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ibis Melbourne Hotel and Apartments

3.5 star property

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Exterior
One Bedroom Apartment | Private kitchen | Fridge, coffee/tea maker, electric kettle
In-room safe, individually furnished, desk, laptop workspace
In-room safe, individually furnished, desk, laptop workspace
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
15-21 Therry Street, Melbourne, VIC, 3000
  • Queen Victoria Market
    ‪4 min walk‬
  • Melbourne Central
    ‪7 min walk‬
  • Crown Casino
    ‪4 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪24 min drive‬

Room options

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | In-room safe, individually furnished, desk, laptop workspace

Two Bedroom Apartment

  • 56 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for One Bedroom Apartment

One Bedroom Apartment | Private kitchen | Fridge, coffee/tea maker, electric kettle

One Bedroom Apartment

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds | In-room safe, individually furnished, desk, laptop workspace

Standard Double Room, Multiple Beds

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

Exterior

ibis Melbourne Central

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, (1146)
The price is CHF 74
for 1 room
includes taxes & fees
13 Apr - 14 Apr
ibis Melbourne Central

About this property

ibis Melbourne Hotel and Apartments

Hotel with a 24-hour business centre, a quick walk to Queen Victoria Market
This smoke-free hotel features a restaurant, a 24-hour business centre and a conference centre. WiFi in public areas is free. Other amenities include self parking, a business centre and conference space. Housekeeping is available on request.
Ibis Melbourne Hotel and Apartments offers 250 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished. Satellite televisions are provided. Bathrooms include complimentary toiletries and hairdryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at ibis Melbourne Hotel and Apartments. During your stay, you're just a quick walk from Queen Victoria Market. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour business centre.
  • Free WiFi
  • Enjoy local cuisine while dining at ibis Kitchen Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from Queen Victoria Market and 7 minutes on foot from Melbourne Central
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 3983 square feet (370 square metres) and includes a conference centre. A vending machine, tour/ticket assistance, and concierge services are also featured at the business-friendly ibis Melbourne Hotel and Apartments. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Melbourne hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Ibis Kitchen Restaurant – This restaurant specialises in local cuisine and only serves breakfast. A children's menu is available.

Languages

Chinese (Mandarin), English, Hindi, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (AUD 40 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 28 for adults and AUD 14 for children
  • A restaurant

Restaurants on site

  • ibis Kitchen Restaurant

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3,983 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 22 January 2025 to 12 March 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues

Guests will have access to the following alternative facilities during the renovation:

  • Business facilities

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 28 for adults and from AUD 14 for children
  • Self-parking fee: AUD 40 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Ibis Hotel Melbourne
Ibis Melbourne
Melbourne Ibis
ibis Melbourne Hotel Apartments
ibis Hotel Apartments
Ibis Melbourne And Apartments
ibis Melbourne Hotel and Apartments Hotel
ibis Melbourne Hotel and Apartments Melbourne
ibis Melbourne Hotel and Apartments Hotel Melbourne

ibis Melbourne Hotel and Apartments Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 407 out of 1104 reviews
Rating 8 - Good. 480 out of 1104 reviews
Rating 6 - Okay. 142 out of 1104 reviews
Rating 4 - Poor. 42 out of 1104 reviews
Rating 2 - Terrible. 33 out of 1104 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Navraj

Liked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities
It fitted the purpose that we required.
Stayed 3 nights in Dec 2024

6/10 Okay

Jungeun

Stayed 1 night in Dec 2024

6/10 Okay

Anna

Stayed 3 nights in Dec 2024

4/10 Poor

Dinesh

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

YAWEN

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good experience
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Stayed 3 nights in Sep 2024

8/10 Good

Misbah Abdul Salam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good and clean rooms, very quite. Lovely staff, however they dont keep restaueant open for dinner or lunch.
Stayed 2 nights in Dec 2024

4/10 Poor

Carolina

Travelled with group
Disliked: Cleanliness, staff & service, amenities
Staff were pretty unhelpful, housekeeping didn’t clean the room at all, only made beds and changed towels. Overall was “regulinchi” for an ibis hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Katie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, fantastic location with friendly helpful staff. My family loved it here.
Stayed 4 nights in Dec 2024

8/10 Good

neil

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near the trams / shopping & Victoria market
Stayed 8 nights in Dec 2024

10/10 Excellent

Brooke

Stayed 3 nights in Nov 2024

10/10 Excellent

YVES AGNEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located to travel
Stayed 9 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OLID RELIABLE CITY CENTRE HOTEL
Stayed here on three occasions for a total of nine nights during Nov/Dec. I am a regular Ibis/Accor user across the world, and so familiar with the service level. As a base for a protracted stay this Ibis was exactly what we needed. No frills, but a straightforward functional clean hotel. The location, next to Victoria Market is in the free tram zone, and so easy to connect into the City, Flinders/Southern Cross Stations, South Side etc. Desk staff always helpful. Room was clean, quiet, with a good bed and well provisioned bathroom. Room servicing very efficient. The self service laundry/dryers etc (paid for) is an excellent bonus for those staying a while, as is the ability to leave luggage between stays (at no cost). We did not use the buffet breakfast, prefering to walk across to Victoria Market, so cannot comment.
Stayed 5 nights in Dec 2024

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a good stay, the rooms were tidy and clean
Stayed 6 nights in Nov 2024

6/10 Okay

Chalida

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Good
Stayed 7 nights in Aug 2024

6/10 Okay

Jit

Stayed 3 nights in Nov 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

8/10 Good

Peter

Liked: Staff & service
Stay was good but is but needs updating
Stayed 2 nights in Nov 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 2 nights in Nov 2024

2/10 Terrible

Bachar

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked with wotif and when i arrived at ibis in melbourne they said to me its fully booked even tho wotif said it was available
Stayed 1 night in Nov 2024

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Vanessa

Travelled with partner
Loved the blockout blinds. Buffet breakfast was yummy…
Stayed 1 night in Nov 2024

10/10 Excellent

Blake Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
The reception staff were amazing and attentive to our individual needs. There were days when the room refresh was done later than ideal. I understand this isn't the norm and was probably a staffing issue, but we were in the room and didn't want to leave.
Stayed 4 nights in Nov 2024

6/10 Okay

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
You get what you pay for
Stayed 4 nights in Nov 2024