every day. Great free breakfast.
Stayed 4 nights in Jan 2024

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New. Quiet comfortable beds
Stayed 1 night in Nov 2023

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Stay
The area can use more restaurants, but the hotel was great.
Stayed 2 nights in Nov 2023

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good and not so good.
The hotel had no visible signage inside or out and there were very few guests. In fact, I only saw 5 other people and they were in town to attend the same wedding. It made for a quiet stay but it was a bit creepy (It was Halloween.) The hotel staff was very friendly and the room was spacious and comfortable. Although I was ultimately only charged for the three nights I actually stayed, there was a problem with the billing while I was onsite. I had reduced my stay from 4 to 3 nights, prior to arriving, and in the morning I realized I had been charged for the original 4 nights plus an additional night. The clerk said it was because I had reserved my stay until Friday which was not the case and I even showed her the itinerary from Hotels.com but she said the manager would need to handle the situation but he was not available until 4pm which was the time of the wedding. The next day was busy with another family activity and a flat tire on my van. On Thursday, the day of my departure, I found a tire repair shop and then returned to the hotel to checkout. That same clerk I had dealt with previously said I wasn’t scheduled to leave until Friday. I reminded her I never reserved a room for that night and said I would be calling the manager once I returned home but that I needed to leave then. Once I returned home I noticed a charge for another night on my credit card. These were all pending charges but it was over $1100 for 6 nights when I only stayed for 3. Good ending thankfully.
Stayed 4 nights in Oct 2023

10/10 Excellent

Talee

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2023

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice that they had special area to secure bikes
Stayed 1 night in Oct 2023

10/10 Excellent

marcus

Travelled with family
Rural
Stayed 1 night in Oct 2023

10/10 Excellent

Abby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient to our destination. The young lady who checked us in was WONDERFUL
Stayed 1 night in Sep 2023